Items of post (letters and small parcels) delivered by Royal Mail will be delivered to your flat/floors shared post box located on the lower ground floor of your building.  You can access your post box 24 hours a day using your key card.  Remember to close the post box and lock it again with your key card once you’re done!

If your parcels are too big for your letterbox, are delivered by a courier other than Royal Mail, or they require a signature, we will take them in at reception on your behalf, log them on our computer system, and store them for collection at reception. Please note, due to health and safety reasons, reception will not accept items that are too large/heavy for one person to handle.

Parcels are an extremely important and exciting part of student life, so we’d like to share a few tips to ensure you’re able to receive items as swiftly possible!

• Please wait for an email notification from Newcastle University, and not the courier/sender. As we receive hundreds of parcels per day, it can take a little bit of time to process them after the courier has delivered them, and our team will unfortunately be unable to locate your item until it has been logged and stored. If you haven’t received a notification within 24 hours of its delivery, then please don’t hesitate to visit us at reception to ensure there hasn’t been an IT issue.

• Please bring photographic ID (preferably your student ID as we can scan its barcode and save you a wait!)

• You can collect your parcels during our opening hours of 8.30am – 17.45pm Monday – Friday. This may mean that if you parcel is delivered late afternoon on Friday, it might not be ready for collection until Monday. We know how important it is that you get that textbook or outfit for the weekend, so if you need to get a parcel over the weekend you may be better to use a click and collect option nearby. Check out the list of options below.

• We aim to log parcels on the day of their delivery, however we’re not always able to process parcels that arrive in the late in afternoon. Our busiest periods tend to be Mondays, student loan payment periods, Black Friday/Cyber Monday and the weeks leading up to Christmas. If you urgently require a parcel and are unable to wait, check out the list of click and collect options nearby that might be a quicker option.

• Unfortunately, we are unable to accept food deliveries on your behalf, and couriers will be directed to deliver them directly to you. Make sure you make the company delivering aware of this, so your food doesn’t get left and go off!

• We’re unable to accept any prohibited items from the following list, as per your tenancy agreement, which can be found here.

• We can’t accept any items for you until you are checked in. Please refrain from ordering items to be delivered prior to your arrival as these may be rejected and returned to sender.

We always try to have your parcels ready for collection at our reception as soon as possible. However sometimes the volume we deal with, or our opening hours, mean this might not be as quickly as you are hoping for and they might not be available at a time that’s convenient to you. If you need an item quickly or need to be able to collect in an evening or weekend, we recommend that you get your parcel sent to one of the many locations nearby that offer a click and collect service. Please see below for just some of the options:

Hunters Moor Convenience (DPD Pickup shop) – NE2 4LU – 0.2 miles away
Open 7 days a week 6am – 10pm

Londis (DPD Pickup shop) – NE2 4AS – 0.1 miles away
Open 7 days a week 7am – 10pm

Tesco Metro Clayton Street (Evri Parcelshop) – NE1 5EE – 1 miles away
Open 7 days a week 7am – 10pm (Sun 11am – 5pm)

St James Park Service Station (Yodel collect+) – NE4 6BA – 0.5 miles away
Open 24/7

Barras Bridge Post Office (Royal Mail and Parcel Force) – NE1 7BA – 0.6 miles away
Open 7 days a week 6am – 6.30pm

Amazon Locker – Gavin – NE1 7JB – 0.9 miles away – Open 7 days a week – 9am – 6pm (Sunday 11 -5pm)

Amazon Locker – Naomi – NE1 7AL (Inside Monument Metro station) – 0.8 miles away – Open 7 days a week – 5am – 12am

Items of post (letters and small parcels) delivered by Royal Mail will be delivered to your flat/floors shared post box located within the Central building.  You can access the Central building and your post box 24 hours a day using your key card.  Remember to close the post box and lock it again with your key card once you’re done!

If your parcels are too big for your letterbox, are delivered by a courier other than Royal Mail, or they require a signature, we will take them in at reception on your behalf, log them on our computer system, and store them for collection at reception. Please note, due to health and safety reasons, reception will not accept items that are too large/heavy for one person to handle.

Parcels are an extremely important and exciting part of student life, so we’d like to share a few tips to ensure you’re able to receive items as swiftly possible!

• Please wait for an email notification from Newcastle University, and not the courier/sender. As we receive hundreds of parcels per day, it can take a little bit of time to process them after the courier has delivered them, and our team will unfortunately be unable to locate your item until it has been logged and stored. If you haven’t received a notification within 24 hours of its delivery, then please don’t hesitate to visit us at reception to ensure there hasn’t been an IT issue.

• Please bring photographic ID (preferably your student ID as we can scan its barcode and save you a wait!)

• You can collect your parcels during our opening hours of 8.30am – 17.45pm Monday – Friday. This may mean that if you parcel is delivered late afternoon on Friday, it might not be ready for collection until Monday. We know how important it is that you get that textbook or outfit for the weekend, so if you need to get a parcel over the weekend you may be better to use a click and collect option nearby. Check out the list of options below.

• We aim to log parcels on the day of their delivery, however we’re not always able to process parcels that arrive in the late in afternoon. Our busiest periods tend to be Mondays, student loan payment periods, Black Friday/Cyber Monday and the weeks leading up to Christmas. If you urgently require a parcel and are unable to wait, check out the list of click and collect options nearby that might be a quicker option.

• Unfortunately, we are unable to accept food deliveries on your behalf, and couriers will be directed to deliver them directly to you. Make sure you make the company delivering aware of this, so your food doesn’t get left and go off!

• We’re unable to accept any prohibited items from the following list, as per your tenancy agreement, which can be found here.

• We can’t accept any items for you until you are checked in. Please refrain from ordering items to be delivered prior to your arrival as these may be rejected and returned to sender.

We always try to have your parcels ready for collection at our reception as soon as possible. However sometimes the volume we deal with, or our opening hours, mean this might not be as quickly as you are hoping for and they might not be available at a time that’s convenient to you. If you need an item quickly or need to be able to collect in an evening or weekend, we recommend that you get your parcel sent to one of the many locations nearby that offer a click and collect service. Please see below for just some of the options:

Hunters Moor Convenience (DPD Pickup shop) – NE2 4LU – 0.2 miles away
Open 7 days a week 6am – 10pm

Londis (DPD Pickup shop) – NE2 4AS – 0.3 miles away
Open 7 days a week 7am – 10pm

Tesco Metro Clayton Street (Evri Parcelshop) – NE1 5EE – 0.7 miles away
Open 7 days a week 7am – 10pm (Sun 11am – 5pm)

St James Park Service Station (Yodel collect+) – NE4 6BA – 0.3 miles away
Open 24/7

Barras Bridge Post Office (Royal Mail and Parcel Force) – NE1 7BA – 0.6 miles away
Open 7 days a week 6am – 6.30pm

Amazon Locker – Gavin – NE1 7JB – 1.1 miles away – Open 7 days a week – 9am – 6pm (Sunday 11 -5pm)

Amazon Locker – Naomi – NE1 7AL (Inside Monument Metro station) – 1.2 miles away – Open 7 days a week – 5am – 12am

Items of post (letters and small parcels) delivered by Royal Mail will be delivered to your flat/floors shared post box located on the lower ground floor of your building.  You can access your post box 24 hours a day using your key card.  Remember to close the post box and lock it again with your key card once you’re done!

If your parcels are too big for your letterbox, are delivered by a courier other than Royal Mail, or they require a signature, we will take them in at reception on your behalf, log them on our computer system, and store them for collection at reception. Please note, due to health and safety reasons, reception will not accept items that are too large/heavy for one person to handle.

Parcels are an extremely important and exciting part of student life, so we’d like to share a few tips to ensure you’re able to receive items as swiftly possible!

• Please wait for an email notification from Newcastle University, and not the courier/sender. As we receive hundreds of parcels per day, it can take a little bit of time to process them after the courier has delivered them, and our team will unfortunately be unable to locate your item until it has been logged and stored. If you haven’t received a notification within 24 hours of its delivery, then please don’t hesitate to visit us at reception to ensure there hasn’t been an IT issue.
• Please bring photographic ID (preferably your student ID as we can scan its barcode and save you a wait!)
• You can collect your parcels during our opening hours of 8.30am – 17.45pm Monday – Friday. This may mean that if you parcel is delivered late afternoon on Friday, it might not be ready for collection until Monday. We know how important it is that you get that textbook or outfit for the weekend, so if you need to get a parcel over the weekend you may be better to use a click and collect option nearby. Check out the list of options below.
• We aim to log parcels on the day of their delivery, however we’re not always able to process parcels that arrive in the late in afternoon. Our busiest periods tend to be Mondays, student loan payment periods, Black Friday/Cyber Monday and the weeks leading up to Christmas. If you urgently require a parcel and are unable to wait, check out the list of click and collect options nearby that might be a quicker option.
• Unfortunately, we are unable to accept food deliveries on your behalf, and couriers will be directed to deliver them directly to you. Make sure you make the company delivering aware of this, so your food doesn’t get left and go off!
• We’re unable to accept any prohibited items from the following list, as per your tenancy agreement, which can be found here.
• We can’t accept any items for you until you are checked in. Please refrain from ordering items to be delivered prior to your arrival as these may be rejected and returned to sender.

We always try to have your parcels ready for collection at our reception as soon as possible. However sometimes the volume we deal with, or our opening hours, mean this might not be as quickly as you are hoping for and they might not be available at a time that’s convenient to you. If you need an item quickly or need to be able to collect in an evening or weekend, we recommend that you get your parcel sent to one of the many locations nearby that offer a click and collect service. Please see below for just some of the options:

Londis (DPD Pickup shop) – NE2 4AS – 0.7 miles away
Open 7 days a week 7am – 10pm

Tesco Metro Clayton Street (Evri Parcelshop) – NE1 5EE – 0.8 miles away
Open 7 days a week 7am – 10pm (Sun 11am – 5pm)

Barras Bridge Post Office (Royal Mail and Parcel Force) – NE1 7BA – 0.5 miles away
Open 7 days a week 6am – 6.30pm

Amazon Locker – Gavin – NE1 7JB – 0.8 miles away – Open 7 days a week – 9am – 6pm (Sunday 11 -5pm)

Amazon Locker – Naomi – NE1 7AL (Inside Monument Metro station) – 0.7 miles away – Open 7 days a week – 5am – 12am

Items of post (letters and small parcels) delivered by Royal Mail will be delivered to your flat shared post box located on the ground floor of your building.  You can access your post box 24 hours a day using your key.  Remember to close the post box and lock it again once you’re done!

If your parcels are too big for your letterbox, are delivered by a courier other than Royal Mail, or they require a signature, we advise the couriers to deliver to you directly first.  Should you not be in we ask that couriers bring your parcels to Kensington Terrace reception.  If the couriers bring us your parcel, we will take them in at reception on your behalf, log them on our computer system, and store them for collection at reception. Please note, due to health and safety reasons, reception will not accept items that are too large/heavy for one person to handle.  While we advise couriers to take this course of action, please note that some couriers might opt not to bring your parcels to our reception and will instead return it to their own collection point or depot.

Parcels are an extremely important and exciting part of student life, so we’d like to share a few tips to ensure you’re able to receive items as swiftly possible!  

• If we recieve your parcel at reception, Please wait for an email notification from Newcastle University, and not the courier/sender. As we receive hundreds of parcels per day, it can take a little bit of time to process them after the courier has delivered them, and our team will unfortunately be unable to locate your item until it has been logged and stored. If you haven’t received a notification within 24 hours of its delivery, then please don’t hesitate to visit us at reception to ensure there hasn’t been an IT issue.
• Please bring photographic ID (preferably your student ID as we can scan its barcode and save you a wait!)
• You can collect parcels delivered to reception during our opening hours of 8.30am – 17.45pm Monday – Friday. This may mean that if you parcel is delivered late afternoon on Friday, it might not be ready for collection until Monday. We know how important it is that you get that textbook or outfit for the weekend, so if you need to get a parcel over the weekend you may be better to use a click and collect option nearby. Check out the list of options below.
• We aim to log parcels on the day of their delivery, however we’re not always able to process parcels that arrive in the late in afternoon. Our busiest periods tend to be Mondays, student loan payment periods, Black Friday/Cyber Monday and the weeks leading up to Christmas. If you urgently require a parcel and are unable to wait, check out the list of click and collect options nearby that might be a quicker option.
• Unfortunately, we are unable to accept food deliveries on your behalf, and couriers will be directed to deliver them directly to you. Make sure you make the company delivering aware of this, so your food doesn’t get left and go off!
• We’re unable to accept any prohibited items from the following list, as per your tenancy agreement, which can be found here.
• We can’t accept any items for you until you are checked in. Please refrain from ordering items to be delivered prior to your arrival as these may be rejected and returned to sender.

We always try to have your parcels ready for collection at our reception as soon as possible. However sometimes the volume we deal with, or our opening hours, mean this might not be as quickly as you are hoping for and they might not be available at a time that’s convenient to you. If you need an item quickly or need to be able to collect in an evening or weekend, we recommend that you get your parcel sent to one of the many locations nearby that offer a click and collect service. Please see below for just some of the options:

Hunters Moor Convenience (DPD Pickup shop) – NE2 4LU – 0.9 miles away
Open 7 days a week 6am – 10pm

Londis (DPD Pickup shop) – NE2 4AS – 0.8 miles away
Open 7 days a week 7am – 10pm

Tesco Metro Clayton Street (Evri Parcelshop) – NE1 5EE – 1 miles away
Open 7 days a week 7am – 10pm (Sun 11am – 5pm)

Barras Bridge Post Office (Royal Mail and Parcel Force) – NE1 7BA – 0.4 miles away
Open 7 days a week 6am – 6.30pm

Amazon Locker – Gavin – NE1 7JB – 0.8 miles away – Open 7 days a week – 9am – 6pm (Sunday 11 -5pm)

Amazon Locker – Naomi – NE1 7AL (Inside Monument Metro station) – 0.7 miles away – Open 7 days a week – 5am – 12am

Items of post (letters and small parcels) delivered by Royal Mail will be delivered to your building front door shared post box.  Please make sure you only take your own post! 

If your parcels are too big for your letterbox, are delivered by a courier other than Royal Mail, or they require a signature, we advise the couriers to deliver to you directly first.  Should you not be in we ask that couriers bring your parcels to Kensington Terrace reception.  If the couriers bring us your parcel, we will take them in at reception on your behalf, log them on our computer system, and store them for collection at reception. Please note, due to health and safety reasons, reception will not accept items that are too large/heavy for one person to handle.  While we advise couriers to take this course of action, please note that some couriers might opt not to bring your parcels to our reception and will instead return it to their own collection point or depot.

Parcels are an extremely important and exciting part of student life, so we’d like to share a few tips to ensure you’re able to receive items as swiftly possible!  

• If we recieve your parcel at reception, Please wait for an email notification from Newcastle University, and not the courier/sender. As we receive hundreds of parcels per day, it can take a little bit of time to process them after the courier has delivered them, and our team will unfortunately be unable to locate your item until it has been logged and stored. If you haven’t received a notification within 24 hours of its delivery, then please don’t hesitate to visit us at reception to ensure there hasn’t been an IT issue.
• Please bring photographic ID (preferably your student ID as we can scan its barcode and save you a wait!)
• You can collect parcels delivered to reception during our opening hours of 8.30am – 17.45pm Monday – Friday. This may mean that if you parcel is delivered late afternoon on Friday, it might not be ready for collection until Monday. We know how important it is that you get that textbook or outfit for the weekend, so if you need to get a parcel over the weekend you may be better to use a click and collect option nearby. Check out the list of options below.
• We aim to log parcels on the day of their delivery, however we’re not always able to process parcels that arrive in the late in afternoon. Our busiest periods tend to be Mondays, student loan payment periods, Black Friday/Cyber Monday and the weeks leading up to Christmas. If you urgently require a parcel and are unable to wait, check out the list of click and collect options nearby that might be a quicker option.
• Unfortunately, we are unable to accept food deliveries on your behalf, and couriers will be directed to deliver them directly to you. Make sure you make the company delivering aware of this, so your food doesn’t get left and go off!
• We’re unable to accept any prohibited items from the following list, as per your tenancy agreement, which can be found here.
• We can’t accept any items for you until you are checked in. Please refrain from ordering items to be delivered prior to your arrival as these may be rejected and returned to sender.

We always try to have your parcels ready for collection at our reception as soon as possible. However sometimes the volume we deal with, or our opening hours, mean this might not be as quickly as you are hoping for and they might not be available at a time that’s convenient to you. If you need an item quickly or need to be able to collect in an evening or weekend, we recommend that you get your parcel sent to one of the many locations nearby that offer a click and collect service. Please see below for just some of the options:

Hunters Moor Convenience (DPD Pickup shop) – NE2 4LU – 1 miles away
Open 7 days a week 6am – 10pm

Londis (DPD Pickup shop) – NE2 4AS – 0.9 miles away
Open 7 days a week 7am – 10pm

Tesco Metro Clayton Street (Evri Parcelshop) – NE1 5EE – 1 miles away
Open 7 days a week 7am – 10pm (Sun 11am – 5pm)

Barras Bridge Post Office (Royal Mail and Parcel Force) – NE1 7BA – 0.4 miles away
Open 7 days a week 6am – 6.30pm

Amazon Locker – Gavin – NE1 7JB – 0.8 miles away – Open 7 days a week – 9am – 6pm (Sunday 11 -5pm)

Amazon Locker – Naomi – NE1 7AL (Inside Monument Metro station) – 0.7 miles away – Open 7 days a week – 5am – 12am

Items of post (letters and small parcels) delivered by Royal Mail will be delivered to your flat post box located on the lower ground floor of your building.  You can access your post box 24 hours a day using your key.  Remember to close the post box and lock it again once you’re done!

If your parcels are too big for your letterbox, are delivered by a courier other than Royal Mail, or they require a signature, we advise the couriers to deliver to you directly first.  Should you not be in we ask that couriers bring your parcels to reception.  If the couriers bring us your parcel, we will take them in at reception on your behalf, log them on our computer system, and store them for collection at reception. Please note, due to health and safety reasons, reception will not accept items that are too large/heavy for one person to handle.  While we advise couriers to take this course of action, please note that some couriers might deliver when reception is closed and therefore will return it to their own collection point or depot instead.

Parcels are an extremely important and exciting part of student life, so we’d like to share a few tips to ensure you’re able to receive items as swiftly possible!  

• If we recieve your parcel at reception, Please wait for an email notification from Newcastle University, and not the courier/sender. As we receive hundreds of parcels per day, it can take a little bit of time to process them after the courier has delivered them, and our team will unfortunately be unable to locate your item until it has been logged and stored. If you haven’t received a notification within 24 hours of its delivery, then please don’t hesitate to visit us at reception to ensure there hasn’t been an IT issue.
• Please bring photographic ID (preferably your student ID as we can scan its barcode and save you a wait!)
• You can collect parcels delivered to reception during our opening hours of 8am – 12pm Monday – Friday. This may mean that if you parcel is delivered on Friday, it might not be ready for collection until Monday. We know how important it is that you get that textbook or outfit for the weekend, so if you need to get a parcel over the weekend you may be better to use a click and collect option nearby. Check out the list of options below.
• We aim to log parcels on the day of their delivery, however we’re not always able to process parcels that arrive in the late in the morning. Our busiest periods tend to be Mondays, student loan payment periods, Black Friday/Cyber Monday and the weeks leading up to Christmas. If you urgently require a parcel and are unable to wait, check out the list of click and collect options nearby that might be a quicker option.
• Unfortunately, we are unable to accept food deliveries on your behalf, and couriers will be directed to deliver them directly to you. Make sure you make the company delivering aware of this, so your food doesn’t get left and go off!
• We’re unable to accept any prohibited items from the following list, as per your tenancy agreement, which can be found here.
• We can’t accept any items for you until you are checked in. Please refrain from ordering items to be delivered prior to your arrival as these may be rejected and returned to sender.

We always try to have your parcels ready for collection at our reception as soon as possible. However sometimes the volume we deal with, or our opening hours, mean this might not be as quickly as you are hoping for and they might not be available at a time that’s convenient to you. If you need an item quickly or need to be able to collect in an evening or weekend, we recommend that you get your parcel sent to one of the many locations nearby that offer a click and collect service. Please see below for just some of the options:

Shell Garage, Benton Park Road (Yodel) - NE7 7LX - 0.3 miles away

Open 7 days a week 7am - 11pm

Amazon locker - Ashlinn - Gosforth shopping centre - NE3 1JZ - 0.9 miles away

Open 7 days a week 8.30am - 5.30pm (10am - 4pm Sunday)

Nisa (Evri) - NE3 1BB - 0.5 miles away

Open 7 days a week 6.30am - 9am (7am - 9pm Saturday and Sunday)

Items of post (letters and small parcels) delivered by Royal Mail will be delivered to your individual post box located on the ground floor of your building.  You can access your post box 24 hours a day using your key.  Remember to close the post box and lock it again once you’re done!

If your parcels are too big for your letterbox, are delivered by a courier other than Royal Mail, or they require a signature, we advise the couriers to deliver to you directly first.  Should you not be in we ask that couriers bring your parcels to the Kensington Terrace reception.  If the couriers bring us your parcel, we will take them in at reception on your behalf, log them on our computer system, and store them for collection at reception. Please note, due to health and safety reasons, reception will not accept items that are too large/heavy for one person to handle. 

While we advise couriers to take this course of action, please note that some couriers might opt not to bring your parcels to our reception and will instead return it to their own collection point or depot.  We are particularly aware that Amazon couriers are often unable to bring your items to the Kensington Terrace reception.  With Amazon parcels we recommend that you choose to have them delivered to an Amazon locker instead.  There are muliple lockers a similar distance away from your accommodation and you can be sure where your parcel is delivered too.  Click on the click and collect options nearby tab below for more details.

Parcels are an extremely important and exciting part of student life.  If your parcel comes to the Kensington Terrace reception, please take a look at the handy tips below to ensure you can collect your parcel swiftly!

• If we recieve your parcel at reception, Please wait for an email notification from Newcastle University, and not the courier/sender. As we receive hundreds of parcels per day, it can take a little bit of time to process them after the courier has delivered them, and our team will unfortunately be unable to locate your item until it has been logged and stored. If you haven’t received a notification within 24 hours of its delivery, then please don’t hesitate to visit us at reception to ensure there hasn’t been an IT issue.
• Please bring photographic ID (preferably your student ID as we can scan its barcode and save you a wait!)
• You can collect parcels delivered to reception during our opening hours of 8.30am – 17.45pm Monday – Friday. This may mean that if you parcel is delivered late afternoon on Friday, it might not be ready for collection until Monday. We know how important it is that you get that textbook or outfit for the weekend, so if you need to get a parcel over the weekend you may be better to use a click and collect option nearby. Check out the list of options below.
• We aim to log parcels on the day of their delivery, however we’re not always able to process parcels that arrive in the late in afternoon. Our busiest periods tend to be Mondays, student loan payment periods, Black Friday/Cyber Monday and the weeks leading up to Christmas. If you urgently require a parcel and are unable to wait, check out the list of click and collect options nearby that might be a quicker option.
• Unfortunately, we are unable to accept food deliveries on your behalf, and couriers will be directed to deliver them directly to you. Make sure you make the company delivering aware of this, so your food doesn’t get left and go off!
• We’re unable to accept any prohibited items from the following list, as per your tenancy agreement, which can be found here.
• We can’t accept any items for you until you are checked in. Please refrain from ordering items to be delivered prior to your arrival as these may be rejected and returned to sender.

We always try to have your parcels ready for collection at our reception as soon as possible. However sometimes the volume we deal with, or our opening hours, mean this might not be as quickly as you are hoping for and they might not be available at a time that’s convenient to you. If you need an item quickly or need to be able to collect in an evening or weekend, we recommend that you get your parcel sent to one of the many locations nearby that offer a click and collect service. Please see below for just some of the options:

Hunters Moor Convenience (DPD Pickup shop) – NE2 4LU – 0.9 miles away
Open 7 days a week 6am – 10pm

Londis (DPD Pickup shop) – NE2 4AS – 0.8 miles away
Open 7 days a week 7am – 10pm

Tesco Metro Clayton Street (Evri Parcelshop) – NE1 5EE – 0.7 miles away
Open 7 days a week 7am – 10pm (Sun 11am – 5pm)

St James Park Service Station (Yodel collect+) – NE4 6BA – 0.7 miles away
Open 24/7

Barras Bridge Post Office (Royal Mail and Parcel Force) – NE1 7BA – 0.1 miles away
Open 7 days a week 6am – 6.30pm

Amazon Locker – Gavin – NE1 7JB – 0.5 miles away – Open 7 days a week – 9am – 6pm (Sunday 11 -5pm)

Amazon Locker – Naomi – NE1 7AL (Inside Monument Metro station) – 0.4 miles away – Open 7 days a week – 5am – 12am