Residence Reception Details
Carlton Lodge
Contact information
This accommodation uses the reception at Kensington Terrace at the following address.
Reception
Kensington Terrace
Newcastle upon Tyne
NE2 4BF
Telephone: + 44(0) 191 208 2090
Email: kensington.terrace@ncl.ac.uk
Customer Services Team Leader: Kate Stobbs
Assistant Customer Services Manager: James Croydon
Customer Services Manager: Sian Crossey (Mon-Wed), Louise Small (Thur-Fri)
Reception opening times
Reception doors are open Monday to Friday, 08.30 – 17.45 and the Customer Services team can also be contacted by telephone and email from 08.00 – 18.00.
Outside of opening times
If you require assistance outside of reception opening hours, please contact Estate Security Service on +44 (0) 191 208 6817.
Key collection for new arrivals
We look forward to welcoming you to your new home. When you arrive into Newcastle, please make your way to reception to collect your keys.
If you expect to arrive outside of opening hours, you'll need to contact our Estates Security Service on +44 (0) 191 208 6817. Security Officers will arrange to meet and give you your key and you will be asked to show a copy of your Key Collection Pass with details of your room allocation.
Castle Leazes
Contact information
Castle Leazes
Spital Tongues
Newcastle upon Tyne
NE2 4NY
Telephone: +44 (0) 191 208 8300
Email: castle.leazes@ncl.ac.uk
Customer Services Team Leader: Bev Bryant
Assistant Customer Services Manager: James Croydon
Customer Services Manager: Sian Crossey (Mon-Wed), Louise Small (Thur-Fri)
Reception opening times
Reception doors are open Monday to Friday, 08.30 – 17.45 and the Customer Services team can also be contacted by telephone and email from 08.00 – 18.00.
Outside of opening times
If you require assistance outside of reception opening hours, please contact Estate Security Service on +44 (0) 191 208 6817.
Key collection for new arrivals
We look forward to welcoming you to your new home. When you arrive into Newcastle, please make your way to reception to collect your keys.
If you expect to arrive outside of opening hours, you'll need to contact our Estates Security Service on +44 (0) 191 208 6817. Security Officers will arrange to meet and give you your key and you will be asked to show a copy of your Key Collection Pass with details of your room allocation.
Bowsden Court
Contact information
Bowsden Court
South Gosforth
Newcastle upon Tyne
NE3 1RR
Telephone: + 44 (0) 191 213 5664
Email: bowsden.court@ncl.ac.uk
Customer Services Team Leader: Kate Stobbs
Assistant Customer Services Manager: James Croydon
Customer Services Manager: Sian Crossey (Mon-Wed), Louise Small (Thur-Fri)
Reception opening times
Reception is open Monday to Friday, 08.00 - 12.00.
Outside of opening times
If you require assistance outside of reception opening hours at Bowsden Court reception, you can contact Kensington Terrace reception from 12.00 - 18.00, on 0191 208 2090 or via email kensington.terrace@newcastle.ac.uk.
If you require assistance outside of the later opening hours at Kensington Terrace, please contact Estate Security Service on +44 (0) 191 208 6817.
Key collection for new arrivals
We look forward to welcoming you to your new home. When you arrive into Newcastle, please make your way to reception to collect your keys.
If you expect to arrive outside of opening hours, you'll need to contact our Estates Security Service on +44 (0) 191 208 6817. Security Officers will arrange to meet and give you your key and you will be asked to show a copy of your Key Collection Pass with details of your room allocation.
Grand Hotel
Contact information
This accommodation uses the reception at Kensington Terrace at the following address:
Reception
Kensington Terrace
Newcastle upon Tyne
NE2 4BF
Telephone: + 44(0) 191 208 2090
Email: kensington.terrace@ncl.ac.uk
Customer Services Team Leader: Kate Stobbs
Assistant Customer Services Manager: James Croydon
Customer Services Manager: Sian Crossey (Mon-Wed), Louise Small (Thur-Fri)
Reception opening times
Reception doors are open Monday to Friday, 08.30 – 17.45 and the Customer Services team can also be contacted by telephone and email from 08.00 – 18.00.
Outside of opening times
If you require assistance outside of reception opening hours, please contact Estate Security Service on +44 (0) 191 208 6817.
Key collection for new arrivals
We look forward to welcoming you to your new home. When you arrive into Newcastle, please make your way to reception to collect your keys.
If you expect to arrive outside of opening hours, you'll need to contact our Estates Security Service on +44 (0) 191 208 6817. Security Officers will arrange to meet and give you your key and you will be asked to show a copy of your Key Collection Pass with details of your room allocation.
Jesmond Road
Contact information
This accommodation uses the reception at Kensington Terrace at the following address.
Reception
Kensington Terrace
Newcastle upon Tyne
NE2 4BF
Telephone: + 44(0) 191 208 2090
Email: kensington.terrace@ncl.ac.uk
Customer Services Team Leader: Kate Stobbs
Assistant Customer Services Manager: James Croydon
Customer Services Manager: Sian Crossey (Mon-Wed), Louise Small (Thur-Fri)
Reception opening times
Reception doors are open Monday to Friday, 08.30 – 17.45 and the Customer Services team can also be contacted by telephone and email from 08.00 – 18.00.
Outside of opening times
If you require assistance outside of reception opening hours, please contact Estate Security Service on +44 (0) 191 208 6817.
Key collection for new arrivals
We look forward to welcoming you to your new home. When you arrive into Newcastle, please make your way to reception to collect your keys.
If you expect to arrive outside of opening hours, you'll need to contact our Estates Security Service on +44 (0) 191 208 6817. Security Officers will arrange to meet and give you your key and you will be asked to show a copy of your Key Collection Pass with details of your room allocation.
Kensington Terrace
Contact information
Reception
Kensington Terrace
Newcastle upon Tyne
NE2 4BF
Telephone: +44(0) 191 208 2090
Email: kensington.terrace@ncl.ac.uk
Customer Services Team Leader: Kate Stobbs
Assistant Customer Services Manager: James Croydon
Customer Services Manager: Sian Crossey (Mon-Wed), Louise Small (Thur-Fri)
Reception opening times
Reception doors are open Monday to Friday, 08.30 – 17.45 and the Customer Services team can also be contacted by telephone and email from 08.00 – 18.00.
Outside of opening times
If you require assistance outside of reception opening hours, please contact Estate Security Service on +44 (0) 191 208 6817.
Key collection for new arrivals
We look forward to welcoming you to your new home. When you arrive into Newcastle, please make your way to reception to collect your keys.
If you expect to arrive outside of opening hours, you'll need to contact our Estates Security Service on +44 (0) 191 208 6817. Security Officers will arrange to meet and give you your key and you will be asked to show a copy of your Key Collection Pass with details of your room allocation.
Marris House
Contact information
This accommodation uses the reception at Park View at the following address:
Park View
Richardson Road
Newcastle upon Tyne
NE2 4BS
Telephone: +44 (0) 191 208 8445
Email: park.view@ncl.ac.uk
Customer Services Team Leader: Robbie Carruthers
Assistant Customer Services Manager: James Croydon
Customer Services Manager: Sian Crossey (Mon-Wed), Louise Small (Thur-Fri)
Reception opening times
Reception doors are open Monday to Friday, 08.30 – 17.45 and the Customer Services team can also be contacted by telephone and email from 08.00 – 18.00.
Outside of opening hours
If you require assistance outside of reception opening hours, please contact Estate Security Service on +44 (0) 191 208 6817.
Key collection for new arrivals
We look forward to welcoming you to your new home. When you arrive into Newcastle, please make your way to reception to collect your keys.
If you expect to arrive outside of opening hours, you'll need to contact our Estates Security Service on +44 (0) 191 208 6817. Security Officers will arrange to meet and give you your key and you will be asked to show a copy of your Key Collection Pass with details of your room allocation.
Newgate Court
Contact information
Reception
Newgate Court
Grainger Street
Newcastle upon Tyne
NE1 5AT
Telephone: 0117 302 7361
Email: Newgatecourt@unitestudents.com
Reception opening times
Monday to Friday: 08.00 - 20.00
Saturday: 08.00 - 16.00
Outside of opening times
If you need to collect keys outside of these opening hours or if you need emergency assistance, you can contact the Control Room on 0300 303 1611.
Park Terrace
Contact information
Reception
Kensington Terrace
Newcastle upon Tyne
NE2 4BB
Telephone: 0191 208 2090
Email: kensington.terrace@ncl.ac.uk
Customer Services Team Leader: Kate Stobbs
Assistant Customer Services Manager: James Croydon
Customer Services Manager: Sian Crossey (Mon-Wed), Louise Small (Thur-Fri)
Reception opening times
Reception doors are open Monday to Friday, 08.30 – 17.45 and the Customer Services team can also be contacted by telephone and email from 08.00 – 18.00.
Outside of opening hours
If you have any problems outside of our opening hours or if you need emergency assistance, contact our Estates Security Service at +44 (0) 191 208 6817.
Key collection for new arrivals
We look forward to welcoming you to your new home. When you arrive into Newcastle, please make your way to reception to collect your keys.
If you expect to arrive outside of opening hours, you'll need to contact our Estates Security Service on +44 (0) 191 208 6817. Security Officers will arrange to meet and give you your key and you will be asked to show a copy of your Key Collection Pass with details of your room allocation.
Park View
Contact information
Park View
Park View Student Village
Richardson Road
Newcastle upon Tyne
NE2 4BS
Telephone: +44 (0) 191 208 8445
Email: park.view@ncl.ac.uk
Customer Services Team Leader: Robbie Carruthers
Assistant Customer Services Manager: James Croydon
Customer Services Manager: Sian Crossey (Mon-Wed), Louise Small (Thur-Fri)
Reception opening times
Reception doors are open Monday to Friday, 08.30 – 17.45 and the Customer Services team can also be contacted by telephone and email from 08.00 – 18.00.
Outside of opening times
If you require assistance outside of reception opening hours, please contact Estate Security Service on +44 (0) 191 208 6817.
Key collection for new arrivals
We look forward to welcoming you to your new home. When you arrive into Newcastle, please make your way to reception to collect your keys.
If you expect to arrive outside of opening hours, you'll need to contact our Estates Security Service on +44 (0) 191 208 6817. Security Officers will arrange to meet and give you your key and you will be asked to show a copy of your Key Collection pass with details of your room allocation.
Portland Green
Contact details
Bryson Court
Portland Road
Newcastle upon Tyne
NE2 1DT
Telephone: 0191 484 0110
Email: pgsv@abodusstudents.com
Reception opening times
Monday to Friday: 9am - 5pm
The reception is based in Bryson Court building which is part of the Portland Green Student Village.
INTO Bernicia
Contact details
Bernicia Halls
INTO Newcastle University
Newcastle upon Tyne
NE1 7RS
+44 (0) 191 2087535
into.accommodation@ncl.ac.uk
Opening Hours
Monday – Friday 9.00am – 5.00pm
Key Collection information
If arriving by car/taxi during peak arrival times, you can ask the taxi to drop you off outside the main INTO Building and then make your way inside where we will give you your keys and show you to your room.
If arriving outside of reception opening hours, contact the INTO Helpline +44 (0) 7532120169. The Facilities Team will arrange to meet you and give you your key.
Wellington St Plaza
Contact information
Reception
Wellington St Plaza
Wellington Street
Newcastle upon Tyne
NE4 5SA
Telephone: 0191 232 6821
Email: wellingtonstplaza-newcastle@unitestudents.com
Reception opening times
Monday to Friday: 7.30am - 7.30pm
Saturday: 7.30am - 3.30pm
Windsor Terrace
Contact information
This accommodation uses the reception at Kensington Terrace at the following address:
Reception
Kensington Terrace
Newcastle upon Tyne
NE2 4BF
Telephone: +44(0) 191 208 2090
Email: kensington.terrace@ncl.ac.uk
Customer Services Team Leader: Kate Stobbs
Assistant Customer Services Manager: James Croydon
Customer Services Manager: Sian Crossey (Mon-Wed), Louise Small (Thur-Fri)
Reception opening times
Reception doors are open Monday to Friday, 08.30 – 17.45 and the Customer Services team can also be contacted by telephone and email from 08.00 – 18.00.
Outside of opening times
If you require assistance outside of reception opening hours, please contact Estate Security Service on +44 (0) 191 208 6817.
Key collection for new arrivals
We look forward to welcoming you to your new home. When you arrive into Newcastle, please make your way to reception to collect your keys.
If you expect to arrive outside of opening hours, you'll need to contact our Estates Security Service on +44 (0) 191 208 6817. Security Officers will arrange to meet and give you your key and you will be asked to show a copy of your Key Collection Pass with details of your room allocation.