Accommodation

Residence Reception Details

Carlton Lodge

Contact information 

This accommodation uses the reception at Kensington Terrace at the following address.

Reception
Kensington Terrace
Newcastle upon Tyne
NE2 4BF

Telephone: + 44(0) 191 208 2090
Email: kensington.terrace@ncl.ac.uk

Customer Services Team Leader: Kate Stobbs

Assistant Customer Services Manager: James Croydon

Customer Services Manager: Sian Crossey (Mon-Wed), Louise Small (Thur-Fri)

Reception opening times

Reception doors are open Monday to Friday, 08.30 – 17.45 and the Customer Services team can also be contacted by telephone and email from 08.00 – 18.00.

Outside of opening times

If you require assistance outside of reception opening hours, please contact Estate Security Service on +44 (0) 191 208 6817.

Key collection for new arrivals

We look forward to welcoming you to your new home. When you arrive into Newcastle, please make your way to reception to collect your keys.

If you expect to arrive outside of opening hours, you'll need to contact our Estates Security Office on +44 (0) 191 208 6817. Security Officers will arrange to meet and give you your key and you will be asked to show a copy of your Accommodation Acceptance with details of your room allocation.

 

Castle Leazes

Contact information 

Castle Leazes
Spital Tongues
Newcastle upon Tyne
NE2 4NY

Telephone: +44 (0) 191 208 8300

Email: castle.leazes@ncl.ac.uk

Customer Services Team LeaderBev Bryant

Assistant Customer Services Manager: James Croydon

Customer Services Manager: Sian Crossey (Mon-Wed), Louise Small (Thur-Fri)

Reception opening times

Reception doors are open Monday to Friday, 08.30 – 17.45 and the Customer Services team can also be contacted by telephone and email from 08.00 – 18.00.

Outside of opening times

If you require assistance outside of reception opening hours, please contact Estate Security Service on +44 (0) 191 208 6817.

Key collection for new arrivals

We look forward to welcoming you to your new home. When you arrive into Newcastle, please make your way to reception to collect your keys.

If you expect to arrive outside of opening hours, you'll need to contact our Estates Security Office on +44 (0) 191 208 6817. Security Officers will arrange to meet and give you your key and you will be asked to show a copy of your Accommodation Acceptance with details of your room allocation.

 

Bowsden Court

Contact information 

Bowsden Court
South Gosforth
Newcastle upon Tyne
NE3 1RR

Telephone: + 44 (0) 191 213 5664 
Email: bowsden.court@ncl.ac.uk

Customer Services Team Leader: Kate Stobbs

Assistant Customer Services Manager: James Croydon

Customer Services Manager: Sian Crossey (Mon-Wed), Louise Small (Thur-Fri)

Reception opening times 

Reception is open Monday to Friday, 08.00 - 12.00.

Outside of opening times

If you require assistance outside of reception opening hours at Bowsden Court reception, you can contact Kensington Terrace reception from 12.00 - 18.00, on 0191 208 2090 or via email kensington.terrace@newcastle.ac.uk.

If you require assistance outside of the later opening hours at Kensington Terrace, please contact Estate Security Service on +44 (0) 191 208 6817.

Key collection for new arrivals

We look forward to welcoming you to your new home. When you arrive into Newcastle, please make your way to reception to collect your keys.

If you expect to arrive outside of opening hours, you'll need to contact our Estates Security Office on +44 (0) 191 208 6817. Security Officers will arrange to meet and give you your key and you will be asked to show a copy of your Accommodation Acceptance with details of your room allocation. 

Grand Hotel

Contact information 

This accommodation uses the reception at Kensington Terrace at the following address:

Reception
Kensington Terrace
Newcastle upon Tyne
NE2 4BF

Telephone: + 44(0) 191 208 2090
Email: kensington.terrace@ncl.ac.uk

Customer Services Team Leader: Kate Stobbs

Assistant Customer Services Manager: James Croydon

Customer Services Manager: Sian Crossey (Mon-Wed), Louise Small (Thur-Fri)

Reception opening times

Reception doors are open Monday to Friday, 08.30 – 17.45 and the Customer Services team can also be contacted by telephone and email from 08.00 – 18.00.

Outside of opening times

If you require assistance outside of reception opening hours, please contact Estate Security Service on +44 (0) 191 208 6817.

Key collection for new arrivals

We look forward to welcoming you to your new home. When you arrive into Newcastle, please make your way to reception to collect your keys.

If you expect to arrive outside of opening hours, you'll need to contact our Estates Security Office on +44 (0) 191 208 6817. Security Officers will arrange to meet and give you your key and you will be asked to show a copy of your Accommodation Acceptance with details of your room allocation.

Jesmond Road

Contact information 

This accommodation uses the reception at Kensington Terrace at the following address.

Reception
Kensington Terrace
Newcastle upon Tyne
NE2 4BF

Telephone: + 44(0) 191 208 2090
Email: kensington.terrace@ncl.ac.uk

Customer Services Team Leader: Kate Stobbs

Assistant Customer Services Manager: James Croydon

Customer Services Manager: Sian Crossey (Mon-Wed), Louise Small (Thur-Fri)

Reception opening times

Reception doors are open Monday to Friday, 08.30 – 17.45 and the Customer Services team can also be contacted by telephone and email from 08.00 – 18.00.

Outside of opening times

If you require assistance outside of reception opening hours, please contact Estate Security Service on +44 (0) 191 208 6817.

Key collection for new arrivals

We look forward to welcoming you to your new home. When you arrive into Newcastle, please make your way to reception to collect your keys.

If you expect to arrive outside of opening hours, you'll need to contact our Estates Security Office on +44 (0) 191 208 6817. Security Officers will arrange to meet and give you your key and you will be asked to show a copy of your Accommodation Acceptance with details of your room allocation.

 

Kensington Terrace

Contact information 

Reception
Kensington Terrace
Newcastle upon Tyne
NE2 4BF

Telephone: +44(0) 191 208 2090
Email: kensington.terrace@ncl.ac.uk

Customer Services Team Leader: Kate Stobbs

Assistant Customer Services Manager: James Croydon 

Customer Services Manager: Sian Crossey (Mon-Wed), Louise Small (Thur-Fri)

Reception opening times

Reception doors are open Monday to Friday, 08.30 – 17.45 and the Customer Services team can also be contacted by telephone and email from 08.00 – 18.00.

Outside of opening times

If you require assistance outside of reception opening hours, please contact Estate Security Service on +44 (0) 191 208 6817.

Key collection for new arrivals

We look forward to welcoming you to your new home. When you arrive into Newcastle, please make your way to reception to collect your keys.

If you expect to arrive outside of opening hours, you'll need to contact our Estates Security Office on +44 (0) 191 208 6817. Security Officers will arrange to meet and give you your key and you will be asked to show a copy of your Accommodation Acceptance with details of your room allocation.

Marris House

Contact information 

This accommodation uses the reception at Park View at the following address:

Park View
Richardson Road 
Newcastle upon Tyne 
NE2 4BS

Telephone: +44 (0) 191 208 8445
Email: park.view@ncl.ac.uk

Customer Services Team Leader: Robbie Carruthers

Assistant Customer Services Manager: James Croydon

Customer Services Manager: Sian Crossey (Mon-Wed), Louise Small (Thur-Fri)

Reception opening times

Reception doors are open Monday to Friday, 08.30 – 17.45 and the Customer Services team can also be contacted by telephone and email from 08.00 – 18.00.

Outside of opening hours

If you require assistance outside of reception opening hours, please contact Estate Security Service on +44 (0) 191 208 6817.

Key collection for new arrivals

We look forward to welcoming you to your new home. When you arrive into Newcastle, please make your way to reception to collect your keys.

If you expect to arrive outside of opening hours, you'll need to contact our Estates Security Office on +44 (0) 191 208 6817. Security Officers will arrange to meet and give you your key and you will be asked to show a copy of your Accommodation Acceptance with details of your room allocation.

Newgate Court

Contact information

Reception
Newgate Court
Grainger Street
Newcastle upon Tyne 
NE1 5AT

Telephone: 0117 302 7361

Email: Newgatecourt@unitestudents.com

Reception opening times

Monday to Friday: 08.00 - 20.00
Saturday: 08.00 - 16.00

Outside of opening times

If you need to collect keys outside of these opening hours or if you need emergency assistance, you can contact the Control Room on 0300 303 1611.

 

Park Terrace

Contact information 

Reception
Kensington Terrace
Newcastle upon Tyne
NE2 4BB

Telephone: 0191 208 2090
Email: kensington.terrace@ncl.ac.uk

Customer Services Team Leader: Kate Stobbs

Assistant Customer Services Manager: James Croydon

Customer Services Manager: Sian Crossey (Mon-Wed), Louise Small (Thur-Fri)

Reception opening times

Reception doors are open Monday to Friday, 08.30 – 17.45 and the Customer Services team can also be contacted by telephone and email from 08.00 – 18.00.

Outside of opening hours

If you have any problems outside of our opening hours or if you need emergency assistance, contact our Estates Security Service at +44 (0) 191 208 6817.

Key collection for new arrivals

We look forward to welcoming you to your new home. When you arrive into Newcastle, please make your way to reception to collect your keys.

If you expect to arrive outside of opening hours, you'll need to contact our Estates Security Office on +44 (0) 191 208 6817. Security Officers will arrange to meet and give you your key and you will be asked to show a copy of your Accommodation Acceptance with details of your room allocation.

 

Park View

Contact information 

Park View
Park View Student Village
Richardson Road
Newcastle upon Tyne 
NE2 4BS

Telephone: +44 (0) 191 208 8445
Email: park.view@ncl.ac.uk

Customer Services Team Leader: Robbie Carruthers

Assistant Customer Services Manager: James Croydon

Customer Services Manager: Sian Crossey (Mon-Wed), Louise Small (Thur-Fri)

Reception opening times

Reception doors are open Monday to Friday, 08.30 – 17.45 and the Customer Services team can also be contacted by telephone and email from 08.00 – 18.00.

Outside of opening times

If you require assistance outside of reception opening hours, please contact Estate Security Service on +44 (0) 191 208 6817.

Key collection for new arrivals

We look forward to welcoming you to your new home. When you arrive into Newcastle, please make your way to reception to collect your keys.

If you expect to arrive outside of opening hours, you'll need to contact our Estates Security Office on +44 (0) 191 208 6817. Security Officers will arrange to meet and give you your key and you will be asked to show a copy of your Accommodation Acceptance with details of your room allocation.

 

Portland Green

Contact details

Bryson Court
Portland Road
Newcastle upon Tyne
NE2 1DT

Telephone: 0191 484 0110

Email: pgsv@abodusstudents.com

Reception opening times

Monday to Friday: 9am - 5pm

The reception is based in Bryson Court building which is part of the Portland Green Student Village.

 

The View

Contact details

Reception
The View
Barrack Rd 
Newcastle upon Tyne
NE1 4SH

The View telephone: 0191 261 8995
Email: newcastle@downingstudents.com

Reception opening times

Monday to Friday: 08.00 - 18.00
Saturday: 8.00 - 17.00

Outside of opening times

If you need to collect keys outside of these opening hours or if you need emergency assistance, you can contact reception on 0191 261 8995.

 

Wellington St Plaza

Contact information

Reception
Wellington St Plaza
Wellington Street
Newcastle upon Tyne
NE4 5SA

Telephone: 0191 232 6821
Email: wellingtonstplaza-newcastle@unitestudents.com

Reception opening times

Monday to Friday: 7.30am - 7.30pm
Saturday: 7.30am - 3.30pm

Windsor Terrace

Contact information 

This accommodation uses the reception at Kensington Terrace at the following address:

Reception
Kensington Terrace
Newcastle upon Tyne
NE2 4BF

Telephone: +44(0) 191 208 2090
Email: kensington.terrace@ncl.ac.uk

Customer Services Team Leader: Kate Stobbs

Assistant Customer Services Manager: James Croydon

Customer Services Manager: Sian Crossey (Mon-Wed), Louise Small (Thur-Fri)

Reception opening times

Reception doors are open Monday to Friday, 08.30 – 17.45 and the Customer Services team can also be contacted by telephone and email from 08.00 – 18.00.

Outside of opening times

If you require assistance outside of reception opening hours, please contact Estate Security Service on +44 (0) 191 208 6817.

Key collection for new arrivals

We look forward to welcoming you to your new home. When you arrive into Newcastle, please make your way to reception to collect your keys.

If you expect to arrive outside of opening hours, you'll need to contact our Estates Security Office on +44 (0) 191 208 6817. Security Officers will arrange to meet and give you your key and you will be asked to show a copy of your Accommodation Acceptance with details of your room allocation.