Careers Service

Staff Profile

Claudia Hayward

Information Assistant (Reception)



I joined the Careers Service in January as an Information Assistant. Prior to this, I worked as a CV Adviser at Newcastle University. 


As part of the Information team, I provide a friendly and professional first point of contact for anyone visiting Kings Gate reception in person, by telephone or email.  I identify the needs of the users of the Service (students, graduates, employers, University staff and other enquirers) and, based on a thorough understanding of all Careers Service activities, make referrals to the appropriate information, services and facilities. 


BA History & Archaeology, Newcastle University

MA  Museum Studies, Newcastle University