Service Level Standards
Estates & Facilities provides a wide range of services and where applicable there will be a corresponding Service Level Standard in place.
- Access Requests and Infrastructure Isolations / De-Isolations
- Alarm Activation Main Campus (33KB)
- Alarm Activation NGH (32KB)
- Asbestos (34KB)
- Building and Engineering Defects (38KB)
- Checking of Drawings and Specifications (33KB)
- Cleaning Operations
- Communication (38KB)
- Crime Incidents - Main Campus (33KB)
- Crime Incidents - NGH (33KB)
- Improvements (15KB)
- Issue of Car Parking Permits (33KB)
- Lighting Faults(15KB)
- Mail Service (18 KB)
- Moves between Buildings (48KB)
- Planning & Capital Projects (30KB)
- Portering(16 KB)
- Requests for Infrastructure Information (33.5KB)
- Security Attendance at Events (34KB)
- Urgent by Hand Mail