Construction Phase

The Improvements Project Manager will monitor the progress of the works on site until successful completion. Regular progress review meetings will take place throughout the duration of the contract with the Client Representative to so that any problems that may arise can be quickly resolved.

Following on from completion on site, the Improvements Project Manager will hold a post contract review meeting on site with the Client Representative and Estate Faculty Coordinator to ensure that all members of the project team are satisfied with the overall finish of the work. Any defects arising as a result of the meeting will be rectified within agreed timescales.

Following completion and rectification of the defects a formal handover meeting will take place with the Client Representative and at that time the Improvements Project Manager will explain all the controls and special features of the completed project and will ensure all user manuals are handed over.

The Improvements Project Manager will agree the Final Account with the Contractor and will advise the Client Representative of the final cost with an Out-turn Cost Notification Form MI4 (Word: 252KB). Should there be any variance between the agreed cost and the final account figure an explanation of why the difference occurred will be included.

A feedback form (Excel: 86KB) will be sent to the Client Representative to complete and this will be reviewed by the Improvements Manager and used to improve the overall Improvements Process.

Download a copy of the full Improvement Process