Staff Profile
Levi Croom
Student Experience Administrator
- Email: levi.croom@ncl.ac.uk
- Address: Faculty of Humanities and Social Sciences Newcastle University
11th Floor
Henry Daysh Building
Claremont Road
Newcastle upon Tyne
NE1 7RU
Background
I joined the Faculty of Humanities and Social Sciences in my current role in June 2022 and have been a student in HaSS since 2017 (BA Combined Honours in English Literature and Politics 2017-2021, MA English Literature 2021-ongoing). During my time at the university, I have taken on various roles – peer mentor, student staff committee member, students’ union representative, society committee member – and my involvement in these roles inspired my interest in enhancing student experience, student engagement and the student journey.
Role
In my role I work closely with Faculty Student Experience Manager Helen Elliott in designing, planning, facilitating, and carrying out student experience improvement projects and activities. I work collaboratively with students as well as both professional services and academic staff to ensure that open channels communication of are maintained. I also collate and analyse student feedback data and use this to ensure that projects and activities are informed and driven by the student voice.