Assistance available - Human Resources - Newcastle University

Assistance available within the University

The University offers a range of support services for disabled staff and their managers, listed below. These services can assist in making an assessment of the circumstances and requirements of individual staff members.

Human Resources Advisers

The main source of support for staff and managers is the Human Resources Adviser in the Human Resources Teams attached to each Faculty and the Professional Support Services.

Additional HR advice for staff about disability

One of the HR Advisers (Policy & Projects) has the remit for disability and will provide advice and support to individuals, managers and the University as a whole as required.

Occupational Health

The Occupational Health team, with consent from the disabled member of staff, will provide comprehensive advice to you and your Human Resources Manager on the reasonable adjustments medically recommended. This is based on a clinical assessment in response to a referral from the Human Resources Manager. Where indicated, they will also co-ordinate the completion of a detailed musculoskeletal assessment and report advising on the equipment/work place modifications required.

University Safety Office

The Safety Office staff offer comprehensive advice on how to get out of your building and fire safety issues in all University buildings and is actively involved in the Personal Emergency Evacuation Plan (PEEP) process for disabled staff who cannot get out by themselves. The Safety Office provides evacuation chair training for anyone wishing to volunteer to assist a disabled person from a building in the event.

Estate Support Services

ESS staff provide an ongoing programme of work across the University to improve accessibility, and can also advise and prepare estimates on adapting the physical environment to meet individual disabled people’s access requirements. They can provide specialist advise on the application of the Equality Act 2010 as it applies to buildings and facilities for disabled staff and students.

There will be an Estates contact responsible for informing School/Institute/Service Safety Officers of any work likely to affect a disabled person’s ability to manage their safe access and egress of a building whilst the work is ongoing.

There are specific arrangements on how the campus may be accessed by staff and students with disabilities and temporary mobility impairments who need an accessible parking space.

Specialist Advice in Assistive TechnologyNUIT-service-desk-newcastle-university

NUIT provides excellent advice and support on all sorts of IT related equipment and software. Accessibility and disability advice and support is provided by the Learning Technologies Team. You can use the Easy Access email address or make contact through the NUIT service desk.

Hardware Loans Scheme

Hardware Loans is located in the Robinson Library. The Scheme provides an extensive range of accessible hardware that can be borrowed by any member of staff on campus for a varying length of time, for example where a disabled staff member is awaiting equipment through the Access to Work Scheme, or due to a short-term impairment. Some equipment can be issued directly, such as ergonomic mice or wrist supports, but there are other items of equipment that can only be issued by referral from Occupational Health. For further information please see the Hardware Loans website.

Students’ Union and Libraryrobinson-library-newcastle-university

Staff for these areas will be happy to assist any disabled member of staff wishing to use the Union Society or the Library.


A nominated person from Accommodation and Hospitality Services is available to assist in arrangements if a disabled member of staff intends to reside in the halls of residence or University flats.


Volunteers will be available in some circumstances, for example to assist a disabled member of staff evacuate in an emergency, whether guiding a blind or partially-sighted person or assisting someone with mobility difficulties. Where necessary, volunteers will be trained and involved in refresher training.