Institute of Health & Society

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Jason Scott preparing case for emergency ‘frequent fliers’

Ambulance services develop programme to change behaviour of emergency 'frequent fliers' who make several 999 calls a year. Dr Jason Scott, a research associate at Newcastle University's Institute of Health and Society, who previously chaired the frequent caller network, comments on the problem as he prepares a case for NHS research into the issue. 


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published on: 3 February 2016