ThinkSAFE is a new free-to-use service providing support to patients and their families to work with clinicians and healthcare professionals to improve the safety of patients in hospital. Initially developed as part of an NIHR funded programme of research, the evidence and theory-based approach aims to help patients and their families feel more involved in their care, and to ensure that their concerns are listened to and their needs are met. ThinkSAFE resources include a patient safety video; a patient-held logbook that incorporates a ‘toolkit’ of checklists and question prompts (available in both booklet and mobile App formats); a series of sessions known as “talk time” at key time points throughout the in-patient pathway to flag up any concerns and questions; and an educational session for staff.
Supported by subsequent funding from the North East & North Cumbria AHSN, these ThinkSAFE resources are now freely available to patients and healthcare organisations via a dedicated website: www.thinksafe.care. To promote spread and to support uptake, a ThinkSAFE Implementation Package, that includes an implementation manual and training materials, was also developed in collaboration with five regional NHS Foundation Trusts. The ThinkSAFE package was launched at a recent celebration event held at the CORE in Newcastle’s Science Central site. At the event a patient testimonial was captured, in which the patient describes how ThinkSAFE helped him feel he was ‘part of the process’ and to prepare him for knee replacement surgery.
published on: 4 April 2016