As a result of the detailed investigative work that has taken place following the recent cyber-security incident, the Remote Application Service (RAS) will not be brought back online.

Alternative options are available for remote access to your files and University software:

Access your University files

• The Filr service allows you to access your University home folder from anywhere, visit https://filr.ncl.ac.uk and login with your university login and password.
• All students and staff have access to Microsoft OneDrive, providing them with 5TB (5,000 Gigabytes) of secure online cloud storage. Login to OneDrive by signing into office365.ncl.ac.uk, select the App Launcher button in the top-left and select OneDrive.

Your University email and Office 365 apps

• Check your University email
• Access Microsoft Office Applications (sign in with username@newcastle.ac.uk)

Videoconferencing

• For video and audio conferencing​ it's best to use the MS Teams or Zoom app on your own device

Access University Software

The Windows Virtual Desktop Service (WVD) gives secure access to popular University software, your files and protected websites, whilst you're away from campus. It has the same look and feel as a managed University PC.

You can connect from anywhere, using most devices, including your PC, laptop, tablet or Chromebook. You’ll need a browser and an internet connection.

Software for your own device

Discounted and no-cost software titles are also available to download and install on own PC and personal devices: 

• Student Software Deals
• Staff Software Deals