Assistive hearing systems

In supported spaces with assistive hearing systems, these are set up and configured for use at all times.

Users requiring to use the system, need to select the 'T' position on their hearing aid and they then should pick up the audio from within in room.

If you find an assistive hearing system is not working correctly or want a system checking prior to a specific event, please report this to us. 

Assistive hearing systems Policy & Provision

Provision and management of assistive hearing systems in centrally supported teaching spaces became the responsibility of Audio Visual Services in 2009.

Following an initial audit, it was identified that many of the 48 existing systems were not compliant with EU regulations (IEC 60118‐4:2006) and therefore regularly falling short of user requirements.

Since 2009, working closely with ESS and assistive hearing specialists, we have: ‐

  • Collated detailed data on all systems in centrally supported teaching and learning spaces
  • Obtained funding to retrospectively fix damaged and poorly designed systems, ensuring they are all fit for purpose and compliant
  • Worked closely with ESS, assistive hearing specialists and external contractors to ensure that all new systems installed in centrally supported space meet current legislation
  • Rationalised and tested all systems ensuring that they are compliant with the current legislation and implemented a continuing maintenance program

As supported spaces are refurbished or created, they are considered for the provision of an assistive hearing system. 

If you feel that a room requires an assistive hearing system please firstly read the University Policy on Assistive Hearing systems and then submit a request to AVS

Assistive hearing system policy PDF 218Kb

Please read this policy document if you feel a room requires an assistive hearing policy

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