Professor Rob Wilson
- Email: firstname.lastname@example.org
I was a staff member at Newcastle for over two decades including nearly ten years as a contract researcher. I was a founding member of the Newcastle University Centre for Knowledge Innovation Technology and Enterprise (KITE) in 2006 and served two terms as the Director (2012-2018) and as the inaugural Chair of Information Systems Management (2014-2018) in the Business School. I am now a Visiting Researcher in Digital Civics at Open Lab, Computing Science and Professor at Northumbria University.
Over the course of a career of two decades at Newcastle I was engaged in over fifty research and development projects totalling over £4.5m. This work was based in three overlapping contexts - the integration and information aspects of public services (in particular contexts of health and social care - including children, older people and families); the challenges of information and measurement in local governance (the NHS, VCS/Third sector and local authorities) and the role of information and information systems in education in particular HEIs.
I have been involved in a range of academic publications including journal articles, book chapters and conference papers. The applied nature of much of the work in domains of policy and practice has also generated activity where impact has been made through commissioned policy and evaluation reports, workshops, invited presentations, expert advice and manager/practitioner toolkits. My work on Information Sharing was submitted as an Impact Case study to UoA 19 as part of REF 2014..
- Lowe T, Kimmitt J, Wilson R, Martin M, Gibbon J. The Institutional Work of creating and implementing Social Impact Bonds. Policy and Politics 2018. In Press.
- Marshall M, Vines J, Wright P, Kirk DS, Lowe T, Wilson R. Accountability work: Examining the values, technologies and work practices that facilitate transparency in Charities. In: Conference on Human Factors in Computing Systems - Proceedings. 2018, Montreal QC, Canada: Association for Computing Machinery.
- McLoughlin IP, Garrety K, Wilson R. The Digitalization of Health Care: Electronic Records and the Disruption of Moral Orders. Oxford: Oxford University Press, 2017.
- Wilson R, Baines S, Martin M, Richter P, McLoughlin I, Maniatopoulos G. Who is telecaring whom? Exploring the total social organisation of care work in an Italian municipality. New Technology Work and Employment 2017, 32(3), 268-282.
- Lowe T, Wilson R. Playing the game of Outcomes-Based Performance Management. Is gamesmanship inevitable? Evidence from theory and practice. Social Policy and Administration 2017, 51(7), 981-1001.
- Gray A, Wilson R, Jenkings KN, Harrison D, Martin M. Information Sharing in Services for Military Personnel in Transition to Civilian Life. Public Money and Management 2017, 37(1), 15-22.
- Dow A, Vines J, Lowe T, Comber R, Wilson R. What Happens to Digital Feedback?: Studying the Use of a Feedback Capture Platform by Care Organisations. In: ACM SIGCHI (CHI) 2017. 2017, Denver, Colorado, USA: ACM.
- Pell C, Wilson R, Lowe T, ed. Kittens are Evil : Little Heresies in Public Policy. Axminster: Triarchy Press, 2016.
- McLoughlin IP, Garrety K, Wilson R, Dalley A, Yu P. Doing Infrastructural Work: The Role of Boundary Objects in Health Information Infrastructure Projects. Scandinavian Journal of Information Systems 2016, 28(2), 2.
- Garrety K, McLoughlin I, Dalley A, Wilson R, Yu P. National Electronic Health Record Systems as ‘Wicked Projects’: The Australian Experience. Information Polity 2016, 21(4), 367-381.
- Wilson R, Jackson P, Ferguson M. Science or alchemy in collaborative public service? Challenges and future directions for the management and organization of joined-up government. Public Money and Management 2016, 36(1), 1-4.
- Wilson R, Gray A. Information Sharing: Easy to say harder to do well. Leicestershire, UK: Centre of Excellence for Information Sharing, 2015.
- Wilson R, Harrison D, Gray A, Martin M, Jenkings KN. Evaluation of Information Sharing Practice in the North East mixed economy of service provision for ex-services personnel. London, UK: Forces in Mind Trust (FiMT), 2015.
- Garrety K, McLoughlin I, Wilson R, Zelle G, Martin M. National electronic health records and the digital disruption of moral orders. Social Science & Medicine 2014, 101, 70-77.
- Wilson R, Baines S, McLoughlin I. Hiding in plain sight or Disappearing in the rear view mirror?: Whatever happened to the revolution in information for Health and Social Care - Learning from England and Australia’. Social Policy and Society 2014, 13(4), 563-568.
- McLoughlin I, Wilson R, Martin M. Digital Government at Work: A Social Informatics Perspective. Oxford: Oxford University Press, 2013.
- Wilson R, Baines S, Hardill I, Ferguson M. Information for Local Governance. Data is the solution...What was the question again?. Public Money and Management 2013, 33(3), 163-166.
- Cornford J, Wilson R, Baines S, Richardson R. Local Governance in the new information ecology: The challenge of building interpretative communities. Public Money and Management 2013, 33(3), 201-208.
- Cornford J, Baines S, Wilson R. Representing the Family: how does the State "Think Family"?. Policy and Politics 2013, 41(1), 1-18.
- Richter P, Wilson R. ‘It's the tip of the iceberg’: the hidden tensions between theory, policy and practice in the management of Freedom of Information in English local government bodies—evidence from a regional study. Public Money and Management 2013, 33(3), 177-184.
- Walsh CL, Glendinning S, Dawson RJ, England K, Martin M, Watkins CL, Wilson R, Glenis V, McLoughlin A, Parker D. Collaborative platform to facilitate engineering decision-making. Proceedings of the ICE - Engineering Sustainability 2013, 166(2), 98-107.
- Wilson R, Baines S, Martin M. Innovation and information in public/third sector partnerships for older people’s services: case Studies from England and Italy. In: Osborne, S., Brown, L, ed. Handbook of Innovation in Public Services. Cheltenham: Edward Elgar, 2013, pp.288-300.
- Wilson R, Maniatopoulos G, Martin M, McLoughlin I. Innovating Relationships: Taking a co-productive approach to the shaping of Telecare services for Older People. Information, Communication and Society 2012, 15(7), 1136-1163.
- Walsh S, Wilson R, Baines S, Martin M. 'You're just treating us as informants!' Roles, responsibilities and relationships in the production of Children's Services Directories. Local Government Studies 2012, 38(5), 661-680.
- McLoughlin I, Maniatopoulos G, Wilson R, Martin M. Inside a Digital Experiment: Co-producing Telecare Services for Older People. Scandinavian Journal of Information Systems 2012, 24(2), 1.
- McKemmish S, Burstein F, Faulkhead S, Fisher J, Gilliland A, McLoughlin I, Wilson R. Working with Communities: Community Partnership Research in information technology, management and systems. Information, Communication and Society 2012, 15(7), 985-990.
- Wilson R, Martin M, Walsh S, Richter P. Re-Mixing Digital Economies in the Voluntary Community Sector? Governing Identity Information and Information Sharing in the Mixed Economy of Care for Children and Young People. Social Policy and Society 2011, 10(3), 379-391.
- Wilson R, Cornford J, Baines S, Mawson J. Information for Localism? Policy Sense-making for Local Governance. Public Money & Management 2011, 31(4), 295-300.
- May CR, Finch TL, Cornford J, Exley C, Gately C, Kirk S, Jenkings KN, Osbourne J, Robinson AL, Rogers A, Wilson R, Mair FS. Integrating telecare for chronic disease management in the community: What needs to be done?. BMC Health Services Research 2011, 11(1), 131.
- Baines S, Hardill I, Wilson R. Remixing the economy of welfare? Changing roles and relationships between the state and the Voluntary and Community Sector. Social Policy and Society 2011, 10(3), 337-339.
- Wilson R, Ford C, Brown J, Goodwin J, Garrod H, Wood K. Valuing Social Value (VSV) Toolkit. Newcastle Upon Tyne, UK: KITE, 2011. Available at: http://www.ncl.ac.uk/kite/research/project/3013.
- Wilson R, Martin M. Joined-up or Joining-up the work of joining-up?: Thinking differently about intervening in Multi-Agency Partnership working in Health and Social Care. In: Annual Conference on Multi-Organisational Partnerships, Alliances and Networks (MOPAN). 2011, Glasgow, UK.
- Wilson R, Baines S. Innovations in Partnership and Collaboration in the public service delivery: Current challenges and future directions in health and social care. In: International Research Society for Public Management. 2011, Dublin, Ireland.
- Baines S, Wilson R, Walsh S. Seeing the full picture? Technologically enabled multi-agency working in health and social care. New Technology, Work & Employment 2010, 25(1), 19-33.
- Walsh S, Richter P, Wilson R. Student Practices and Experiences of Learning resources and Spaces at Newcastle University: Research Findings. Newcastle-upon-Tyne: Centre for Knowledge, Innovation, Technology and Enterprise (KITE), Newcastle University Business School, 2010. KITE Publications.
- Richter PAD, Walsh S, Wilson R. The student as confused customer?: Competing models of the Higher Education ‘student experience’. In: SRHE Annual Conference. 2010, Newport, Wales.
- McLoughlin I, Maniatopoulos G, Wilson R, Martin M. Hope to die before you get old? Techno-centric versus user-centred approaches in developing virtual services for older people. Public Management Review 2009, 11(6), 857-880.
- Maniatopoulos G, McLoughlin I, Wilson R, Martin M. Developing Virtual Healthcare Systems in Complex Multi-Agency Service Settings: The OLDES Project. Electronic Journal of e-Government 2009, 7(2), 163-170.
- Wilson RG, Baines S. Are there limits to the integration of care for older people?. In: Loader BD; Hardey M; Keeble L, ed. Third Age Welfare: Health and Social Care Informatics for Older People. London: Routledge, 2009, pp.17-27.
- Smith R, Wilson R. The Socio-Technical Virtual Organisation. In: Bessis N, ed. Grid Technology for Maximizing Collaborative Decision Management and Support: Advancing Effective Virtual Organizations. London: Information Science Reference, 2009, pp.147-169.
- Wilson R, Budzak D, Richter P, Janackova S, Martin M. Report of NE region’s Local Government and Fire and Rescue Services’ progress towards good practice in Information Governance. Newcastle-upon-Tyne: The Centre for Knowledge, Innovation, Technology and Enterprise (KITE), Newcastle University Business School, 2009. KITE Publications.
- Richter P, Wilson R, Whiston B. Final Report of UTLC Innovation project: Teaching Research methods Innovation through Co-production of Knowledge with Students (TRICKS). Newcastle-upon-Tyne: Centre for Knowledge, Innovation, Technology and Enterprise (KITE), Newcastle University Business School, 2009. KITE Publications.
- Walsh S, Richter P, Wilson R, Whiston B. Final Report: Student Satisfaction Focus Groups at Newcastle University. Newcastle-upon-Tyne: Centre for Knowledge, Innovation, Technology and Enterprise (KITE), Newcastle University Business School, 2009. KITE Publications.
- Richter P, Cornford J, Wilson R. Final Report of HaSS Faculty Research Fund project: Shared Services and Public Sector Transformation: The Case of Higher Education. Newcastle-upon-Tyne: Centre for Knowledge, Innovation, Technology and Enterprise (KITE), Newcastle University Business School, 2009. KITE Publications.
- Sugden B, Wilson R, Cornford J. Reconfiguring the health supplier market: Changing relationships in the primary care supplier market in England. Health Informatics Journal 2008, 14(2), 113-124.
- Wilson R, Walsh S, Vaughan R. Developing an Electronic Social Care Record: a tale from the Tyne. Informatics in Primary Care 2008, 15(4), 239-244.
- Hill P, Allman A, Rigby M, Wilson R. Social Care Informatics: Beginning to Face up to the Reality of the Mixed Services Economy?. In: eChallenges e-2008 Conference. 2008, Stockholm, Sweden.
- Humphrey L, Walsh S, Whiston B, Wilson R. Local Authority approaches to Community Engagement, Empowerment and Development: A Regional Snapshot. Newcastle upon Tyne: Centre for Knowledge, Innovation, Technology and Enterprise (KITE), 2008.
- Wilson R, Martin M, Whiston B, Walsh S. Towards an Information Economy in Education Learner Information Flows. Newcastle University Business School, Newcastle-upon-Tyne: Newcastle University ISS Research Project, Centre for Knowledge, Innovation, Technology and Enterprise (KITE), 2008. KITE Publications.
- Wilson RG, Baines S, Cornford JR, Martin MJ. ‘Trying to do a jigsaw without the picture on the box’: understanding the challenges of care integration in the context of single assessment for older people in England. International Journal of Integrated Care 2007, 7, 1-11.
- Jenkings KN, Wilson R. The challenge of electronic health records (EHRs) design and implementation: Responses of health workers to drawing a 'big and rich picture' of a future EHR programme using animated tools. Informatics in Primary Care 2007, 15(2), 93-101.
- Cornford J, Baines S, Wilson R, Richter P, Maniatopoulos G, Martin M. Evaluation of the JISC Information Environment (JULIET). Centre for Social and Business Informatics, Newcastle University: Report for Joint Information Systems Committee (JISC), 2007. SBI Publications.
- Gannon-Leary PM, Baines S, Wilson RG. Collaboration and partnership: A review and reflections on a national project to join up local services in England. Journal of Interprofessional Care 2006, 20(6), 665-674.
- Gibson M, Jenkings KN, Wilson RG, Purves IN. Verbal prescribing in general practice consultations. Social Science and Medicine 2006, 63(6), 1684-1698.
- Cornford JR, Wilson RG, Baines S. EPICS e-portfolio governance toolkit. Newcastle upon Tyne, UK: Faculty of Medical Sciences Computing, School of Medical Education Development, Newcastle University, 2006. Available at: http://www.EPICS.ac.uk.
- Cornford J, Baines S, Wilson R, Maniatopoulos G, Martin M. Measuring and Understanding the Systems Integration Challenge in Higher and Further Education (MUSIC). Centre for Social and Business Informatics, Newcastle University: Report for Joint Information Systems Committee (JISC), 2006. SBI Publications.
- Vaughan R, Martin MJ, Wilson RG, Gannon-Leary PM, Baines S, Walsh S, Carr J, Cornford JR. FAME Generic Framework guidance and Readiness Assessment toolkit. London: Department for Communities and Local Government / Office of the Deputy Prime Minister, 2006. Available at: http://www.fame-uk.org.
- Gibson M, Jenkings KN, Wilson RG, Purves IN. Multi-tasking in practice: Coordinated activities in the computer supported doctor-patient consultation. International Journal of Medical Informatics 2005, 74(6), 425-436.
- Baines S, Gannon-Leary PM, Wilson RG. Practitioner buy-in and resistance to e-enabled information sharing across agencies: the case of an e-government project to join up local services in England. In: Funabashi, M., Grzech, A, ed. Challenges of Expanding Internet, E-Commerce, E-Business and E-Government. New York, USA: Springer, 2005, pp.297-312.
- Sugden B, Wilson R. Integrated care and electronic transmission of prescriptions: Experience of the evaluation of ETP pilots. Health Informatics Journal 2004, 10(4), 277-290.
- Wilson RG, Baines S, Martin MJ, Vaughan R. A case study of governance in public sector virtual organisations: The emergence of children's trusts. In: Camarinba-Matos, L, ed. Virtual Enterprises and Collaborative Networks. London: Springer, 2004, pp.541-550.
- Sugden RC, Wilson RG. Electronic Transmission of Prescriptions – An Evaluation of the Technical Models Used in the English ETP Pilots 2002. In: Lamersdorf, W., Tschammer, V., Amarger, S, ed. Building the E-Service Society: E-Commerce, E-Business, and E-Government. Toulouse, France: Springer, 2004, pp.187-202.
- McLoughlin IP, Martin M, Vaughan R, Wilson R, Bell S, Cornford J, Skerratt S. EPSRC Systems Integration Initiative. Newcastle upon Tyne, UK: Newcastle Centre for Social and Business Informatics, 2004. AMASE Final report.