Browse feedback and responses

Philip Robinson | Walton
Marjorie Robinson | Law

We receive feedback both on printed forms within the Library as well as online. This section indicates the feedback we've formally received together with our responses.

We publish comments, feedback and compliments where authorised to do so. You can browse through recent submissions or use the options to filter by type.

Only showing feedback for: Databases [remove filter]

Feedback #1324 - 26/01/2018

"Medical student on placement in Northumbria...doing an audit of patients, having trouble accessing the data due to the hospital library opening times. It would be great if the University had a few PC's that were linked to the different trust networks. then I could work on my audit on an evening, clo..." [full details]

Last updated/responded: 29/01/2018

Feedback #1292 - 11/12/2017

"Dear Library, I have been using the library's search function, and the interface seems to have changed again. I have been trying for 10 minutes, and cannot seem to find or access the major database which English lit colleagues use and which we encourage students to use because it is the only one ..." [full details]

Last updated/responded: 11/12/2017

Feedback #622 - 19/11/2015

"Finally the last external user pc has ceased to function as they all once did. Despite repeated notifications to staff in Robinson (and from before summer vacation in Walton) I can no longer access JSTOR(via Resources/databases) or Project Muse. a "Warning Denied" dialogue box tells me that there ma..." [full details]

Last updated/responded: 24/11/2015

Feedback #74 - 13/02/2014

"Can't access many of the papers on Ovid Medline. Keeps coming up as pay per view and trying to charge me 50 dollars a thing...." [full details]

Last updated/responded: 13/02/2014