Browse feedback and responses

Philip Robinson | Walton
Marjorie Robinson | Law

We receive feedback both on printed forms within the Library as well as online. This section indicates the feedback we've formally received together with our responses.

We publish comments, feedback and compliments where authorised to do so. You can browse through recent submissions or use the options to filter by type.

Only showing feedback for: Drinking Water [remove filter]

Feedback #1516 - 04/06/2018

"The filtration tap beside the vending machines provides only a dribble of water. It has been like this since last term! Please resolve this...." [full details]

Last updated/responded: 14/06/2018

Feedback #1500 - 23/05/2018

"The water pressure of the water fountains is very low- it takes about a full minute to fill one water bottle. It makes it quite annoying when you have to fill your water bottle about 5 times in one library session( because hydration is key)..." [full details]

Last updated/responded: 25/05/2018

Feedback #1237 - 30/10/2017

"Please can you not charge 20p for plastic cups for the water fountains?..." [full details]

Last updated/responded: 30/10/2017

Feedback #1168 - 23/06/2017

"Nah nah nah, I'm not talking about the boiler, I'm talking about the two silver taps down and to the right of the boiler, the ones that dispense filtered cold water (when they're working) Cheers..." [full details]

Last updated/responded: 27/06/2017

Feedback #1082 - 21/04/2017

"Please can we install a sensible water tap into the Walton Library, rather than the water cooler. The button doesn't work and judging by the signs it floods regularly. Other than that the Walton Library is lovely, staff are always kind,thoughtful, knowledgable and very helpful.Thank you...." [full details]

Last updated/responded: 11/05/2017

Feedback #786 - 18/05/2016

"The water machine is currently dribbling water out at a glacial rate. The library is also rather warm placing a large demand on the aforementioned slow water services, compounding the problem. would it be possible to either upgrade on the current machine or to at least have more than one of th..." [full details]

Last updated/responded: 19/05/2016

Feedback #734 - 14/04/2016

"Hi, I just wanted to flag up that the water fountain on level 4 is a bit wobbly, which makes it quite hard to use. It's quite dirty as well. ..." [full details]

Last updated/responded: 15/04/2016

Feedback #507 - 13/05/2015

"I still find it difficult to believe that a suitable water cooler can't be supplied for such a busy library. It hasn't worked properly for at least a fortnight. I appreciate this may not be a responsibility of the library staff but it would be good to have the contact details of those in charge ..." [full details]

Last updated/responded: 29/07/2015

Feedback #495 - 12/05/2015

"The water cooler takes very long to fill up especially when filling up a bottle. Is there any way this can be improved? The whiteboard in Group Room J is coming loose off the wall and is rattling. Please could this be screwed back onto the wall? Thank you..." [full details]

Last updated/responded: 29/07/2015

Feedback #433 - 09/03/2015

"The 'change filter' light on the drinking water taps has been flashing for 4 days and counting now. I don't think it's too much to ask for clean water to be available, it would be great if these taps could be checked regularly to avoid this happening. ..." [full details]

Last updated/responded: 23/07/2015

Feedback #95 - 26/02/2014

"Please fix the water (for drinking) supply to the Walton Library...." [full details]

Last updated/responded: 26/02/2014

Feedback #46 - 29/01/2014

"Hay,I am just writing to request that could Robinson provide hot drinking water inside library? Or could students use the hot water in Cafe for free? Because the drinking water in level 3 is to cold to drink in winter, and most of Asian people are still not used to drink too much coffee during a day..." [full details]

Last updated/responded: 29/01/2014

Feedback #27 - 22/01/2014

"1. Skype computers. Can there be more skype-equipped computers in the library. There are only 6 here in the cafe and at least 2 of them with faulty headphones. 2. Water facility. There are originally 3 water fountain in the library. The one on the second floor is gone. The one on the 3rd flo..." [full details]

Last updated/responded: 22/01/2014

Feedback #24 - 22/01/2014

"Could you please fix the boiling water machine? tHe winter is coming. Thank you!..." [full details]

Last updated/responded: 22/01/2014

Feedback #21 - 22/01/2014

"I fail to see the logic behind having no COLD water machine downstairs in the cafe area but having taps on floors 3 and 4. Before this gets binned as another student just making more noise, the whole reason I use the Robinson Library is becuase Walton/Medical School has NO water facility (after hou..." [full details]

Last updated/responded: 22/01/2014

Feedback #19 - 22/01/2014

"The beverage facilities are inadequate, both water dispensers are brocken and the coffee machine is brocken too, sounds like there is an imagenative manager of the overpriced library cafe to me, removing all competitors. I WANT MY FREE WATER its really important and this is making me feel sad insid..." [full details]

Last updated/responded: 22/01/2014

Feedback #14 - 16/01/2014

"I am a great fan of the Robinson. In fact, further to this - I love it here. However, one small part has been removed and I am deeply dismayed. The lack of hot water fills me with deep sadness - permanent hot water fountain used to be crucial until it was removed! Please bring it back or I wil..." [full details]

Last updated/responded: 16/01/2014