Browse feedback and responses

Philip Robinson | Walton
Marjorie Robinson | Law

We receive feedback both on printed forms within the Library as well as online. This section indicates the feedback we've formally received together with our responses.

We publish comments, feedback and compliments where authorised to do so. You can browse through recent submissions or use the options to filter by type.

Only showing feedback for: Opening Hours [remove filter]

Feedback #1193 - 29/08/2017

"Consider longer opening times during summer, as masters students are working on their biggest projects/dissertations. Also, if this uni is going to allow college students to use the facilities, then they should be told to adhere to the same rules we do. They were so loud and used the clusters as an ..." [full details]

Last updated/responded: 12/09/2017

Feedback #1187 - 03/08/2017

"Library isn't open long enough over summer, even though there are clusters elsewhere they are no silent spaces so it gets really loud and there are no books...." [full details]

Last updated/responded: 07/08/2017

Feedback #1080 - 21/04/2017

"Hi there, Firstly, please can you choose comments to put on the wall that are readable. Secondly, opening times should be longer over Easter.We have dissertations due. Thanks...." [full details]

Last updated/responded: 24/04/2017

Feedback #1055 - 15/03/2017

"Open till Marjorie please..." [full details]

Last updated/responded: 17/03/2017

Feedback #861 - 15/08/2016

"It is extremely unfair that since undergraduate students have left that facilities have dramatically reduced for postgraduate students. I don't think a 24 hr library is needed generally (10 pm is ok) but to reduce this to 5 pm on Fri, Sat and Sunday is not ok as some students commute a long way (my..." [full details]

Last updated/responded: 24/08/2016

Feedback #845 - 22/06/2016

"We are postgraduates from International The Robinson Library close too early during summer holiday. As our postgraduates need to write dissertation and do research. We wish the Robinson Library open till 12 o'clock in the midnight. And during weekend, especially Friday, Saturday, Sunday it clo..." [full details]

Last updated/responded: 06/07/2016

Feedback #846 - 23/06/2016

"It is a pity that the library closes at 10pm Mon-Fri and at 5pm at weekends in the summer. It is an important period of time for postgraduate students to write their dissertation. I wish the library can consider the needs of postgraduate students. I hope it can open for 24 hours as during term ti..." [full details]

Last updated/responded: 06/07/2016

Feedback #842 - 21/06/2016

"I think the Robinson Library should open until 12:00 in the midnight or 24 hours as other post graduates need to write dissertation during summer holiday. just open 10 o'clock is too inconvenient for us. Especially during weekend just a few hours open time..." [full details]

Last updated/responded: 24/06/2016

Feedback #843 - 21/06/2016

"To who may concern, For our international post graduates, we need to do research & write dissertation during whole Summer holidays. We wish the Robinson Lib open every day to 12:00 midnight especially weekends as the opening hours is too small. That means inconvenient for international post gradua..." [full details]

Last updated/responded: 24/06/2016

Feedback #829 - 30/05/2016

"Open longer in exam period 7.30am-" [full details]

Last updated/responded: 02/06/2016

Feedback #828 - 30/05/2016

"Should be open earlier in the morning during exam season i.e at 7am as this is when I prefer to revise...." [full details]

Last updated/responded: 02/06/2016

Feedback #827 - 30/05/2016

"please open earlier, say Thank you. It's cold to queue outside...." [full details]

Last updated/responded: 02/06/2016

Feedback #718 - 11/03/2016

"I love the Marjorie Robinson Library, that it has more group study spaces, but the absence of books is really annoying as often study/research sparks the need to pick up books whilst working. Also it would be better if it could be open all night, especially in exam and deadline hand -in times , as e..." [full details]

Last updated/responded: 14/03/2016

Feedback #452 - 26/03/2015

"I am submitting this comment with regards to the opening hours of Robinson Library over Easter. Closing the library at 10pm is extremely inconvenient as there are many students, including myself, who would like to continue studying after 10pm. The library is always full of people until at least midn..." [full details]

Last updated/responded: 05/08/2015

Feedback #561 - 29/07/2015

"It really doesn't seem fair that once the undergrads leave the library hours are reduced? We postgrads are still working and many people need to work here. The worst part is that the library closes at 5pm Fri-Sun, we would really like to work here later than that at weekends!..." [full details]

Last updated/responded: 29/07/2015

Feedback #474 - 26/04/2015

"I'm unsure as to the reason why the printers have been moved from the computer clusters, but I am finding it very frustrating having to walk to the front of the library every time I print something off. This slows down how much work I am doing. It is also distracting for other students in the clus..." [full details]

Last updated/responded: 29/07/2015

Feedback #446 - 19/03/2015

"Why isn't the library open 24 hours?! Over Easter this is stupid. I have a dissertation write and this is preventing me from doing so. Please open it 24 hours over Easter and throughout tem time. I can't understand why it's closed from 10pm - 8.30am!!..." [full details]

Last updated/responded: 23/07/2015

Feedback #447 - 19/03/2015

"The library should be open 24 hours throughout the Easter holidays. I can't understand why it opens at 8.30 and closes at 10pm. This is ridiculous especially as we now pay £9000 for services like the library. ..." [full details]

Last updated/responded: 23/07/2015

Feedback #448 - 19/03/2015

"Why is the library only open from 8.30am during Easter holidays? A lot of dissertation students are here, many lecturers and yet it is not 24 hours like the rest of the term. We are paying a lot of money to be at university and the fact it isn't a 24 hour service throughout is a joke. ..." [full details]

Last updated/responded: 23/07/2015

Feedback #501 - 15/05/2015

"Firstly I would like to state how fantastic both staff and availability of resources available within the law school - having dedicated and specialised law librarians is a major asset to the law school and something I feel that has benefited my studies over the past 3 years. One issue that I think i..." [full details]

Last updated/responded: 22/07/2015

Feedback #531 - 15/06/2015

"I am a PGCE (primary) student, currently on my final placement. I do not think the opening hours are suitable. This is an extremely busy time for me and I require all services (books, computers, internet, printing) available in the library. 10 am is far too late in the morning for me, personally..." [full details]

Last updated/responded: 22/07/2015

Feedback #530 - 15/06/2015

"Business Accounting and Finance - Exams till 23rd June - opening hours not appropriate ..." [full details]

Last updated/responded: 22/07/2015

Feedback #357 - 20/11/2014

"Really like the 24 hour opening policy - would be great if the law library's hours could be extended, particularly in the evening. However, the wifi in the Robinson really is unusable at points. It has come and gone twice in the short amount of time it has taken me to write this. It really needs ..." [full details]

Last updated/responded: 21/07/2015

Feedback #302 - 08/08/2014

"Would prefer Library to open earlier rather than staying open till midnight...." [full details]

Last updated/responded: 21/07/2015

Feedback #535 - 22/06/2015

"Personally, the opening and closing times don't work for me. I am a MSc student in subsea engineering and we are still writing exams and dissertation and course work so closing by 10 pm cripples work for us by at least 40%. A lot of us have this issue and we will appreciate it if these times can..." [full details]

Last updated/responded: 25/06/2015

Feedback #534 - 22/06/2015

"We are doing our Master's (Subsea Engineering ) and we still have some modules, course works and exams even during the summer time. Besides, we need to finish our dissertation by the 7th of August. So, we really need to work in a Robinson library longer than till 10 pm. I am sure we are not the o..." [full details]

Last updated/responded: 25/06/2015

Feedback #295 - 13/06/2014

"I am disappointed to see the library opening times have been cut short. There are still a number of masters and PhD studetns who require access to books and work areas (that are not computers). I would be grateful what was the reasoning about closing on a Sunday, when surely people still wish to ..." [full details]

Last updated/responded: 16/06/2014

Feedback #178 - 25/04/2014

"Hi there! I was very happy to receive an email detailing that the law library will be open until midnight on weekends as well as weekdays. However I am still unhappy that the law library only opens at 10am on weekends. I am sure you can appreciate that as a third year student I aim to be in th..." [full details]

Last updated/responded: 11/06/2014

Feedback #93 - 24/02/2014

"Dear Sir/Madam First I should thank you to change the opening hours of the library to 24 hours. But the library is so cold after 11pm. There are some fans in the library and the cold air is coming from them after 11pm. Another thing is some people eat in the library and the noise and smell of ..." [full details]

Last updated/responded: 25/02/2014

Feedback #67 - 10/02/2014

"Just thought I'd email to say I love the Walton Library, it's a great atmosphere for working. There are areas for social study, silent study and group rooms. The only thing that I think should be improved upon is opening hours; I know that opening 24/7 is in the works but it seems to be taking a ..." [full details]

Last updated/responded: 13/02/2014

Feedback #47 - 29/01/2014

"This is my first year at Newcastle University, I was an undergraduate at Northumbria. I would just like to say how disappointed I am with the Library. It is exam and assignment week and the Library closes at 4.45pm. I finish seminars at 4pm and I do not work well at home, I need a study environment...." [full details]

Last updated/responded: 11/02/2014

Feedback #61 - 04/02/2014

"Opening times - 10am at the weekend is rather late to open on a Saturday. Would it be possible to have access to the library earlier - self service only?..." [full details]

Last updated/responded: 10/02/2014

Feedback #45 - 29/01/2014

"I would love to highly recommend that htis library should not be closinig during Christmas time specially because students mostly are not Christian, and benifit from this place very much, and they do not get back their home since they are mostly international and this place works as home for them!! ..." [full details]

Last updated/responded: 29/01/2014