Browse feedback and responses

Philip Robinson | Walton
Marjorie Robinson | Law

We receive feedback both on printed forms within the Library as well as online. This section indicates the feedback we've formally received together with our responses.

We publish comments, feedback and compliments where authorised to do so. You can browse through recent submissions or use the options to filter by type.

Only showing feedback for: Other University Services [remove filter]

Feedback #1065 - 24/03/2017

"Recap does not work very well here- it constantly pauses.Have tried on the Panoplo app, Safari and google chrome as advised by IT support, but it is the same on all. This does not happen at home so it could possibly be an issue with the Library Wifi. Thank you. p.s 4th floor silent area is very..." [full details]

Last updated/responded: 29/03/2017

Feedback #970 - 03/01/2017

"I go to Leeds university and have January exams. Its ridiculous that you don't allow a student at an English university to use the library especially when its empty. I'm being deprived of working in a library..." [full details]

Last updated/responded: 05/01/2017

Feedback #750 - 25/04/2016

"hello ... i was carrying out a search on Napoleon on board the HMS Northumberland and came across a picture of a sketch of Napoleon Bonaparte resting on his favourite cannon. I am curious as to whether the library still has this sketch inits possession as i too have an identical sketch .... be inte..." [full details]

Last updated/responded: 26/04/2016

Feedback #712 - 07/03/2016

"re Special Collections request for a photocopy of Gertrude Bell's letter 2nd August 1902 from Meiplingen to H.B. I am beginning to wonder, since there has been difficulty in finding this letter, whether it has found its way into the exhibition and is languishing on some wall or other. I wld be grate..." [full details]

Last updated/responded: 08/03/2016

Feedback #691 - 08/02/2016

"Special Collections 'photocopying request form' button not working..." [full details]

Last updated/responded: 08/02/2016

Feedback #193 - 07/05/2014

"The library should have a small shop (could be the reception desk) that sells note pads and pens etc. Even if it was just during exam time it would be really helpful ..." [full details]

Last updated/responded: 09/05/2014

Feedback #137 - 20/03/2014

"Google Earth is only installed on the level 1 computers. Geography assignments have been set which need the usage of this site so is there any possibility all computers in the library could have this free software installed?..." [full details]

Last updated/responded: 24/03/2014

Feedback #86 - 20/02/2014

"In your records of the North East writer Sid Chaplin, there is no mention of his involvement or the influence of the Spennymoor Settlement, which set Sid on his literary path,providing education and opportunity. This was widely acknowledged by Sid and his family...." [full details]

Last updated/responded: 20/02/2014

Feedback #35 - 24/01/2014

"The SCONUL scheme allows postgraduates to borrow books from other Universities. As an MEng student I am classed as an undergraduate even though people doing the same modules as me as MSc students, who are classed as postgraduates, have access to this facility. I do not find this fair as we are study..." [full details]

Last updated/responded: 24/01/2014