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Meet the Team

Meet the Team

Find out about our tutors who are here to help.

Our tutors draw on their professional training and expertise as well as their own academic experience of studying from undergraduate to PhD level, to offer study advice across all subjects and levels of study at Newcastle University. Our role is not that of subject specialist; our expertise lies in understanding the requirements of academic study and effective approaches to learning and assessment.

Dr. Helen Webster

Helen is the Head of the Writing Development Centre.

She has worked in Learning Development in HE for over a decade. She joined the team in October 2014, having held similar roles at Cambridge University, the University of East Anglia and Anglia Ruskin University. She is a Senior Fellow of the Higher Education Academy (SFHEA), member of the Association of Learning Developers in Higher Education (ALDinHE) and Certified Leading Practitioner of Learning Development, and Arcadia Fellow at Wolfson College, Cambridge. She holds a PGCE in Post-Compulsory Education (FE and HE) from Cardiff University, as well as her DPhil (Oxon), MA (Bristol) and BA Hons (Newcastle) in Modern and Medieval Languages. She also holds an OCN Level 3 Qualification in supporting the Dyslexic Learner, and is a qualified Mental Health First Aider.

She has taught German at Oxford University, Cambridge University and University College London, as well as Newcastle University, and has experience of pastoral care, as a Director of Studies and Tutor at Somerville and Oriel Colleges, Oxford. Postdoctoral projects included Digital Literacies for Early Career Researchers and Transitions to First Year at the University of Cambridge.

Her research interests include the pedagogy and practice of academic and digital literacies, and the interprofessional intersection of these with information literacies. She is co-chair of the ALDinHE working group on Professional Development and a member of ALDinHE's steering group.

Profile photograph of Helen Webster

Dr Caroline Crow

Caroline is a Learning Development Officer at the Writing Development Centre. Since joining the team in 2010, she has gained a wealth of experience in developing teaching materials, and delivering one-to-ones and workshops. She is currently responsible for developing and delivering the centre’s central workshop programme and is a member of the Association of Learning Developers in Higher Education (ALDinHE). She holds a PhD (Newcastle), MA (Durham) and BA Hons (Sunderland) in English Literature.

Caroline has also taught English Literature here at Newcastle, leading seminars for undergraduate students and developing and delivery sessions for the PARTNERS programme Summer School.

Profile photograph of Caroline Crow

Dr Nicky Gardiner

Nicky is a Learning Development Officer and joined the WDC in 2019.

Nicky is a Learning Development Officer at the Writing Development Centre. He joined the team in June 2019 having taught English in a variety of different contexts and institutions. He holds a PhD (University of Huddersfield), MA (Universiteit van Amsterdam) and BA Hons (Warwick University) in English Literature, a Certificate in English Language Teaching to Adults (CELTA) and has taught English for Academic Purposes (EAP) at the University of Southampton for several years. 

He has also worked as an Associate Lecturer in Literary Theory at the University of Huddersfield and taught English as a foreign language in several countries including Vietnam, Poland and the Netherlands where he has enjoyed working with students from a range of cultural backgrounds.

Profile photograph of Nicholas Gardiner