Newcastle University London

Emotional wellbeing

Emotional wellbeing

If you are going through a difficult time, Student Services are here to listen, and provide confidential advice and support.

COVID-19 Support

During these unprecedented times, many of us will be trying to cope with feelings of uncertainty alongside the adjustments to everyday life. The wellbeing team have put together some helpful tips for you, together with some links to some useful websites that give details of how you can minimise any anxiety you may be feeling:

  • Sleep - try going to bed at the same time each night and waking up at the same time.
  • Be determined - get up and get dressed for the day, it will make you feel better and more energised.
  • Exercise - go for a walk, run, get out in nature or find an online fitness class - this will also make you feel energised and motivated.
  • Get creative - watch films and series that you have been meaning to watch and read books you have wanted to delve into for some time - these activities will relax and distract you. Do some cooking, look at recipes online and try to choose a healthy balance of foods that will boost your immunity.
  • Journal - write down how you feel, get what’s in your mind out of your head and on to paper, read back what you have written down and then give advice to yourself, as you would do to a friend – this process can help you rationalise your thoughts and feelings.
  • Declutter - cleaning your space, will literally help declutter your mind! 
  • Connect - call a friend, a family member, reconnect with old friends! This is a great time to communicate with others - phone someone who is lonely or may be struggling at the moment (acts of kindness will help improve your mood as well as that of the recipient).  Join online communities, online yoga classes, watch online live DJ sets, search for groups that discuss your passions and interests, set up zoom video calling and have a virtual games nights with others.
  • Limit the amount of time you spend reading or watching things which aren't making you feel better – perhaps decide on a specific time to check the news. Remember that there is a lot of misinformation being circulated - stay informed by sticking to trusted sources of information such as government and NHS websites.

Expert advice for students on how to overcome COVID 19 loneliness

Your mind matters

Here at Newcastle University London, we’re very aware that university can be a stressful time of life. However, the Student Services team are here for you. If you feel anxious or worried we will try to help you deal with and beat the stress.

If you’re feeling like you want to speak to someone, you can arrange a meeting with your personal tutor, or alternatively come to the 4th floor reception and ask to see the Student Welfare Officer. She’ll be more than happy to have a chat and try to ease your mind during any tough times you may be having whilst at university.

London has a wealth of support services, organisations and charities that can help you with many issues. Some common issues include:

  • low mood/depression
  • anxiety
  • stress
  • relationship and family difficulties
  • self-esteem
  • bereavement
  • sexual orientation
  • problems settling/homesickness

The Student Services team and the Student Welfare Officer can offer your support and also signpost you to lots of external services in the local area that will hopefully be able to get you back on track and help you make the most of your time at university.

Emergency contacts

For out of hours help in a crisis please contact your GP, or call the Samaritans on 116 123 or e-mail During term-time, you can also contact Nightline on 0207 61310101  (6pm-2am) or email them Nightline is a confidential listening, support and practical information service for students in London and Open University. 

If you are concerned about your welfare or keeping safe, or you need immediate help and support, you should refer to the guidance on ‘ emergency and out of hours’ –