Newcastle University London

Emotional wellbeing

Emotional wellbeing

If you are going through a difficult time, Student Services are here to listen, and provide confidential advice and support.

Your mind matters

Here at Newcastle University London, we’re very aware that university can be a stressful time of life. However, the Student Services team are here for you. If you feel anxious or worried we will try to help you deal with and beat the stress.

If you’re feeling like you want to speak to someone, you can arrange a meeting with your personal tutor, or alternatively come to the 4th floor reception and ask to see the Student Welfare Officer. She’ll be more than happy to have a chat and try to ease your mind during any tough times you may be having whilst at university.

London has a wealth of support services, organisations and charities that can help you with many issues. Some common issues include:

  • low mood/depression
  • anxiety
  • stress
  • relationship and family difficulties
  • self-esteem
  • bereavement
  • sexual orientation
  • problems settling/homesickness

The Student Services team and the Student Welfare Officer can signpost you to lots of external services in the local area that will hopefully be able to get you back on track and help you make the most of your time at university.

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Emergency/crisis contacts

For out of hours help in a crisis please contact your GP, or call the Samaritans on 116 123 or e-mail During term-time, you can also contact Nightline on 020 7631 0101 (open 6am-8pm). Nightline is a confidential listening, support and practical information service for students in London and Open University. 

Other support services include:

  • Mind, a national mental health charity
  • B-eat, the UK's leading eating disorder charity 
  • Victim Support, helping survivors of crime and traumatic events
  • Family Planning Association, providing information and advice on contraception, sexually transmitted infections, pregnancy choices, abortion and planning a pregnancy
  • National Drugs Helpline (FRANK), a national helpline for anyone in the UK concerned about drug use
  • Drink Line, a free, confidential helpline for people concerned about their drinking, or some else's
  • Switchboard: LGBT + helpline, an information, support and referral service for lesbians, gay men, bisexual and trans people, and for anyone considering issues around their sexuality and/or gender identity
  • TransLondon, a discussion and support group for all members of the 'trans' community