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Informal Check-ins Toolkit

Informal Check-ins Toolkit

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In 2020-21, the University is requiring that for all modules, in both Semester 1 and Semester 2, academic units undertake an initial informal check-in by the end of Teaching Week 4. In implementing the Flexible Learning 2020 approach, this reflects the importance of getting early student feedback to identify any unanticipated problems for early resolution. To support staff with these informal check-ins, a toolkit of methods has been produced.

The purpose of informal check-ins should be to capture a snapshot of students’ satisfaction and opinion to allow changes to be made in line with existing policy and processes. Based on examples currently used by the School of Psychology, School of Criminology and using evidence and guidance produced by Higher Education Academy, the following examples have been identified as ‘good practice’.

Using a variety of evaluation methods avoids survey fatigue while still allowing students the opportunity to feedback on modules. Conducting informal check-ins allows staff and Module Leaders to act on issues within the cohort while students are still able to benefit instead of ‘after the fact’. If Schools wish to use a different approach to evaluation, they should seek the advice of the Educational Governance team within LTDS.


It is IMPORTANT that any information collected is considered and any actions fed back to the student body and is linked up with your School’s agreed approach to closing the feedback loop.

Timing & Frequency:
informal check-ins should be conducted in accordance with the Student Voice Schedule. This means for all modules, an informal check-in is required in semester 1 and 2 by the end of teaching week 4.

Students should be advised in advance that feedback will be requested to allow time to reflect on aspects of their learning and suggest improvement.