National Student Survey (NSS)

The annual National Student Survey usually runs from early February to late April. The dates for 2018/19 will be confirmed when available and the guidance below will be updated. The survey is run by Ipsos Mori on behalf of the the Office for Students.

National Student Survey

What does it ask about?

The survey has 28 questions, relating to the following aspects of the student learning experience:

  • Teaching on my Course
  • Learning Opportunities
  • Assessment and Feedback
  • Academic Support
  • Organisation and Management
  • Learning Resources
  • Learning Community
  • Student Voice
  • Students' Union
  • Careers
  • Course Delivery
  • Welfare Resources and Facilities
  • Intellectual Motivation
  • Employability and Skills
  • Overall Satisfaction

You are also given the opportunity to give positive and/or negative comments on your student learning experience as a whole.

2018 NSS Advert 2018 NSS Advert

Who is eligible to take part?

Eligible students include all those on courses leading to undergraduate credits or qualifications (such as Bachelor’s Degrees, Foundation Degrees and Higher Education Diplomas) in their expected final year of study. The survey also includes students who have withdrawn from study during their final year as their feedback is equally valuable; students repeating their penultimate year in 2018 will be surveyed unless they have been specifically submitted for removal; students who have changed their course arrangements, but were originally expected to graduate in 2018, will only be eligible this year and not when they eventually reach their final year. Students who were already surveyed in 2018 will not be surveyed in 2019.

How do I take part?

The survey was open from Monday 5th February to Monday 30th April in 2018, dates for 2018/19 are TBC. If you are eligible to complete the survey you will receive an email from Ipsos MORI with a link to the survey. You can complete the survey online or on your smartphone. You can also go to and login there to take part.

What happens to my responses?

Your opinion counts! The NSS responses help us find areas where the student learning experience could be improved. Your School should work closely with student representatives on the Board of Studies and Student-Staff Committee to develop an action plan in response to NSS results. The You Said, We Did microsite highlights what students have said in the past and what the University has done about it.

Why should I take part?

As well as the importance of providing feedback, taking part in the NSS is an opportunity to compete with other Schools! Subject areas with the highest response rates at the end of the survey period will win a cash prize to spend however the students wish - maybe to throw a party, take a trip, or buy something that the student body needs.

Resources for Staff

2018 NSS Presentation Slides Presentation Slides for NSS 2018

2018 NSS Good Practice Guide for Staff Good Practice Guide for Staff

NSS_2018_Student_Guide_Influence A Guide for Students on Inappropriate Influence - Please Distribute

NSS 2018_A4_Poster 2018 NSS Poster

NSS 2018 Flyer 2018 NSS Flyer

Advice for staff Advice to Staff

2018 NSS University Fieldwork Activities