School of Natural and Environmental Sciences

Staff Profile

Kate Kirkpatrick

Team Leader (Front Office)

Background

I joined Newcastle University in May 2014 in the School of Chemistry after working in various customer service based roles.
Now as the Team Leader for the Ridley building in the School of Natural and Environmental Sciences, I provide line management and leadership for staff providing a front of house service to staff and students.  I manage all administrative functions relating to ensuring the delivery of a front of house service is carried out effectively and to the highest standard.

Main duties

  • Develop, deliver and manage a coordinated service to staff and students
  • Manage and review processes and systems to ensure the provision of an excellent standard of customer service to staff and students in accordance with relevant policies and regulations.
  • Building expert in purchasing
  • Lead on the coordination of all relevant administration tasks including those related to HR



Previous Roles (Newcastle University)

2014 - 2015, School Office and Teaching Support Assistant, School of Chemistry

2015 - 2017, Programme Support Coordinator, School of Chemistry

2017 - 2018, School Operations Administrator, School of Natural and Environmental Sciences

Feb 2018 - Current date, Front Office Team Leader, School of Natural and Environmental Sciences


Qualifications/Training

BA Hons Criminology from Northumbria University

Level 5 Leadership and Management, City and Guilds

I am also a qualified first aider.