NBS8125 : Operations and Supply Chain Management

Semester 1 Credit Value: 10
ECTS Credits: 5.0


To introduce students to the key concepts of operations management. The goal is to help students judge an operation's capability, in order to improve and develop it. The course will include all the main ideas and techniques of operations management; demonstrate the importance of supply chain management; and identify how they are intrinsically linked and impact on practice. The focus will be on changing inputs into outputs and at the same time adding value. The course will position operations as the task of meeting or fulfilling the objectives of business, for the multiple stakeholders of employees, owners and customers. The module will provide knowledge of concepts and techniques that are used in: operations performance; operations strategy; planning; design issues in operations management; operations improvement; purchasing and supply chain management; all of which allows an understanding to be developed for managing and optimising operations within manufacturing (goods) and service organisations (services).

Outline Of Syllabus

• Organisation of operational strategies to support market focus and the achievement of profitability.
• The focus on systems and structures as the means of systematizing operations and working practices.
• An analysis of service value in association with product value and the means of managing costs.
• An understanding of operations improvement.
• The linkage of operations management with purchasing and supply chain activities.

Teaching Methods

Teaching Activities
Category Activity Number Length Student Hours Comment
Guided Independent StudyAssessment preparation and completion123:0023:00N/A
Scheduled Learning And Teaching ActivitiesLecture93:0027:00N/A
Guided Independent StudyDirected research and reading125:0025:00N/A
Guided Independent StudyIndependent study125:0025:00N/A
Teaching Rationale And Relationship

• Teaching will be conducted through the problem-centred approach of case studies, exercises and participative learning.
• Within a class session groups will be required to take managerial positions on key issues.
• Basic readings that provide the essential core reference learning will be discussed and reviewed.

Assessment Methods

The format of resits will be determined by the Board of Examiners

Other Assessment
Description Semester When Set Percentage Comment
Case study1M1003,000 word case study based assignment
Assessment Rationale And Relationship

The case study will assess overall, independent understanding of module content and ability to analyse and discuss issues arising.

Reading Lists