NBS8265 : Managing Change in Organisations

Semester 2 Credit Value: 10
ECTS Credits: 5.0


Faced with unprecedented levels of uncertainty and ambiguity, organizations need to be able to adapt to changes in their business environment not only to remain competitive but also to survive. In recent decades, globalisation, the emergence of new technologies, markets and competitors, and the consequences of market-failures, recessions and financial crises, have all meant that managing change is a norm, rather than the exception. Public and not-for-profit organizations are also experiencing increasingly turbulent environments and major shifts in the services and service-users they deal with. Change management is therefore a core skill needed by all managers.

Despite the importance of organisational change, it is widely recognised that two-thirds of corporate change efforts fail. This module develops students’ understandings of organisations and change by covering three specific areas:

• Organisations and organisation theory
• Understanding processes of change
• Theory and practice of the management of change

Outline Of Syllabus

The syllabus will cover areas such as
• Theories of organisation
• Planned and emergent approaches to strategic change
• Using power and politics to affect change
• Changing organizational structures
• Changing organizational cultures
• Managing resistance and commitment to change
• Being a change leader

Teaching Methods

Teaching Activities
Category Activity Number Length Student Hours Comment
Guided Independent StudyAssessment preparation and completion130:0030:00N/A
Scheduled Learning And Teaching ActivitiesLecture101:0010:00N/A
Guided Independent StudyDirected research and reading125:0025:00N/A
Scheduled Learning And Teaching ActivitiesSmall group teaching42:008:00Lecturer and seminar leader both present at final seminar
Guided Independent StudyIndependent study127:0027:00N/A
Teaching Rationale And Relationship

Lectures supplement student reading to provide the theoretical and practical knowledge required to understand and analyse the nature of organisational change and approaches to its management. Lectures also equip students with a framework for student centred learning through the elaboration of relevant theoretical perspectives from a range of disciplines (not merely management theory but also including social theory). In class discussions enable students to develop their understanding through mutual learning.

Assessment Methods

The format of resits will be determined by the Board of Examiners

Other Assessment
Description Semester When Set Percentage Comment
Prof skill assessmnt2M20Group presentation
Case study2M80Case Study Analysis - 1500 word individual assignment
Formative Assessments
Description Semester When Set Comment
Oral Presentation1MGroup presentation with feedback from peers and tutor
Assessment Rationale And Relationship

Lectures, readings and class discussions are designed to help students develop the understanding and analytical skills needed to complete the assessment. The assessment essay then tests the students individually to assess how well they have developed both their factual understanding of the topic and their skills in evaluation and critique.

Formative assessment: Group presentation of case study to peers and faculty; semester 2; provides direct formative feedback through Q&A led by the lecturer and indirect formative feedback from observing others groups present. This feedback feeds into the individual assessment - case study analysis.

Reading Lists