NBS8921 : Operations Management

Semester 1 Credit Value: 20
ECTS Credits: 10.0


To introduce students to the increasingly important field of operations management. The aim of the module is to develop the students with a sound understanding and essential knowledge of operations management and strategies, and effective decision making skills through critical analysis, which will help them to make a significant contribution to organisations’ competitive effectiveness as well as to the wider environment of society as a whole.

Outline Of Syllabus

1. Operations Management – Introduction, products and processes design, layout design, inventory management, capacity management ,planning and control, people in operations and performance measurement.
2. Operations Strategy - historical context, competitive strategies, , lean strategy, and group technology.
3. Operations Improvement –operations improvement, , and operations changes (globalisation, ethical and cultural considerations).

Teaching Methods

Teaching Activities
Category Activity Number Length Student Hours Comment
Scheduled Learning And Teaching ActivitiesLecture103:0030:00N/A
Guided Independent StudyAssessment preparation and completion165:0065:00N/A
Scheduled Learning And Teaching ActivitiesLecture11:001:00N/A
Scheduled Learning And Teaching ActivitiesLecture12:002:00N/A
Guided Independent StudyDirected research and reading150:0050:00N/A
Scheduled Learning And Teaching ActivitiesSmall group teaching21:002:00N/A
Guided Independent StudyIndependent study150:0050:00N/A
Teaching Rationale And Relationship

Lectures introduce theoretical issues as well as practical issues and cases relating to operation management.

Assessment Methods

The format of resits will be determined by the Board of Examiners

Description Length Semester When Set Percentage Comment
Written Examination601M30N/A
Written Examination1201A70N/A
Exam Pairings
Module Code Module Title Semester Comment
NBS8221Operations Management1N/A
Formative Assessments
Description Semester When Set Comment
Written Examination1MClass exercises to help student understand and apply the formulations into different contexts.
Case study1MN/A
Prob solv exercises1MN/A
Assessment Rationale And Relationship

The exam tests acquisition of a clear general knowledge of the subject plus the ability to think and analyse a problem quickly, to select from and to apply both the general knowledge and detailed knowledge of aspects of the subject to new questions, problem-solving skills, adaptability, the ability to work unaided, and to write clearly and concisely.

Formative feedback
The lectures on process design, inventory management, capacity management, and project planning and controlling have class exercises to help student understand and apply the formulations into different contexts. Feedback is offered after the exercises are completed and also in the lecture notes.

Two seminars offer a case study group discussion and a problem solving session. Feedback is offered during the seminars and also on Blackboard.

Reading Lists