Pre-Arrival

Registration FAQs

Registration Help and Frequently Asked Questions

Common registration queries and contact information

FAQ Masthead

If you experience any problems with the registration process, you should contact your school first. You can find school contact details at the back of the Student Guide, or send a message to your school using the ‘Enquire’ button on the S3P ‘Programme Details’ screen.

Student Progress Service staff can help with any queries. You can find them in the main registration venue during the arrival, welcome and registration period, however here are some of the most common registration queries: 

Still need some help with your registration?

If you have any further queries that aren't answered here or in the Pre-Arrival pages then do not hesitate to contact us:

General registration information
E-mail: student-registration@ncl.ac.uk
Telephone: +44 (0) 191 208 3423

Tuition Fees information
Email: tuition-fees@ncl.ac.uk
Telephone: +44 (0) 191 208 5520
In person: Cash Office, Level 2, King’s Gate

IT/login/account information
Telephone: +44 (0)191 208 5999
E-mail: it.servicedesk@ncl.ac.uk

Postgraduate application information
Telephone: +44 (0)191 208 5503
E-mail: pgadmissions@ncl.ac.uk

Undergraduate application information
Telephone: +44 (0) 191 208 3333
General Enquiries form

Visa information
General Enquiries form