Learning through a blended approach

We expect all students studying on an on-campus programme will be:

• in Newcastle for the start of the academic year in September
• learning through a blended approach of in person and online delivery

For the 2021 academic year, we plan to deliver large and small group learning, teaching and assessment on-campus and in-person. But our 2021 modules are built with flexibility in mind if we are required to reduce or suspend on-campus and in-person teaching.

This changed on 20/05/2021 to:

Learning through a blended approach

We expect all students studying on an on-campus programme will be:

• in Newcastle for the start of the academic year in September
• learning through a blended approach of in person and online delivery 

For the 2021 academic year, the blended approach means that we plan to deliver large and small group learning, teaching and assessment through a combination of on-campus, in-person, and online. But our 2021 modules are built with flexibility in mind if we are required to reduce or suspend the on-campus and in-person teaching.

This changed on 16/06/2021 to:

Learning through a blended approach

We expect all students studying on an on-campus programme will be:

• in Newcastle for the start of the academic year in September
• learning through a blended approach of in person and online delivery 

For the 2021 academic year, the blended approach means that we plan to deliver large and small group learning, teaching and assessment through a combination of on-campus, in-person, and online. But our 2021 modules are built with flexibility in mind if we are required to reduce or suspend the on-campus and in-person teaching.

If travel or government restrictions prevent students from accessing campus, we aim to support you so that you can study effectively until such time as you can travel to campus. 

If you are studying a programme that requires specific types of in-person teaching, for example lab-based, clinical, studio-based or fieldwork, we will contact you with further advice by the end of July.

This changed on 23/07/2021 to:

Learning through a blended approach

All students studying on an on-campus programme will receive in-person teaching. The blended approach means that we plan to deliver large and small group learning, teaching and assessment through a combination of on-campus, in-person, and online methods.

Students will therefore need to be in Newcastle for the start of the academic year in September and no later than four weeks after the start of teaching.

If travel or government restrictions prevent students from accessing campus, we will do what we can to support you so that you can commence your studies online until such time as you can travel to campus.

The support available will depend on your programme of study.

Your academic school will contact you by the end of July with more information about arrangements for your programme and the requirements for on-campus study. This includes those studying on programmes with specific types of in-person teaching, for example lab-based, clinical, studio-based or fieldwork.

This changed on 13/08/2021 to:

Learning through a blended approach

Your academic school will have contacted you about arrangements for your programme and the requirements for on-campus study. This includes those studying on programmes with specific types of in-person teaching, for example lab-based, clinical, studio-based or fieldwork. You should contact your school directly if you have any further questions.

Keeping you safe

To keep you safe and to enable us to deliver in person teaching in September, we will:

• strongly encourage participation in testing programmes
• where possible, timetable teaching in rooms where physical distancing can be maximised
• continue use of ‘Hands, Face, Space’ advice, including the advisory use of face-coverings in crowded indoor spaces
• strongly encourage all students to receive both vaccinations prior to the start of the academic year

But our 2021 modules are also built with flexibility in mind if we are required to reduce or suspend the on-campus and in-person teaching. This would be in the case of government or local authority changes in regulations or significant restrictions on the ability of both UK and international students to travel to Newcastle.

Ensuring a fulfilling university experience

We want you to get the most out of your teaching and learning and will do everything we can to support you. As we head into the next academic year, we know how quickly things can change. We have the steps in place to ensure you have a fulfilling university experience - whatever the circumstances.

So, although we are planning for a blended approach to learning, including in-person and online teaching, should Covid-19 restrictions need to tighten again we can reduce on-campus, in-person elements of our teaching and increase the use of new approaches to online learning, teaching and assessment.

We are updating our Outbreak Response Plan that will help you to understand how we will adapt our offer in line with public health guidance. This means you can engage with learning in ways that are most suited to the situation as it changes.

This changed on 06/09/2021 to:

We are updating our Outbreak Response Plan that will help you to understand how we will adapt our offer in line with public health guidance. This means you can engage with learning in ways that are most suited to the situation as it changes.

This changed on 08/09/2021 to:

To keep you safe and to enable us to deliver in-person teaching in September, we will:

• strongly encourage participation in testing programmes
• the University’s expectation is that face coverings will be worn in teaching and laboratory settings and when moving around inside buildings.
• strongly encourage all students to receive both vaccinations prior to the start of the academic year

This changed on 22/12/2021 to: 

Learning through a blended approach

All students studying on an on-campus programme will receive in-person teaching. The blended approach means that we plan to deliver lectures and small group learning, teaching, and assessment through a combination of on-campus, in-person, and online methods.

If travel or government restrictions prevent students from accessing campus we aim, where possible, to support you so that you can study effectively until such time as you can travel to campus. 

The support available will depend on your programme of study.

Keeping you safe

To keep you safe and to enable us to deliver in-person teaching: 

• we strongly encourage participation in testing programmes 
• it is mandatory to wear a face covering (unless you are exempt) when moving around our campus indoors, in teaching situations and in situations where reasonable distancing cannot be maintained 
• we strongly encourage all students to receive both vaccinations and booster vaccinations, when eligible  

Our 2021 modules are also built with flexibility in mind if we are required to reduce or suspend the on-campus and in-person teaching. This would be in the case of government or local authority changes in regulations or significant restrictions on the ability of both UK and international students to travel to Newcastle.

Ensuring a fulfilling university experience

We want you to get the most out of your teaching and learning and will do everything we can to support you. As we move through the next academic year, we know how quickly things can change. We have the steps in place to ensure you have a fulfilling university experience - whatever the circumstances.

So, although we are planning for a blended approach to learning, including in-person and online teaching, should Covid-19 restrictions need to tighten again we can reduce on-campus, in-person elements of our teaching and increase the use of new approaches to online learning, teaching, and assessment. 

You can view our approach in our Outbreak Response Plan to help you to understand how we will adapt our offer in line with public health guidance. This means you can engage with learning in ways that are most suited to the situation as it changes.

This changed on 03/02/2022 to: 

Keeping you safe

To keep you safe and to enable us to deliver in-person teaching: 

• we strongly encourage participation in testing programmes 
• The University’s expectation is that face coverings will be worn in teaching and laboratory settings and when moving around inside buildings 
• we strongly encourage all students to receive both vaccinations and booster vaccinations, when eligible  

Our 2021 modules are also built with flexibility in mind if we are required to reduce or suspend the on-campus and in-person teaching. This would be in the case of government or local authority changes in regulations or significant restrictions on the ability of both UK and international students to travel to Newcastle.

This changed on 24/02/2022 to:

Keeping you safe

To keep you safe and to enable us to deliver in-person teaching: 

• we encourage (but don't require) the use of face coverings and continue to provide them free of charge to those who want them. 

• LFD test kits are available for those who need them.  Weekly testing is no longer required, but until April 1 the Government is still advising people to stay at home and avoid contact with others for at least five full days if they test positive for Covid.  If you test positive for Covid please avoid coming onto campus.

• we encourage all students to report any positive Covid cases to the University

• we strongly encourage all students to receive both vaccinations and booster vaccinations, when eligible 

Our 2021 modules are also built with flexibility in mind if we are required to reduce or suspend the on-campus and in-person teaching. This would be in the case of a government or local authority changes in regulations or significant restrictions on the ability of both UK and international students to travel to Newcastle.

This changed on 06/05/2022 to:

All students studying on an on-campus programme will receive in-person teaching. At Newcastle University, we have been providing the vast majority of our teaching, lectures and tutorials in-person since the start of the academic year (September 2021) and this continues to be the case. Where online and digital options have enhanced the student experience or been requested by our students, we will continue to use them to benefit their learning

This changed on 22/12/2021 from: 

What this means in practice

Planning for in-person and online learning

We are planning for present in-person delivery of our lectures. But they have been designed so they can be delivered as online lectures should this be required.

We are timetabling seminars and other small group teaching with relevant safety measures in place. Sessions will be delivered online if the public health situation prevents small-group teaching.

Arrangements for lab, practical and clinical teaching

Laboratories, practicals, workshops and clinical teaching are being timetabled as normal. If further physical distancing measures are needed, we’re focusing on delivery of essential sessions in person, rather than the full schedule of such sessions.

To: 

What does this mean in practice? 

Planning for in-person and online learning

We are planning for present in-person delivery of our lectures. But they have been designed so they can be delivered as online lectures should this be required.

We are timetabling seminars and other small group teaching with relevant safety measures in place. Sessions will be delivered online if the public health situation prevents small-group teaching.

Arrangements for lab, practical and clinical teaching

Laboratories, practicals, workshops and clinical teaching are being timetabled as normal. If further physical distancing measures are needed, we’re focusing on delivery of essential sessions in person, rather than the full schedule of such sessions.

This changed on 06/05/2022 from: 

What does this mean in practice? 

Planning for in-person and online learning

We are planning for present in-person delivery of our lectures. But they have been designed so they can be delivered as online lectures should this be required.

We are timetabling seminars and other small group teaching with relevant safety measures in place. Sessions will be delivered online if the public health situation prevents small-group teaching.

Arrangements for lab, practical and clinical teaching

Laboratories, practicals, workshops and clinical teaching are being timetabled as normal. If further physical distancing measures are needed, we’re focusing on delivery of essential sessions in person, rather than the full schedule of such sessions.

To: 

What does this mean in practice? 

Planning for in-person and online learning

We have planned for present in-person delivery of our lectures. But they have been designed so they can be delivered as online lectures should this be required.

Arrangements for lab, practical and clinical teaching

Laboratories, practicals, workshops and clinical teaching are being timetabled as normal.

This changed on 22/12/2021 from: 

Fairly assessing knowledge, skills and abilities 

We are drawing on our experience from the last year. You can be confident all programmes fairly assess the knowledge, skills and abilities learned during your degree. 

Examinations 

It’s expected that in 2021-2022, we will return to using invigilated summative examinations as one of the ways we assess. The volume and frequency of these kind of assessment may be reduced, compared to a pre-Covid academic year, to include more non-examination and online assessments. 

To: 

Fairly assessing knowledge, skills and abilities

We are drawing on our experience from the last two years. You can be confident all programmes fairly assess the knowledge, skills and abilities learned during your degree.

Examinations

We have taken the decision not to run invigilated in-person exams on campus for students in January and to move to alternative assessments for students for the January 2022 assessment period (such as 24-hour timed assessments, Canvas tests, online assessments, take home papers). 

We recognise that there will be some subject areas where alternative assessment is not possible, for example as a result of the requirements of external professional bodies. More information will be available from your School. 

Teaching will continue on campus as planned for Semester 2, in line with government guidance. 

This changed on 24/02/2022 to:

Fairly assessing knowledge, skills and abilities

We are drawing on our experience from the last two years. You can be confident all programmes fairly assess the knowledge, skills and abilities learned during your degree.

Key review dates

Our current plans are based on what we know at the moment. We are keeping the plans outlined here under review. We have two key review dates to keep you up-to-date in the run up to the next academic year:

• late June 2021, taking into account national public health restrictions in line with the final phase of the UK government’s plan for removing Covid-19 related restrictions
• end of July 2021, to ensure our offer holders have the clear information they need before starting university in 2021-22

This changed on 16/06/2021 to:

Key review dates                                                                                            

Our current plans are based on what we know at the moment. We are keeping the plans outlined here under review. We have two key review dates to keep you up-to-date in the run up to the next academic year:

• late June 2021, taking into account national public health restrictions in line with the final phase of the UK government's plan for removing Covid-19 related
• end of July 2021. Following the government announcement on 14 June of a four-week delay in the planned lifting of Covid-19 restrictions, we have a further review date at the end of July. This is to ensure our offer-holders have the clear information they need before starting university in 2021-22 and that continuing students have the most up-to-date information.

This changed on 06/07/2021 to:

Key review dates

Our current plans are based on what we know at the moment. We are keeping the plans outlined here under review. We have two key review dates to keep you up-to-date in the run up to the next academic year:

• late June 2021, taking into account national public health restrictions in line with the final phase of the UK government’s plan for removing Covid-19 related restrictions
• end of July 2021. Following the government announcement setting out plans to lift the remaining Covid-19 restrictions in England from 19 July (subject to government confirmation on 12 July) we have a further review date at the end of July. This is to ensure our offer-holders have the clear information they need before starting university in 2021-22 and that continuing students have the most up-to-date information.

This changed on 23/07/2021 to:

Key review points

We are keeping the plans outlined here under review. We have two further key review dates to keep you up-to-date in the run up to the next academic year:

• end of July 2021: following the lifting of restrictions in England from 19 July. Academic schools will be contacting students to ensure our offer-holders have the clear information they need before starting university in 2021-22 and that continuing students have the most up-to-date information.
• Mid-August: we will communicate any further changes to information to students at this point.

How we will decide on changes to teaching and assessment

We also know that the Covid-19 situation has changed quickly in the past.

We are updating our Outbreak Response Plan that will help us assess any necessary changes to teaching.

Our aim is to deliver an in-person, on campus experience as far as possible. We will only move to online delivery as a last option and, any changes will be triggered only after consultation with the regional Director of Public Health. Your School will contact students immediately to make sure you’re kept informed of any changes.

This changed on 28/07/2021 to:

Key review points

We are keeping the plans outlined here under review. We have two further key review dates to keep you up-to-date in the run up to the next academic year:

• end of July 2021: following the lifting of restrictions in England from 19 July. Academic schools will be contacting students to ensure our offer-holders have the clear information they need before starting university in 2021-22 and that continuing students have the most up-to-date information. Academic schools are aiming to contact undergraduate students by the end of July followed by postgraduate students the following week.
• Mid-August: we will communicate any further changes to information to students at this point.

This changed on 13/08/2021 to:

We have a final review date in mid August and will communicate any further changes to information to students at this point.

We are also  monitoring the situation around travel to the UK and the impact on offer holders and continuing students who may be impacted by restrictions. See the section on Support for new and continuing international students travelling to Newcastle this September.

This changed on 23/09/2021 to:

We are monitoring the situation around travel to the UK and the impact on students who may be impacted by restrictions. See the section on Support for new and continuing international students travelling to Newcastle this September.

This changed on 22/12/2021 to:

Key review points

We are monitoring the situation around travel to the UK and the impact on students who may be affected by restrictions. See the section on Support for new and continuing international students travelling to Newcastle.

How we will decide on changes to teaching and assessment

We also know that the Covid-19 situation has changed quickly in the past. Our Outbreak Response Plan helps us assess any necessary changes to teaching.

Our aim is to deliver an in-person, on-campus experience as far as possible. We will only move to online delivery as a last option and, any changes will be triggered only after consultation with the regional Director of Public Health. Your School will contact students immediately to make sure you’re kept informed of any changes.

Students will need to be on campus no later than two weeks after the start of term. If travel or government restrictions prevent students from accessing campus, we will review this as a trigger to support students online.

This was changed on 16/06/2021 to:

Students will need to be on campus no later than two weeks after the start of term. If travel or government restrictions prevent students from accessing campus, we aim to support you so that you can study effectively until such time as you can travel to campus.

If you are studying a programme that requires specific types of in-person teaching, for example lab-based, clinical, studio-based or fieldwork, we will contact you with further advice by the end of July.

You should keep up to date with guidance on latest travel and government restrictions.

Support for international students

We are monitoring the situation around travel to the UK and will communicate regularly with offer holders and continuing students who may be impacted by restrictions. This includes those from red list countries required to undertake a period of quarantine on arrival in the UK.

You should also keep up to date with UK government advice on travelling to the UK and the steps you need to take.

To support our new and continuing international students we are also developing an enhanced arrival package of support for those who may need to self-isolate after travel. This includes access to food and essentials on arrival and targeted support from our student services team.

Selected University accommodation sites will be open from 11 September for international students arriving from amber list countries. Further details about how to access this will be shared as soon as they are available. This means you will be able to complete any period of self-isolation before the start of term. If you are unable to arrive early we aim to support you so that you can study effectively until you have completed your self-isolation. Students arriving from red list countries must quarantine in hotel accommodation designated by the government.

We are developing further support and guidance around testing and vaccination.

This was changed on 18/06/2021 to:

Students will need to be on campus no later than two weeks after the start of term. If travel or government restrictions prevent students from accessing campus, we aim to support you so that you can study effectively until such time as you can travel to campus.

If you are studying a programme that requires specific types of in-person teaching, for example lab-based, clinical, studio-based or fieldwork, we will contact you with further advice by the end of July.

You should keep up to date with guidance on latest travel and government restrictions.

Support for international students

See the section on Support for new and continuing international students travelling to Newcastle this September for details of the support packages we have in place.

This was changed on 23/07/2021 to:

Term dates for 2021 – 22

Students will need to be on campus no later than four weeks after the start of teaching.

If travel or government restrictions prevent students from accessing campus we aim, where possible, to support you so that you can study effectively until such time as you can travel to campus.

Your academic school will contact you by the end of July with more information about arrangements for your programme and the requirements for on-campus study. This includes those studying on programmes with specific types of in-person teaching, for example lab-based, clinical, studio-based or fieldwork.

This was changed on 13/08/2021 to:

Term dates for 2021 – 22

Your academic school will have contacted you about arrangements for your programme and the requirements for on-campus study. This includes those studying on programmes with specific types of in-person teaching, for example lab-based, clinical, studio-based or fieldwork. You should contact your school directly if you have any further questions.

This was changed on 22/12/2021 to:

If travel or government restrictions prevent students from accessing campus we aim, where possible, to support you so that you can study effectively until such time as you can travel to campus.

Your academic School will have contacted you about arrangements for your programme and the requirements for on-campus study. This includes those studying on programmes with specific types of in-person teaching, for example lab-based, clinical, studio-based or fieldwork. You should contact your School directly if you have any further questions.

You should keep up to date with guidance on latest travel and government restrictions.

Support for international students

See the section on Support for new and continuing international students travelling to Newcastle for details of the support packages we have in place.

Induction and start of teaching

The teaching this year is made up of two 12-week semesters. Each semester will have 11 teaching weeks. There will be:

• an enrichment week which supports and enhances your student experience and skills in Semester 1
• a revision week in Semester 2

Semester 1 has a two-week assessment period and Semester 2 has a three-week assessment period.

Term dates

Semester dates

Postgraduate students

The end of the academic year for postgraduate taught students is Friday 23 September 2022. All other term and semester dates are as indicated above.

Non-standard study periods

Some programmes offered at our campuses in Singapore and Malaysia, as well as some delivered at Newcastle, have term dates that differ from those given above. In these cases, students will be notified of term dates separately.

This was changed on 23/12/2021 with the removal of the following paragraph:

If travel or government restrictions prevent students from accessing campus we aim, where possible, to support you so that you can study effectively until such time as you can travel to campus.

Your academic School will have contacted you about arrangements for your programme and the requirements for on-campus study. This includes those studying on programmes with specific types of in-person teaching, for example lab-based, clinical, studio-based or fieldwork. You should contact your School directly if you have any further questions.

You should keep up to date with guidance on latest travel and government restrictions.

This section was added on 13/08/2021:

Make sure you read the pre-arrival and registration information on our website. We will take you through:

• the steps you need to take before arriving in Newcastle. Please note that some steps are for all students, but some are only for international students
• how to register as a student

This was changed on 22/12/2021 to:

Make sure you read the pre-arrival and registration information on our website. We will take you through:

• the steps you need to take before arriving in Newcastle. Please note that some steps are for all students, but some are only for international students
• how to register as a student

We are monitoring the situation around travel to the UK and will communicate regularly with offer holders and continuing students who may be impacted by restrictions.

We have the following support in place for international students travelling to Newcastle for the start of the 2021-22 academic year.

Red-list countries

Students arriving from red-list countries must quarantine in hotel accommodation designated by the government. The University will reimburse the cost of a mandatory hotel quarantine stay up to £1,750 for:

• new international students travelling to Newcastle for the first time from a home address in a red-list country, for the start of the academic year in September.
• continuing international students arriving in Newcastle for the first time from a home address in a red-list country, for the start of the new academic year in September. This does not include continuing students who have previously travelled to Newcastle.

You must retain any information and receipts related to your quarantine booking. Further details about how you will be reimbursed will be shared as soon as they are available.

This does not include:

• anyone else travelling with you
• incoming exchange or study abroad students
• costs for the PCR Test to Release scheme should your country be moved to amber on the travel list 

Please note that this policy is based on the Red List as it applies on 18 June and is subject to further change if the UK government makes updates to travel policy and costs.

Amber-list countries

Selected University accommodation sites will be open from 11 September for international students arriving from amber-list countries. Further details about how to access this will be shared as soon as they are available. This means you will be able to complete any period of self-isolation before the start of term. If you are unable to arrive early, we aim to support you so that you can study effectively until you have completed your self-isolation.

All new and continuing international students

To support our new and continuing international students we are also developing:

• an enhanced arrival package of support for those who may need to self-isolate after travel. This includes access to food and essentials on arrival for those in University-owned accommodation and targeted support from our student services team.
• further support and guidance around testing and vaccination.

Please continue to check this page and our FAQs which are updated regularly. You should keep up to date with guidance on latest travel and government restrictions.

This was updated on 30/07/2021 to: 

Amber-list countries

Selected University-managed accommodation sites will be open from 6 September at no extra cost for international students arriving from amber-list countries. Further details about how to access this will be shared as soon as they are available. This means you will be able to complete any period of self-isolation before the start of term. If you are unable to arrive early, we aim to support you so that you can study effectively until you have completed your self-isolation.

Please note we are unable to facilitate the quarantine of family members who may be travelling with you. Accommodation is solely for the use of students studying at Newcastle University. If your family is travelling with you, they will need to source their own accommodation where they can complete the required isolation period.

This was updated on 24/06/2021 to:

Amber-list countries

Selected University accommodation sites will be open from 6 September for international students arriving from amber-list countries. Further details about how to access this will be shared as soon as they are available. This means you will be able to complete any period of self-isolation before the start of term. If you are unable to arrive early, we aim to support you so that you can study effectively until you have completed your self-isolation.

This was updated on 06/07/2021 to:

Red-list countries

Students arriving from red-list countries must quarantine in hotel accommodation designated by the government. The University will reimburse the cost of a mandatory hotel quarantine stay up to £1,750 for:

• new international students travelling to Newcastle for the first time from a home address in a red-list country, for the start of the academic year in September
• continuing international students arriving in Newcastle from a home address in a red-list country for the start of the academic year in September, providing they have not travelled from Newcastle to return to their home country after 18 June

You must retain any information and receipts related to your quarantine booking. Further details about how you will be reimbursed will be shared as soon as they are available.

This does not include:

• anyone else travelling with you
• incoming non-degree students, including incoming exchange, apprenticeships, CPD

Please note that this policy is based on the red list as at 30 June and may be subject to change if there are UK government updates to travel policy and costs, and if alternatives to managed quarantine are available. We reserve the right not to extend support to every future addition to the red list.

Amber-list countries

Selected University-managed accommodation sites will be open from 6 September at no extra cost for international students arriving from amber-list countries. Further details about how to access this will be shared as soon as they are available. This means you will be able to complete any period of self-isolation before the start of term. If you are unable to arrive early, we aim to support you so that you can study effectively until you have completed your self-isolation.

All new and continuing international students

To support our new and continuing international students, we will offer you:

• an enhanced arrival package of support for those who may need to self-isolate after travel. This includes access to food and essentials on arrival for those in University-owned accommodation and targeted support from our student services team.
• an extended Airport Meet and Greet service to welcome our international students arriving at Newcastle Airport between 6 and 19 September. Bookings for this service will open in early August.
• further support and guidance around testing and vaccination

Please continue to check this page and our FAQs which are updated regularly. You should keep up to date with guidance on latest travel and government restrictions.

This was updated on 16/7/21 to:

We are monitoring the situation around travel to the UK and will communicate regularly with offer holders and continuing students who may be impacted by restrictions.

We have the following support in place for international students travelling to Newcastle for the start of the 2021-22 academic year.

Red-list countries

Students arriving from red-list countries must quarantine in hotel accommodation designated by the government. The University will reimburse the cost of a mandatory hotel quarantine stay up to £1,750 for:

• new international students travelling to Newcastle for the first time from a home address in a red-list country, for the start of the academic year in September
• continuing international students arriving in Newcastle from a home address in a red-list country for the start of the academic year in September, providing they have not travelled from Newcastle to return to their home country after 18 June

You must retain any information and receipts related to your quarantine booking. Further details about how you will be reimbursed will be shared as soon as they are available.

This does not include:

• anyone else travelling with you
• incoming non-degree students, including incoming exchange, apprenticeships, CPD

Please note that this policy is based on the red list as at 19 July and may be subject to change if there are UK government updates to travel policy and costs, and if alternatives to managed quarantine are available. We reserve the right not to extend support to every future addition to the red list.

Amber-list countries

Selected University-managed accommodation sites will be open from 6 September at no extra cost for international students arriving from amber-list countries. Further details about how to access this will be shared as soon as they are available. This means you will be able to complete any period of self-isolation before the start of term. If you are unable to arrive early, we aim to support you so that you can study effectively until you have completed your self-isolation.

All new and continuing international students

To support our new and continuing international students, we will offer you:

• an enhanced arrival package of support for those who may need to self-isolate after travel. This includes access to food and essentials on arrival for those in University-owned accommodation and targeted support from our student services team.
• an extended Airport Meet and Greet service to welcome our international students arriving at Newcastle Airport between 6 and 19 September. Bookings for this service will open in early August.
• further support and guidance around testing and vaccination

Please continue to check this page and our FAQs which are updated regularly. You should keep up to date with guidance on latest travel and government restrictions.

This was updated on 23/07/2021 to:

All new and continuing international students

 To support our new and continuing international students, we will offer you:

• an enhanced arrival package of support for those who may need to self-isolate after travel. This includes access to food and essentials on arrival for those in University-owned accommodation and targeted support from our student services team.
• an extended Airport Meet and Greet service to welcome our international students arriving at Newcastle Airport between 6 and 19 September. Bookings for this service will open in early August.
• further support and guidance around testing and vaccination

Students unable to travel to Newcastle for the start of term will not be charged for University-managed accommodation until they arrive on campus. Rooms will be reserved until 25 October to allow for late arrival, after which time the allocation will be removed if arrival is not imminent. We are currently working with our nominated partners for confirmation of their plans.

Please continue to check this page and our FAQs which are updated regularly. You should keep up to date with guidance on latest travel and government restrictions.

This was updated on 06/08/2021 to:

Amber-list countries

Selected University-managed accommodation sites will be open from 6 September at no extra cost for international students arriving from amber-list countries. Further details about how to access this will be shared as soon as they are available. This means if you are required, you will be able to complete any period of self-isolation before the start of term.

This was updated on 12/08/2021 to:

 Red-list countries

The cost of quarantine for those traveling from red-list countries has increased from £1,750 to £2,285, as of 4am on Thursday 12th August. Newcastle University will cover the increased costs for students undertaking quarantine from this date. You're eligible if you're a:

• new international student travelling to Newcastle for the first time from a home address in a red-list country, for the start of the academic year in September
• continuing international student arriving in Newcastle from a home address in a red-list country for the start of the academic year in September, providing you have not travelled from Newcastle to return to your home country after 18 June

You must retain any information and receipts related to your quarantine booking. Further details about how you will be reimbursed will be shared as soon as they are available.

This does not include:

• anyone else travelling with you
• incoming non-degree students, including incoming exchange, apprenticeships, CPD

Please note that this policy is based on the red-list as it applies on 8 August, and is subject to further change if the UK government makes updates to travel policy and costs. 

This was updated on 13/08/2021 to:

Amber-list countries

Selected University-managed accommodation sites will be open from 6 September at no extra cost for all international students. This means if you are arriving from an amber-list country which requires quarantine, you can complete any period of self-isolation before the start of term in your own accommodation. Our Accommodation team will contact you with further information about your allocation and arrival details. Please make sure you fill in our Arrival Information to let us know when you will be arriving in Newcastle.

If you are unable to arrive early, we aim to support you so that you can study effectively until you have completed your self-isolation.

All new and continuing international students

To support our new and continuing international students we are also developing:

• an enhanced arrival package of support for those who may need to self-isolate after travel. This includes access to food and essentials on arrival for those in University-owned accommodation and targeted support from our student services team.
• an extended Airport Meet and Greet service to welcome our international students arriving at Newcastle Airport between 6 and 19 September. Bookings for this service will open in early August.
• further support and guidance around testing and vaccination.

Please continue to check this page and our FAQs which are updated regularly. You should keep up to date with guidance on latest travel and government restrictions.

This section was added on 26/08/2021:

Covid tests required for travel

If you will be travelling from or through a country on the UK Government’s amber or green lists, you will need to take PCR tests during your quarantine period.

You will need to book and pay for these tests before you travel and provide details on your Passenger Locator Form.

Our partner Black & Banton, can offer students arriving from amber and green list countries PCR tests at a discounted rate of £65 per test.

If you require these tests, please email Black & Banton at covidteam@blackandbanton.co.uk, with details of your arrival dates, the dates you require your tests, and your contact details.

This sentence was added on 27/08/2021:

Additionally, you may benefit from reading our latest blog on the measures we have in place to support our international students. 

This section was updated on 23/09/2021 to:

We are monitoring the situation around travel to the UK and will communicate regularly with offer holders and continuing students who may be impacted by restrictions.

We have the following support in place for international students travelling to Newcastle for the start of the 2021-22 academic year.

Please make sure you fill in our Arrival Information form to let us know when you will be arriving in Newcastle. 

Red-list countries

The cost of quarantine for those travelling from red-list countries increased from £1,750 to £2,285, as of 4am on Thursday 12th August. Newcastle University will cover the increased costs for students undertaking quarantine from this date. You're eligible if you're a:

• new international student travelling to Newcastle for the first time from a home address in a red-list country, for the start of the academic year in September
• continuing international student arriving in Newcastle from a home address in a red-list country for the start of the academic year in September, providing you have not travelled from Newcastle to return to your home country after 18 June

You must retain any information and receipts related to your quarantine booking. Further details about how you will be reimbursed will be shared as soon as they are available.

This does not include:

• anyone else travelling with you
• incoming non-degree students, including incoming exchange, apprenticeships, CPD

Please note that this policy is based on the red-list as it applies on 22 September, and is subject to further change if the UK government makes updates to travel policy and costs. 

Amber-list countries

If you have any queries regarding your University accommodation you can view details online or call our student helpline +44 (o) 191 208 3333.

Please note we are unable to facilitate the quarantine of family members who may be travelling with you. Accommodation is solely for the use of students studying at Newcastle University. If your family is travelling with you, they will need to source their own accommodation where they can complete the required isolation period.

All new and continuing international students

To support our new and continuing international students, we will offer you:

• an enhanced arrival package of support for those who may need to self-isolate after travel. This includes access to food and essentials on arrival for those in University-owned accommodation and targeted support from our student services team.
• step-by-step information you need for your travel to Newcastle. Please note that the Meet and Greet has now closed but you can find all the information you need here.
• further support and guidance around testing and vaccination.

Students unable to travel to Newcastle for the start of term will not be charged for University-managed accommodation until they arrive on campus. Rooms will be reserved until 25 October to allow for late arrival, after which time the allocation will be removed if arrival is not imminent. We are currently working with our nominated partners for confirmation of their plans.

Please continue to check this page, and our frequently asked questions which are updated regularly. You should keep up to date with guidance on latest travel and government restrictions. There is also information in our latest blog on the measures we have in place to support our international students. 

This changed on 08/10/2021 to:

Red-list countries

You must retain any information and receipts related to your quarantine booking. Further details about how you will be reimbursed are available here.

Please note that this policy is based on the red-list as it applies on Monday 11th October, and is subject to further change if the UK government makes updates to travel policy and costs.

For further information on travel from red-list countries, please check the latest UK government guidelines.

Guidance for travelling to England

The UK government guidelines for travelling to England will change from 4am BST on Monday 11th October. This includes significant changes to countries on the red list and important changes to vaccine recognition from different countries.

Please read the guidelines carefully. They include information for students who are fully vaccinated (as recognised by the UK government); not vaccinated; and fully vaccinated or not vaccinated from red list countries.

Please also read our blog which outlines the important steps to take before you travel and once you arrive in the UK.

All new and continuing international students

If you have any queries regarding your University accommodation, you can view details online or call our student helpline on +44 191 208 3333.

Please continue to check this page, and our frequently asked questions which are updated regularly. You should keep up to date with guidance on latest travel and government restrictions. 

This changed on 15/10/2021 to:

Red-list countries

You must retain any information and receipts related to your quarantine booking. Further details about how you will be reimbursed are available here. The deadline for applying for reimbursements is 30th November 2021. 

This changed on 03/11/2021 to:

We are monitoring the situation around travel to the UK and will communicate regularly with offer holders and continuing students who may be impacted by restrictions.

We have the following support in place for international students travelling to Newcastle for the start of the 2021-22 academic year.

Please make sure you fill in our Arrival Information form to let us know when you will be arriving in Newcastle. 

Red-list countries

The cost of quarantine for those travelling from red-list countries increased from £1,750 to £2,285, as of 4am on Thursday 12th August. Newcastle University will cover the increased costs for students undertaking quarantine from this date. You're eligible if you're a:

• new international student travelling to Newcastle for the first time from a home address in a red-list country, for the start of the academic year in September
• continuing international student arriving in Newcastle from a home address in a red-list country for the start of the academic year in September, providing you have not travelled from Newcastle to return to your home country after 18 June

You must retain any information and receipts related to your quarantine booking. Further details about how you will be reimbursed are available here. The deadline for applying for reimbursements is 30th November 2021. 

This does not include:

• anyone else travelling with you
• incoming non-degree students, including incoming exchange, apprenticeships, CPD

Please note that as of 4am on Monday 1 November there are currently no countries or territories on the red list for travel to England. This is subject to further change if the UK government makes updates to travel policy and costs.

For further information on travel from red-list countries, please check the latest UK government guidelines.

Guidance for travelling to England

The UK government guidelines for travelling to England changed from 4am BST on Monday 11th October. This includes significant changes to countries on the red list and important changes to vaccine recognition from different countries.

Please read the guidelines carefully. They include information for students who are fully vaccinated (as recognised by the UK government); not vaccinated; and fully vaccinated or not vaccinated from red list countries.

Please note that as of Monday 1 November there are currently no countries or territories on the red list for travel to England. This is subject to further change if the UK government makes updates to travel policy.

Also read our blog which outlines the important steps to take before you travel and once you arrive in the UK.

All new and continuing international students

To support our new and continuing international students, we will offer you:

• an enhanced arrival package of support for those who may need to self-isolate after travel. This includes access to food and essentials on arrival for those in University-owned accommodation and targeted support from our student services team.
• step-by-step information you need for your travel to Newcastle. Please note that the Meet and Greet has now closed but you can find all the information you need here.
• further support and guidance around testing and vaccination.

If you have any queries regarding your University accommodation, you can view details online or call our student helpline on +44 191 208 3333.

Please continue to check this page, and our frequently asked questions which are updated regularly. You should keep up to date with guidance on latest travel and government restrictions. 

This changed on 29/11/21 to:

Guidance for travelling to England

The UK government guidelines for travelling to England changed from 4am BST on Monday 11th October. This includes significant changes to countries on the red list and important changes to vaccine recognition from different countries.

Please read the guidelines carefully. They include information for students who are fully vaccinated (as recognised by the UK government); not vaccinated; and fully vaccinated or not vaccinated from red list countries.

Also read our blog which outlines the important steps to take before you travel and once you arrive in the UK.

This changed on 22/12/2021 to:

We are monitoring the situation around travel to the UK and will communicate regularly with offer holders and continuing students who may be impacted by restrictions.

We have the following support in place for international students travelling to Newcastle during the 2021-22 academic year.

Guidance for travelling to England

Please read the UK government guidelines carefully. They include information for students who are fully vaccinated (as recognised by the UK government); not vaccinated; and fully vaccinated or not vaccinated from red list countries.

Also read our blog which outlines the important steps to take before you travel and once you arrive in the UK.

All new and continuing international students arriving for the start of Semester 2

To support our new and continuing international students, we will offer you:

• support for those who may need to self-isolate after travel. This includes access to food and essentials on arrival for those in University-owned accommodation and targeted support from our Student Services team.
• step-by-step information you need for your travel to Newcastle. Please note that the Meet and Greet service has now closed but you can find all the information you need here.
• further support and guidance around testing and vaccination.

If you have any queries regarding your University accommodation, you can view details online or call our student helpline on +44 191 208 3333.  

Please continue to check this page, and our frequently asked questions (FAQs) which are updated regularly. You should keep up to date with guidance on latest travel and government restrictions.

This changed on 24/02/2022 to:

We are monitoring the situation around travel to the UK and will communicate regularly with offer holders and continuing students who may be impacted by restrictions.

Guidance for travelling to England

Please read the UK government guidelines carefully and also read our blog which outlines the important steps to take before you travel and once you arrive in the UK.

If you have any queries regarding your University accommodation, you can view details online or call our student helpline on +44 191 208 3333.  

Please continue to check this page and our frequently asked questions (FAQs) which are updated regularly. You should keep up to date with guidance on the latest travel and government restrictions.

This changed on 17/03/2022 to:

If you arrive in England from abroad after 4am on Friday 18th March, you do not need to: 

• take any Covid-19 tests - before you travel or after you arrive
• fill in a UK passenger locator from before you travel

This will apply whether you are vaccinated or not. Please continue to keep up to date with the latest travel guidance.

If you have any queries regarding your University accommodation, you can view details online or call our student helpline on +44 191 208 3333.  Please continue to check this page and our frequently asked questions (FAQs) which are updated regularly.

Currently, we are planning for semester-long and full-year overseas work placements or study exchanges to go ahead in 2021-2022.

If international work or study placements are affected by Covid-19 restrictions, we’ll work with partner institutions to do all we can to support you.

However, both mandatory and optional overseas placements will be subject to:

• country-by-country risk assessments and sign off
• the current situation within the UK and in host countries

Other types of optional placements

Other types of placements may not be available. We are looking at alternatives for all placement, field trips and international mobility activity if it cannot go ahead due to Covid-19 restrictions.

This changed on 13/07/2021 to:

 Currently, we are planning for semester-long and full-year overseas work placements or study exchanges to go ahead in 2021-2022.

If international work or study placements are affected by Covid-19 restrictions, we’ll work with partner institutions and placement hosts to do all we can to support you.

However, both mandatory and optional overseas placements will be subject to:

• country-by-country risk assessments and sign off
• the current situation within the UK and in host countries

Other types of optional placements

Other types of shorter placements may not be available. We are looking at alternatives for all placement, field trips and international mobility activity if it cannot go ahead due to Covid-19 restrictions.

This changed on 13/08/2021 to:

Other types of optional placements

The availability of other types of shorter placements may depend on the public health situation. If any can not go ahead due to Covid restrictions, we will look at alternatives for all placement, field trips and international mobility activity.

This changed on 22/12/2021 to:

Overseas work and study placements

Currently, we are planning for semester-long and full-year overseas work placements or study exchanges to go ahead in 2021-2022.

If international work or study placements are affected by Covid-19 restrictions, we’ll work with partner institutions and placement hosts to do all we can to support you.

However, both mandatory and optional overseas placements will be subject to:

• country-by-country risk assessments and sign off
• the current situation within the UK and in host countries

Anyone who is currently abroad and planning to travel over the Winter break should keep up to date with the latest travel advice and consider the impact that any short-term changes may have on their travel plans. 

The UK’s vaccine roll-out has been hugely successful. Now anybody aged 18 or over in the UK is eligible for the COVID-19 vaccination for free, regardless of their nationality or immigration status.

Nobody in England has to pay for the COVID-19 vaccination. It is easy to get the vaccination, too. Once a student registers for free with a GP surgery, they can book their jab. Even if they don’t register straight away, they can still ask for the vaccination through a local medical centre.

This was changed on 23/07/2021 to:

The UK’s vaccine roll-out has been hugely successful. Anybody aged 18 or over in the UK is eligible for the Covid-19 vaccination for free, regardless of their nationality or immigration status.

To help us to keep you safe, we strongly encourage you to get both vaccines prior to the start of the academic year, where it is possible for you to do so.

Nobody in England has to pay for the Covid-19 vaccination. It is easy to get the vaccination, too. Once you have registered for free with a GP surgery, you can book your jab. Even if you don’t register straight away, you can still ask for the vaccination through a local medical centre.

This was changed on 22/12/2021 to:

The UK’s vaccine roll-out has been hugely successful. Anybody aged 18 or over in the UK is eligible for the Covid-19 vaccination for free, regardless of their nationality or immigration status.

To help us to keep you safe, we strongly encourage you to get both vaccines and the booster vaccine, when eligible, prior to your arrival, where it is possible for you to do so.

This was changed on 24/02/2022 to:

The UK’s vaccine roll-out has been hugely successful. Anybody aged 12 or over in the UK is eligible for the Covid-19 vaccination for free, regardless of their nationality or immigration status.

To help us to keep you safe, we strongly encourage you to get both vaccines and the booster vaccine, when eligible, prior to your arrival, where it is possible for you to do so.

University-owned accommodation

We know students are worried about finance. Once you have your student accommodation you can be reassured that if there is another national lockdown that means you cannot return to your University-allocated room, we will make sure that we offer fair rebates. This is the case for all university-owned accommodation.

This changed on 30/07/2021 to:

You can now apply for your student accommodation. Don’t worry though. It isn’t on a first come first served basis, so you just need to make sure you apply by 31 July to be eligible for our New Student Guarantee.

If you’re making an application after 31 July, whilst not covered by the guarantee we will still process your application. We will be able to place most students, but rest assured if we are unable to help with our own accommodation, we will support you with advice and guidance to find alternative accommodation in the city.

This changed on 20/05/2021 to:

University-owned/allocated accommodation

We know students are worried about finance. Once you have your student accommodation you can be reassured that if there is another national lockdown that means you cannot return to your University-allocated room, we will make sure that we offer fair rebates. This is the case for all university-owned and partner accommodation.

To see the different types of accommodation we offer, refer to our website. 

This changed on 23/07/2021 to:

University-owned/allocated accommodation

We know students are worried about finance. Once you have your student accommodation you can be reassured that if there is another national lockdown that means you cannot return to your University-allocated room, we will make sure that we offer fair rebates (conditions apply). This is the case for all university-owned and partner accommodation.

Selected University-managed accommodation sites will be open from 6 September at no extra cost for international students arriving from amber-list countries. Further details about how to access this will be shared as soon as they are available. This means you will be able to complete any period of self-isolation before the start of term. If you are unable to arrive early, we aim to support you so that you can study effectively until you have completed your self-isolation.

Students unable to travel to Newcastle for the start of term will not be charged for University-managed accommodation until they arrive on campus. Rooms will be reserved until 25 October to allow for late arrival, after which time the allocation will be removed if arrival is not imminent. We are currently working with our nominated partners for confirmation of their plans.

To see the different types of accommodation we offer, refer to our website.

This changed on 05/08/2021 to:

University-owned/allocated accommodation

We know students are worried about finance. Once you have your student accommodation you can be reassured that if there is another national lockdown that means you cannot return to your University-allocated room, we will make sure that we offer fair rebates (conditions apply). This is the case for all university-owned and partner accommodation.

Selected University-managed accommodation sites will be open from 6 September at no extra cost for international students arriving from amber-list countries. Further details are available here. This means you will be able to complete any period of self-isolation before the start of term. If you are unable to arrive early, we aim to support you so that you can study effectively until you have completed your self-isolation.

Students unable to travel to Newcastle for the start of term will not be charged for University-managed accommodation until they arrive on campus. Rooms will be reserved until 25 October to allow for late arrival, after which time the allocation will be removed if arrival is not imminent. We are currently working with our nominated partners for confirmation of their plans.

To see the different types of accommodation we offer, refer to our website. Further details about the accommodation arrival pages are available here.

This changed on 13/08/2021 to:

You can find information about our accommodation and how to apply on our accommodation pages. If you are applying after 31 July and are not covered by our guarantee don’t worry. We will be able to place most students, but rest assured if we are unable to help with our own accommodation, we will support you with advice and guidance to find alternative accommodation in the city.

This changed on 23/09/2021 to:

You can find information about our accommodation and how to apply on our accommodation pages. If you are applying after 31 July and are not covered by our guarantee don’t worry. We will be able to place most students, but rest assured if we are unable to help with our own accommodation, we will support you with advice and guidance to find alternative accommodation in the city.

University-owned/allocated accommodation

We know students are worried about finance. Once you have your student accommodation you can be reassured that if there is another national lockdown that means you cannot return to your University-allocated room, we will make sure that we offer fair rebates (conditions apply). This is the case for all university-owned and partner accommodation.

If you have any queries regarding your University accommodation you can view details online or call our student helpline +44 (o) 191 208 3333.

This changed on 14/10/2021 to:

Students living in University accommodation who have been unable to travel to Newcastle for the start of term will not be charged rent until they arrive on campus. Rooms will be reserved until 25 October to allow for late arrival, after which time the allocation will be removed if arrival is not imminent. 

Our partners are offering flexibility around their own contract terms and conditions:

• Unite Students - please contact Wellington St Plaza directly to discuss this.
• Abodus Students – the same terms will apply as per University for arrivals up to 25 October.
• Downing Students – if you arrive later than your tenancy start date and by 25 October, you will be allowed an extension at the end of your contract for the delayed days at no additional cost.

This changed on 22/12/2021 to:

Please continue to check this page, and our frequently asked questions (FAQs) which are updated regularly. 

Student Services

Our Student Services are available now, online and in person. They enable you to get the best out of your studies even when COVID-19 restrictions apply.

On-campus facilities

As restrictions lift, we’ll open all our on-campus facilities as soon as it is safe to do so.

Find out more about our facilities.

This changed on 16/06/2021 to:

Student Services

Our Student Services are available now, online and in person. They enable you to get the best out of your studies even when COVID-19 restrictions apply.

In the event of a worsening public health situation in England, we will continue to deliver our student services in a way that aligns with government guidance, either via blended delivery, or entirely online. Where students have taken out sports membership and are unable to use our facilities, membership fees for students will be suspended until such time as students are able to return to campus.

On-campus facilities

As restrictions lift, we’ll open all our on-campus facilities as soon as it is safe to do so.

Find out more about our facilities.

This changed on 23/07/2021 to:

On-campus facilities

Most of our on-campus facilities including the Library, Student Health and Wellbeing, Careers Service and Sports Centre are open and operating and, subject to government restrictions, will be open in September. 

Find out more about our facilities.

This changed on 13/08/2021:

All our on-campus facilities including the Library, Student Health and Wellbeing, Careers Service and Sports Centre are open and operating and, subject to government restrictions, will be open in September. 

Find out more about our facilities.

This changed on 22/12/2021 to:

Student Services

Our Student Services are available now, online and in person. They enable you to get the best out of your studies even when Covid-19 restrictions apply.

In the event of a worsening public health situation in England, we will continue to deliver our student services in a way that aligns with government guidance, either via blended delivery, or entirely online. Where students have taken out sports membership and are unable to use our facilities, membership fees for students will be suspended until such time as students are able to return to campus.

On-campus facilities

All our on-campus facilities including the Library, Student Health and Wellbeing, Careers Service and Sports Centre are open and operating, subject to government restrictions. 

Find out more about our facilities.

Frequently asked questions

We have frequently asked questions (FAQs). These answer the questions our students have:

• about Covid-19
• how it affects them and their studies
• what the University is doing to keep them safe

Enquiry telephone line

If you have a Covid-19 related enquiry, you can also contact the Covid Enquiry Line on 0191 222 5101 (open 10am – 4pm, Monday to Friday).

Terms and conditions and student complaints

We will keep you informed of any changes as soon as we can. Key updates to this page will be linked to going forward.

We also have terms and conditions, which offer a:

• positive environment for learning and academic achievement
• clear complaints process

This means you can check you are happy with the terms ahead of applying or joining us, as part of your decision-making process. So, make sure you take a look at them too:

• Terms and conditions
• Student complaints

Changed on 06/09/2021 to:

If you have a Covid-19 related enquiry, you can also contact the Covid Enquiry Line on 0191 222 5101 (open 10am – 4pm Monday, Tuesday, Friday and 12 noon-6pm Wednesday, Thursday).

This was changed on 22/12/2021 to:

Frequently asked questions

Most Covid questions can be answered by our Frequently Asked Questions – please look here if you have any questions. 

Please be aware, however, that the FAQs will not be updated between 24 December 2021 – 3 January 2022 so you should also consult the UK government's webpages for the latest Covid updates, particularly in relation to international travel. 

Enquiry telephone line

If you have a Covid-19 related enquiry, you can also contact the student helpline on 0191 208 3333 (open 9.30am - 4.30pm Monday, Tuesday, Thursday, Friday and 10am – 4.30pm Wednesday). Please note that this line will not be open between 24 December 2021 – 3 January 2022.

Winter break support

Details of the support that is available during the closure period (24 December 2021 – 3 January 2022) can be found on our Winter Break Support webpages. 

Urgent help

If you are self-isolating and struggling to obtain food/shopping or have an urgent wellbeing need, please contact University Security on 0191 208 6817 (24 hours a day, 7 days a week). 

If your health deteriorates please contact the NHS Covid helpline on 119 and follow their advice.  

Emergency services

For emergencies on campus, you should call 999. If you are worried about your own safety or the safety of a fellow student you can call University Security on 0191 208 6817 (24 hours a day, 7 days a week). 

Student health and wellbeing

We have launched a new free student support network called TalkCampus. It’s a free-to-download app where you can talk with other students from around the world. 

Covid support team

If you would like to be contacted by the Covid Support Team, please email covidsupport@ncl.ac.uk and a member of the team will respond as soon as possible once the University reopens on Tuesday 4 January. 

Terms and conditions and student complaints

We will keep you informed of any changes as soon as we can. Key updates to this page will be linked to going forward.

We also have terms and conditions, which offer a:

• positive environment for learning and academic achievement
• clear complaints process

This means you can check you are happy with the terms ahead of applying or joining us, as part of your decision-making process. So, make sure you take a look at them too:

• Terms and conditions
• Student complaints

The following sections changed on 24/02/2022 to: 

Frequently asked questions

Most Covid questions can be answered by our Frequently Asked Questions – please look here if you have any questions

Covid support team

If you would like to be contacted by the Covid Support Team, please email covidsupport@ncl.ac.uk and a member of the team will respond as soon as possible.

This changes on 24/02/2022 to:

Frequently asked questions

Most Covid questions can be answered by our Frequently Asked Questions – please look here if you have any questions.

Enquiry telephone line

If you have a Covid-19 related enquiry, you can also contact the student helpline on 0191 208 3333 (open 9.30am - 4.30pm Monday, Tuesday, Thursday, Friday and 10am – 4.30pm Wednesday). 

Covid support team

If you would like to be contacted by the Covid Support Team, please email covidsupport@ncl.ac.uk and a member of the team will respond as soon as possible.

Student health and wellbeing

We have launched a new free student support network called TalkCampus. It’s a free-to-download app where you can talk with other students from around the world. 

Urgent help

If you have an urgent wellbeing need outside normal working hours, please contact University Security on 0191 208 6817 (24 hours a day, 7 days a week). 

If your health deteriorates please contact the NHS Covid helpline on 119 and follow their advice.  

Emergency services

For emergencies on campus, you should call 999. If you are worried about your own safety or the safety of a fellow student you can call University Security on 0191 208 6817 (24 hours a day, 7 days a week).

Terms and conditions and student complaints

We will keep you informed of any changes as soon as we can. Key updates to this page will be linked to going forward.

We also have terms and conditions, which offer a:

• positive environment for learning and academic achievement
• clear complaints process

This means you can check you are happy with the terms ahead of applying or joining us, as part of your decision-making process. So, make sure you take a look at them too:

• Terms and conditions
• Student complaints