Contact Us
Contact Details and Opening Hours
Contact Us
By telephone or electronically
Current students
Telephone: + 44 (0) 191 208 3333
or log in to the student gateway and complete the enquiries form.
Prospective students, staff or anyone else
Please complete the enquiries form.
By post
Student Health and Wellbeing Service
Newcastle University
Level 2, King's Gate
Newcastle upon Tyne
NE1 7RU
How to find us
The main Student Services entrance to level 2 of King's Gate is next to the Northern Stage and opposite the Students' Union Building. There is also an entrance on Level 1 from Barras Bridge, opposite The Grand.
If you require an accessible room please let us know. A reserved parking bay is available for disabled students upon request.
Opening Hours
Student Health and Wellbeing Services
Monday: 9am-5pm
Tuesday: 9am-5pm
Wednesday: 9am-5pm
Thursday: 9am-5pm
Friday: 9am-5pm
Counselling Service (term time)
Monday: 9am-9pm
Tuesday: 9am-9pm
Wednesday: 9am-9pm
Thursday: 9am-9pm
Friday: 9am-5pm
Counselling Service (outside term time)
Monday: 9am-5pm
Tuesday: 9am-5pm
Wednesday: 9am-5pm
Thursday: 9am-5pm
Friday: 9am-5pm
We are closed on weekends, all bank holidays and during the University Christmas closure period.
If you need help when we are closed see:
Emergency contacts
In the case of an emergency on campus you can telephone University Security on 0191 208 6817 (available 24hrs a day).
If you find yourself or someone else in immediate danger you should phone 999. The call is free and you can make it from any phone to contact the fire service, police, ambulance and the coastguard.