Student and Staff Wellbeing

Covid-19 Update - 19 March 2020

Covid-19 Update Message to students - 19 March 2020

Lucy Backhurst, Academic Registrar shares the latest updates with taught and research students.

Dear Taught and Research students,

Please find below today’s update:

Attendance Monitoring

Following the announcement made on Monday that the majority of lecture and seminar-based teaching will now be delivered remotely, students are advised that the requirements of the Student Attendance and Monitoring Policy are being suspended for the remainder of the academic year. There may be some exceptions to this e.g. where the programme of study has attendance requirements from a Professional Statutory and Regulatory Body (PSRB) but your school or academic unit will contact you with details of any local arrangements that are being put in place. If any of your teaching remains face-to-face you should record your attendance in the normal way unless instructed otherwise by your school or academic unit. If you have left Newcastle to return home, please submit an absence request form via the Student Self Service Portal (S3P) so that we have a record of where you are.

Whilst the arrangements for remote delivery of teaching are in place we encourage students to remain in regular contact with their school or academic unit.  You should be able to contact your academic tutor/module leader and/or supervisors electronically in the normal way.

The use of Personal Extenuating Circumstances Forms (PECs) (Taught Programmes)

If you believe that your study or ability to complete an assessment has been affected as a result of unforeseen and unavoidable personal extenuating circumstance, including COVID-19, you should complete the on-line PEC form accessible via your Student Self Service Portal (S3P).  Medical evidence will not be required due to high demand on medical services at present.  Please note that the request for extension or other adjustment to your assessment needs to be before the submission deadline.

Assessments and Examinations for Taught Programmes

Following a number of enquiries, I’d like to clarify that unless you are notified by your academic unit, you should expect to be assessed but no assessments/examinations will take place on campus.  The reality of the situation is that you will not be required to return to the campus for any teaching or assessment before the end of this current academic year.

We are working on alternative assessment formats and you will receive more information on this from your School in due course.

Student Access to IT Services

We have received a number of queries about student access to IT Services and we will provide further information in tomorrow’s message.

Counselling and Wellbeing support – updated contact details for Pastoral Support

In an update to the information provided yesterday, pastoral support should now be accessed via the following email address rather than telephone:

All other contact details for counselling and wellbeing support remain unchanged and are as follows:

If you need ongoing therapy please see:

If you need support from any of the specialist disability teams, the details are below:

You can also find advice and support on the Student Minds website.

Supporting our Community

Once again, can I remind you of the importance of following Public Health England’s advice on social distancing. By washing hands regularly, keeping our distance from each other, avoiding pubs, clubs and group settings, we will keep friends, family and our community safe. 

And finally, on a happier note, I thought I’d include a bit of feedback we had this morning from a resident of Jesmond:

This morning we were visited by two female students from Newcastle University who offered to help with shopping, prescription collection etc. as we are now in “lockdown”. Their lovely and thoughtful behaviour was very uplifting…May we ask you to convey our heartfelt thanks to the students involved, and their support team. They are a credit to themselves, their families and to the university.

Thank you to those two students, and the many others who are supporting our community.

Best wishes

Lucy Backhurst

Academic Registrar

Student and Academic Services