Student and Staff Wellbeing

Coronavirus Frequently Asked Questions

Coronavirus Frequently Asked Questions

We know that many of our community will be feeling anxious about the virus. We are in regular contact with Public Health England (PHE), and are following their advice, along with guidance from the NHS and the Foreign & Commonwealth Office (FCO).

The University’s Executive Board and an Emergency Management Team (EMT) chaired by Dr John Hogan, Registrar, have daily virtual meetings. You can expect to receive daily reports on discussions and decisions taken as well as any update on the rapidly evolving situation. These will be sent to students and staff from the Newcastle University internal communications account each day.

General

General Information

Updated on 30 March. We will continue to provide updates on this page, as and when we have them.

Access to campus buildings and facilities

Following the outbreak of COVID-19 coronavirus, King’s Gate is closed to students. We cannot facilitate any face-to-face contact with our Customer Advisers Team. Further information about making online enquiries is available here.

All University computing clusters are now closed. Students can access a range of software to support their studies from NUIT. We are working to put in place ways of making specialist software normally available on clusters available as quickly as possible. Guidance for staff on how to access IT can be found on our Remote and Home Working page.

All University Libraries (The Philip Robinson Library, Marjorie Robinson Library Rooms, Walton Library and the Law Library) are currently closed, but the Library will continue to support users in a number of ways. Regular updates regarding Library services will be published on the Library’s web pages and through the Library’s Twitter feed @nclroblib

Sports Services and facilities will be closed until further notice. 

In line with government advice, all catering units on campus are now closed. The catered provision at Castle Leazes will also stop from Monday 30 March. 

The Co-op store in the Students’ Union is open from 9.00am – 5.00pm to provide supplies for those who remain on campus.

SafeZone App

Due to the reduced number of students and staff on campus, if you are on the University campus, we would encourage you to download and ‘check in’ to the ‘SafeZone’ app. This is a free app that connects you directly to the University security team should you need help.

The app allows you to get urgent help if you or someone near you ever feels threatened, or you can call for First Aid. When you raise an alarm, the on-campus security team staff will be alerted to your situation and location so that they can co-ordinate the help you need quickly.

SafeZone only shares your location when you ask for help or check-in, it doesn’t track you at other times, so your privacy is respected. You can find out more about SafeZone’s features, and download the app at http://www.safezoneapp.com

Health and wellbeing - staff and student advice

I have an underlying health condition. What should I do?

Advice for staff: If you have an underlying health condition such as cardiovascular disease, chronic respiratory disease, diabetes or other immunosuppressive conditions, or live with someone and/or are a carer of someone with any of these conditions you should work from home, if that is possible. If this is not possible, then we would encourage you to remain at home until further notice. In both circumstances you need to speak directly with your line manager to let them know and to arrange any necessary cover.

If either yourself or your Manager want to speak to our Occupational Health Team then they can contact occhealth@newcastle.ac.uk. If you are feeling unwell and displaying the symptoms relating to COVID-19 then follow the guidance provided by the NHS.

Advice for students: We recognise that some students may have underlying health conditions, be vulnerable, or may wish or be required to return home. For these students, the University will allow an immediate two-week leave of absence period to cover the remainder of the term.

Go home if you can

The Government now advises students remaining at University in England to stay where are you are and do not attempt to travel. If you are studying abroad or on placements, we are encouraging you to make plans to go home if you are able to do so. If you are currently self-isolating you should follow Public Health England advice, or the equivalent advice for the country you are resident in, before leaving.

What should I do if I think I may have the virus?

Follow the advice provided on the Public Health England websiteOtherwise seek advice from the NHS site for latest information.

If you are told to self-isolate, notify the University by filling out a notification of self isolationIf you are a member of staff, please contact Occupational Health.

I am worried that I have been in contact with someone who has had a suspected or confirmed case of coronavirus at their place of work/school. What should I do?

Please visit the NHS.uk site for further advice. For advice on coronavirus or if you have been travelling and are concerned you may have coronavirus then use the 111 online coronavirus service to find out what to do next.

Should I wear a face mask?

It is debatable whether masks will be effective in this situation. There is also advice on gov.uk blog that indicates this is not necessary. However, it is a recognised custom for Asian communities to wear face masks to protect themselves and, in particular, others from the possibility of infection. It is very important that we recognise and respect this custom. We would encourage all members of our community to be inclusive and supportive of what is a personal choice.

I am a student and I am being threatened and abused. What should I do?

We take all allegations of abuse and harassment very seriously. Our Vice-Chancellor, Professor Chris Day, has previously written to staff and students about alarming reports on social media of racial incidents within the city aimed at our students. The city council and partners across the city are stepping up their response to this. Anyone who experiences any kind of discriminatory behaviour should report it to the Police. If you encounter harassment yourself or even witness it you can also report it by contacting casework@ncl.ac.uk.

Accommodation

Can I stay in my accommodation?

The Government now advises students remaining at University in England to stay where you are and do not attempt to travel. If you are living in student halls, or privately rented accommodation, you should remain there and stay indoors while current restrictions are in force.

If you had been planning to leave your University accommodation this weekend but are now not able to do so, we will do everything we can to support you - whether you need emergency financial assistance from our Student Financial Support Team or support from our Student Health and Wellbeing support services.  Please do not feel as if you are on your own. 

My flatmate is self-isolating what should I do?

Current guidance from Public Health England advises that you should also self-isolate. Please follow the link for the most up to date guidance.

I have returned home. Do I still need to pay for my accommodation?

For students living in University-owned accommodation, if you have followed University advice to return home, have emptied your room and returned your keys, you will be released from your contractual liability at the end of this academic term, 29 March. No further fees will be due.

If you haven’t already please can you complete either one of the following forms:

I need to stay longer, can I extend my contract?

If you are in university accommodation please contact us at: allocations-enquiries@ncl.ac.uk with further details.  If you are in managed partnership accommodation, please contact them directly.

If I leave my belongings in the room what will happen, will I continue to be charged?

If you have left University-owned accommodation but have not been able to empty the room of your belongings, you will not be charged for the final academic term.

If you have not already completed our online form advising us if you have left the accommodation or not, please do so and confirm that you have left your belongings. We will contact you at a later date when we have a better idea of when you may be able to return to collect.

Form if you are returning/have returned home and have left your belongings: https://forms.ncl.ac.uk/form.php?id=7851759

I have left the accommodation but need to come back to collect my belongings what should I do?

Government advice is to stay at home, and only to go outside for food, health reasons or for vital work. We are aiming to communicate with all students in university accommodation by email, advising them what to do in order to collect their belongings and further information will be provided in due course.

I’ve left some belongings in my room, can I hold onto my key?

Please complete the following webform, if you haven’t already, advising us that you have left your accommodation: https://forms.ncl.ac.uk/form.php?id=7851759

Following government advice, as soon as you are able to, please return your key to us in the post using recorded delivery.  Further instructions will be provided on when and how you can access your belongings in due course.

If I leave after 29 March, what will I be charged?

If you leave after 29 March we will release you from your contractual liability on the day you emptied your room and returned your keys.

What will happen to my Direct Debit?

Accommodation Services has made the decision to suspend future direct debit collections. Future collections for monthly payers due on 1 April or 7 May for termly payers, will not be collected. For further reassurance if you wish to cancel your direct debit instruction at your bank, you may do so however it is not necessary.

I have paid in full for my accommodation. Will I be refunded?

If you paid your accommodation fees in advance, you will receive a refund of the rent paid for the final academic term. As we are dealing with the implications of Coronavirus, we are not in a position to action refunds immediately. Please be assured that as things settle, we will have staff working to ensure all refunds are processed, but we would ask for your patience in this interim period.

I have paid for my rent termly. Will I receive a refund for my over payment?

Any student who has paid on a termly basis will only be charged up until 29 March.  We will refund your overpayment.  As we are dealing with the implications of Coronavirus, we are not in a position to action refunds immediately.  Please be assured that as things settle, we will have staff working to ensure all refunds are processed, but we would ask for your patience in this interim period.

I am a Postgraduate student with 4 terms, will I also be released as of 29 March if I’ve left the room, with/without belongings?

Yes, all students in university-owned accommodation who have left the accommodation will be released from their contract from 29 March.

I am leaving the accommodation but I may wish to return at a later date, what should I do?

We recommend that you clear your room and take your belongings with you. If you do require accommodation at a later date, we will look to offer you accommodation where we have availability. Please contact allocations-enquiries@ncl.ac.uk

I forgot to return my key, what should I do?

In line with current government advice, we do not expect you to return your keys at this time.  We would like to ask that when the current sanction is lifted that you do return your key back to your accommodation site reception in a padded envelope using Recorded Delivery.

To find the postal address of your accommodation, please visit the accommodation web pages and navigate to your site using the left-side menu, then clicking on the "reception" tab.

I’m staying in my accommodation, which facilities/services are available?

Students remaining on site are required to remain in their flat/room and follow social distancing guidelines set out by the government. In line with this advice, all residence common rooms and study spaces will be closed. You can still access laundry facilities unless you are self-isolating (in which case self-isolation guidelines apply).

If you’re staying in Castle Leazes, please note that the dining hall will be closing on Friday 27 March. However, you can purchase food and other essential items from the Co-Op located in the Students’ Union.
You should continue to dispose of your waste as usual, unless you are self-isolating (in which case, self-isolation guidelines apply).

I'm still in my accommodation and I lost my keys/locked myself out/my key doesn't work. What do I do?

As per the government guidelines on social distancing, you should only leave your room/flat if necessary (and follow specific advice if you are self-isolating). If you need to leave your room/flat, please ensure that you take your key with you. If you happen to lose your key or are unable to return to your room, please call your reception within the current operating times (the number and times can be found on your residence page under the "reception" tab); if this happens outside of opening hours, please call the Security Team on 0191 208 6817. St Mary's residents should call the Security Team at all times.

I am expecting mail/a parcel. Can you redirect it?

Currently our receptions are not accepting any parcels on behalf of residents. If we have already received a parcel for you, we will hold onto it for now and then attempt to return it to the courier if you haven’t been able to collect it. Any mail will be returned to royal mail at a later date. We recommend that you set up a postal redirect to ensure nothing else comes to your university address. If any urgent mail i.e. from the NHS is delivered for your attention we will forward it to your home address as soon as we can, however, due to a limited number of staff on our sites this may not be done in a timely manner.

I’m returning to the UK, and require accommodation can the university help?

Wherever possible the university has suggested that students return to their UK home address. Where this is not an option we will do what we can to help.

Please contact us at allocations-enquiries@ncl.ac.uk with all relevant details including when you need accommodation from.

I’m self-isolating. Can you help me?

Where possible, please ask a friend/flat mate to bring you supplies, plan in advance and arrange supermarket deliveries. If you don’t have any support, please contact us and we will facilitate getting supplies to you.

I live in a Managed Partnership, will they release me from my contract?

We are liaising with partners to ascertain what process they will follow in light of the University’s decision and, when we know more, you will be contacted with further information. Again, it is important that we know if you are returning home or staying in residence and we would ask that if you haven’t already advised us of your intentions, please complete the relevant forms hyperlink.

Students living in Partnership accommodation

For students who do not plan to stay in their Unite or Liberty Living home for their third university term (after Easter), you will not have to pay outstanding rental payments.

Downing students are closely following government guidelines around accommodation.  At this point, they have no plans to cancel any contracts or process refunds for students who have chosen to depart early. They are continuing to provide all students with access to safe, secure managed accommodation and currently have a very high level of occupation.

Portland Green Student Village remains open and functioning as normal.  As they remain open and, at this current time, are able to provide all services to residents, tenancy agreements remain valid and active, and as such they will be collecting rent as normal. Should there be cases with exceptional circumstances, they will consider them under normal cancellation policy and booking terms and conditions.

The University will continue to work closely with our partners to encourage them to consider following our stance on releasing students from their contractual liability. We will update you again on this when we have more information to share.

Again, it is important that we know if you are returning home or staying in residence and we would ask that if you haven’t already advised us of your intentions, please complete the relevant forms.

Private accommodation

If you are living in private accommodation in Newcastle, we advise you to monitor Government guidance about the support that is available to protect you. You may also want to speak to your landlord and, if you are at risk of eviction or in hardship, contact our financial support team via their webpage.

Travel

The Government has updated their foreign travel advice, as countries respond to the COVID-19 pandemic, including travel and border restrictions.  The Foreign and Commonwealth Office is advising British nationals against all but essential international travel. Any country or area may restrict travel without notice.

In view of this change in guidance, we would encourage those of you to whom this is relevant who wish to travel home, to urgently look at travel options to get home before airlines start cancelling flights. The latest travel advice can be found at https://www.gov.uk/foreign-travel-advice.

What should I do if I have recently travelled to a country or area affected by coronavirus?

The situation is changing rapidly, so please check FCO advice if you have any concerns about your recent travel.

Staff information

Please visit NUConnect for further information (internal link).

Undergraduate and Masters

Access to essential services and facilities

Is the University open?

Following the outbreak of COVID-19 coronavirus, King’s Gate is closed to students. We cannot facilitate any face-to-face contact with our Customer Advisers Team. Further information about making online enquiries is available here.

Due to the reduced number of students and staff on campus, if you are on the University campus, we would encourage you to download and ‘check in’ to the ‘SafeZone’ app. This is a free app that connects you directly to the University security team should you need help.

The app allows you to get urgent help if you or someone near you ever feels threatened, or you can call for First Aid. When you raise an alarm, the on-campus security team staff will be alerted to your situation and location so that they can co-ordinate the help you need quickly.

SafeZone only shares your location when you ask for help or check-in, it doesn’t track you at other times, so your privacy is respected. You can find out more about SafeZone’s features, and download the app at http://www.safezoneapp.com

Can I go to the Students’ Union?

NUSU services and activities are now only available online or by telephone. The building is closed, with the exception of the Co-op, which remains open from 9.00am to 5.00pm to provide supplies for those who remain on campus.
 
Your Sabbatical Officers have created a Facebook Community group called ‘Newcastle University: Covid-19 Community.’ This is a platform for all Newcastle students to use, to share thoughts/ideas whilst we all face remote learning and social distancing. Join to keep in the loop with up-to-date news, share positive ideas and to keep in touch with your peers. 

What happens if I need to use the Library?

All University Libraries (The Philip Robinson Library, Marjorie Robinson Library Rooms, Walton Library and the Law Library) are currently closed, but the Library will continue to support users in a number of ways. Regular updates regarding Library services will be published on the Library’s web pages and through the Library’s Twitter feed @nclroblib

Can I use the Sports Centre?

Sports Services and facilities will be closed until further notice.

How can I access health and wellbeing support?

All Student Health and Wellbeing support services remain available and are now being delivered remotely using telephone or video call. For pastoral support, please contact: pastoral.support@ncl.ac.uk

If you need ongoing therapy, please see: https://studenthealthandwellbeing.ncl.ac.uk/home.html

If you need support from any of the specialist disability teams, you can contact them via the email addresses below:

You can also find advice and support on the Student Minds website.

I am worried about money. Can the University help?

Any student who is experiencing financial difficulties can apply to the Student Financial Support Fund (UK students) or the Financial Assistance Fund (international and EU students).  To support social distancing measures, the team have suspended face-to-face appointments, so completed application forms and supporting documentation must be submitted by email to student.fin-supp@ncl.ac.uk. The team will make every effort to process your application as quickly as possible. 

Are any of the cafés on campus open?

In line with government advice, all catering units on campus are now closed. The catered provision at Castle Leazes will also stop from Monday 30 March.

Where can I shop for food on campus?

The Co-op store in the Students’ Union is open from 9.00am – 5.00pm to provide supplies for those who remain on campus.

Can I go to the University Prayer Space?

In light of the current guidance on COVID-19, and working closely with our Islamic Society, the Prayer Space will be closed until further notice.

Assessments

Assessment

Will I still have assessments to complete for my modules?

All students will have assessments in the third term (Semester 2) of this academic year. The type and format of course or module assessment may need to change, due to the situation and need to avoid face-to-face assessment. You will be informed about all relevant changes to your assessments by your academic school.

Will I still have exams?

There will be no face-to-face invigilated exams for the remainder of the 2019-20 academic year. Staff are working to put in place alternative forms of assessment and these will be communicated to students as soon as is possible. In the meanwhile you should continue to focus on your learning, and engaging with the remote teaching and other resources in your modules. You should ensure you are regularly checking your university email and accessing the teaching materials and information on the Virtual Learning Environment (VLE).

What will be the impact on assessments that normally involve face-to-face elements – for example presentations, practicals, labs, fieldwork and group work? 

As for other forms of assessment, there will be alternatives put in place that take into account the current circumstances. These types of assessments with face-to-face elements will not be able to happen as planned, but the alternative assessments will test the same knowledge and learning.

Staff are working to put in place these alternative forms of assessment and these will be communicated to students as soon as is possible. In the meanwhile you should continue to focus on your learning, and engaging with the remote teaching and other resources in your modules. You should ensure you are regularly checking your university email and accessing the teaching materials and information on the Virtual Learning Environment (VLE).

What will happen with my project/dissertation which needs primary research/field work/lab work etc. which cannot now be completed?

The University understands that some students’ projects and dissertations were planned to require in-person research and data collection that is not possible in this period of remote learning. The impact of this will be different for students depending on the stage of study, level of study, discipline and point of progress through the project. As such there will be different ways of addressing this issue, and it will depend on the specific project.

Students whose ability to complete the planned projects is affected by the current emergency situation should contact their project supervisors in the first instance. If your project/dissertation supervisor is unavailable please get in touch with your Degree Programme Director for guidance.

We have heard that some Universities are not requiring first year undergraduates to complete any further assessment. Why is Newcastle continuing with assessment for these students?

There are a wide range of different approaches being taken by universities across the UK, with many continuing with assessment for all stages. Each university, like our own, is taking difficult decisions, which reflect their particular circumstances and priorities. For Newcastle University a priority is your learning, and assessment and feedback is an important part of this.

Although the first year of undergraduate programmes do not usually count towards the final classification of your degree, it plays a crucial role in helping to prepare you to succeed in Stage 2 and subsequent years.

What is a take-home exam?

A take-home exam is an alternative form of assessment in which you are given the question/s and information about the assessment (including word length) at the beginning of a 24 hour period, and you need to submit before the end of the 24 hours.

Questions will be released through the Virtual Learning Environment (VLE) and you will submit your work through the VLE when it is complete.

You are not expected to, and it is not advisable to, work on the assessment constantly for the 24-hour period. 24 hours provides more than sufficient time to complete the assessments that are set; the assessment itself will be designed to be worked on for a much shorter period in line with the length of a standard exam sitting.

Could I have two or more take-home examinations in a single 24 hour period? 

We work to ensure that this does not happen as far as possible but some overlap may not be avoidable. We will be informing students of the timing of the release of the assessment and deadline for submission in due course.  Please continue to access your Newcastle email account.

If you have overlapping take-home assessments remember you are not expected to, and it is not advisable to, work on the assessment constantly for the 24-hour period. 24 hours provides more than sufficient time to complete the assessments that are set; the assessment itself will be designed to be worked on for a much shorter period in line with the length of a standard exam sitting. 

We have heard some other universities are using 48 hours for take-home exams. Why is Newcastle only giving me a day? 

The 24 hour window is to give all students time to complete the assessment effectively – the assessment itself is designed to be worked on for a much shorter period in line with the length of a standard exam sitting. You are not expected to, and it is not advisable to, work on the assessment constantly for the 24-hour period. 24 hours provides more than sufficient time to complete the assessments that are set at Newcastle University in this situation.

A 24 hour period allows all students, regardless of the time-zone in which they are completing the assessments, to have sufficient day-time hours to complete the work and submit it before the deadline.

If students were to be given a longer period, for example 48 hours, this would make it more difficult to avoid overlap with other assessments. 

Submission and feedback

I need to adjust to online learning, will my deadlines for assessment be changed to reflect this?

This has been a period of change for everybody at the University and we acknowledge that this will have required adjusting to new patterns and forms of learning.

As part of the adjustments, staff are looking at where it is possible to reduce the amount of assessment, whilst still ensuring that you can meet the learning outcomes for your modules and programmes.

Extending deadlines aren’t always the right answer to a difficult situation, as there is a need to consider where you are in the module, the overall workload across your programme and its distribution and changing these may have a negative overall impact.

In consultation with Faculty Deans, Academic Schools may make adjustments to the deadlines for assessed work, as part of the broader changes to teaching, learning and assessment in this situation. Any changes to assessment, including to deadlines, will be communicated to you. You should ensure you are regularly checking your university email and information on the virtual learning environment (VLE).

Schools will have looked at this and adjusted assessments at the level of the module. If your individual circumstances mean you need to request an adjustment over and above this, you can submit a Personal Extenuating Circumstances form (PEC) through S3P.(PEC) form with details of your circumstances and the impact this has had.

Have the timescales for me receiving feedback been changed?

In some situations there has been a slight increase in the turnaround time for feedback on assessment work. This has not been a blanket approach, and has only been put in where appropriate.  Where there have been changes, these will be communicated to you by your school.

PEC and student support

How should I inform the University of the difficulties I have experienced studying remotely due to the impact of the Covid-19 situation?

If you believe that your studies, research or ability to complete assessments, has been significantly adversely affected by the Covid-19 emergency situation you should advise your academic unit of this by completing the Covid-19 Impact Form.  This will be an online form, which we are currently putting in place.  We will publish this as soon as it is available, and inform students when we have done this.

If you need to request an individual adjustment to your assessments due to personal circumstances arising from the Covid-19 emergency, submit the online Personal Extenuating Circumstances form or Mitigating Circumstances Form (MPhil and Doctoral students) in the usual way.

I have a Student Support Plan in place. Will this be affected by the Covid-19 situation?

The University continues to do all it can to support students with disabilities. The ability to put your Student Support Plan arrangements in place may be affected by the current situation. Please contact your Disability Adviser directly if you have concerns about this, as soon as possible.  They will advise and support you appropriately.​ 

I am expecting and/or I need an exam adjustment as the result of a disability. What should I do?

The University continues to do all it can to support students with disabilities. Contact your Disability Adviser if you already have exam adjustments agreed and have questions about whether they will still be necessary/still be in place. If you have recently submitted evidence of a disability, please contact Disability Team for further advice via email: disabilityadvisor@newcastle.ac.uk

Resources and support

What will happen for students who have less/no means of accessing the necessary hardware/ IT equipment generally?

The University knows that this is a really important issue and we are working to address these issues as quickly as possible. We will be updating the answer to this question as we have further updates to provide, please check back regularly for more information.

What software is available for students when accessing their learning remotely from their own homes?

There is a range of software that you can access as students to support your studies, including full access to the Microsoft Office 365 suite of tools (which all students can download for free). Details of this and other software available to you can be found on the NUIT pages. There is additional software that we know students will need access to, including specialist software normally available on clusters. This is a really important issue and we are working to put in place ways of making this available as quickly as possible.

Graduation

Do you have to physically attend a graduation ceremony to graduate? 

No, you do not need to attend a congregation ceremony to be awarded your qualification and graduate.  The qualification from the University is awarded when the agreed by the Board of Examiners, there is no need to physically attended a graduation ceremony.

Hard copies of Degree parchments will be posted out whilst secure and verified electronic degree parchments and HEARs will be issued via the Digitary CORE portal. Further information and instructions will be issued in due course.

Refunds on tuition fees

Can I have a refund on my tuition fees?

While we are sympathetic to the request, in line with Government guidance to universities, we remain open and operating and doing everything we can to transition our teaching and learning to remote delivery, so that students can continue to work towards their learning outcomes.

We recognise that this is not the same experience as face-to-face delivery, but we are keen to adapt to this new situation. In order to do this and continue delivery and support such as virtual learning environments, remote counselling, e-library etc we need the supporting infrastructure that your fees pay for. A full breakdown of how we spend your fee is shown in this pie chart

Careers support and student employment on campus

How can I get advice from the Careers Service?

Students can access information, advice and guidance through MyCareer about careers, CVs, applications, Start-Up and any other queries relating to your next steps. The team are on hand (virtually) to help with any of your questions and we can arrange for an advisor to have an online meeting with you if you would like to chat to someone.

We have lots of great online resources, available through our website including practice psychometric testing, online interview simulator and top tips on CVs, applications, career planning and job searching. 

What should I do if I am a student on a work placement?

If your placement year is cancelled please contact your placement organiser. If you are on a placement, your placement provider may be advising staff to work from home where possible. If you are currently on a placement, but you wish to go home, you should notify your placement provider of the change of guidance from the University and discuss this in line with your contractual agreements.

In some instances, your placement provider may support you to continue your placement remotely, if this is feasible, but if you cannot complete your placement hours, we will be putting measures in place to waive hours required for your placement module (as and when necessary) from 17 March 2020 until the end of the academic year. We are currently working on the assessment format for the modules and your module tutor will be in touch with more information.

What should I do if my placement year is cancelled, or at risk of ending early?

One year work placements are organised either by the Careers Service or by your own School. If you are not sure, use this link to identify who best to contact www.ncl.ac.uk/careers/workexperience/placements. If in doubt, email cs.placementyear@ncl.ac.uk and we will help make sure you get to the right person.

I was due to be working on campus through the Student Employment on Campus scheme. What should I do?

Students should contact their recruiting manager for guidance about local arrangements for any planned work. Payment for work you do should be claimed through the My Working Hours app and will be paid as normal. Information about approval deadlines and payment dates are available on the Working on Campus website. Information for students concerned about their financial situation can be found on the Financial Support webpage.

Travel and visas

My VISA expires between 31st January and 31st May 2020, what shall I do?

If your visa expires between these dates and you cannot leave the UK because of travel restrictions or self-isolation related to COVID-19, your visa will be extended to 31st May 2020.

Please note that this is not automatic. You must contact the Coronavirus Immigration Team (CIT) with the following details:

  • Your full name
  • Your date of birth
  • Your nationality
  • Your previous visa reference number
  • The reason why you cannot go back to your home country (eg the border is closed).

UKVI will let you know when your request is received, and when your visa has been extended.

If you are still a registered student at Newcastle University, please let us know that your visa has been extended by sending your confirmation to compliance@ncl.ac.uk

I’m worried about my tier-4 visa if I self-isolate or go back to an affected country. Who can I ask?

The latest information for students studying at Newcastle University on a Tier 4 visa can be found on the UKVI website.

We would also encourage you to review the information on the University’s Visa Team webpages Visa Team pages and contact the Visa Team if you have any specific queries at visa@ncl.ac.uk.

If you have any concerns about your visa, please contact the International team at visa@ncl.ac.uk.

The Visa Support Team in Newcastle University London at visa.nul@ncl.ac.uk

I need to return to my home country to switch my immigration category (for example, from Short Term Study or Visitor Visa to Tier 4).

Under normal circumstances, you would need to return to your home country to switch between some immigration categories (for example, from Short Term Study or Visitor Visa to Tier 4).

UKVI recognise that this may not currently be possible. You can now make an application for a 'long term' visa in the UK, providing that you have made that application on or before 31st May 2020.  You must still meet the requirements of the visa you are applying for. Fees will still be applicable.

If you would like advice on how to make a Tier 4 application in the UK, please contact:

More information 

If you’re self-isolating, you may find some ideas on how to pass the time:  https://www.truestudent.com/blog/a-student-survival-guide-self-isolation

If you have any further questions that are not addressed by our FAQs, please get in touch at: Covid19enquiries@ncl.ac.uk

PGRs

Postgraduate Research Students

Study and research

How can I work remotely?

Due to the current situation, you will need to prepare for the University operating differently.  The following steps should help you to work remotely.

  1. Ensure that you have a remote line of contact with your supervisor(s) and keep in regular contact, recording your activities as normal as far as possible, using remote link-ups where feasible.
  2. If you are able to work remotely, you should ensure that your electronic documents and data are available remotely via a secure system, such as OneDrive or Microsoft 365. You must continue to adhere to all GDPR/Data Protection requirements as you normally would if you are taking documents or data off campus and ensure that you comply with these, and in particular if you are using different or personal devices.
  3. Ensure that you keep your ePortfolio records up to date particularly in relation to your progress.  Record in your meeting notes with supervisors any difficulties you are having as a result of the restrictions from the Coronavirus.

There is a range of software that you can access as students to support your studies, including full access to the Microsoft Office 365 suite of tools (which all students can download for free). Details of this and other software available to you can be found on the NUIT pages. There is additional software that we know students will need access to, including specialist software normally available on clusters. This is a really important issue and we are working to put in place ways of making this available as quickly as possible.

How will the disruption to my studies be taken into account?

Please be assured that any disruption to your studies will be reviewed in terms of how we might best support you.  We are aware that due to the circumstances, you may find yourself working in a different and/or challenging environment, e.g. working remotely, dealing with more daily caring responsibilities, etc. and that this might have an impact on your studies. Impact can be dealt with either through an interruption to your studies or an extension to your thesis submission deadline. Your Supervisor and/or Graduate School will be able to provide further information on the most appropriate course of action depending on your individual circumstances.

What happens if I am undertaking laboratory work in the University?

The University will provide direction to Academic Units in relation to laboratory work, however, given the circumstances it is likely laboratory work may need to be interrupted for a period of time, and so we would suggest the following:

  • If you are running any experiments, you should have a run-down plan ready to implement at very short notice should there be a prolonged closure.  You should also ensure your experimental areas are safe and secure at the end of each day.
  • If you have concerns regarding primary data collection, for example from patients, then please discuss the individual details with your supervisor or Institute PGRSC/School PGR Director. It may be that, for the time being, data collection will need to be put on hold and you may need to focus on other areas of your studies or take a short interruption. Detailed guidance in this regard  is provided below
  • If, as part of your research, you plan to travel inside or outside of the UK, please see Overseas-Based Primary Research and UK-Based Primary Research sections below.

The University’s has also produced guidance for research staff on its approach to research during this unprecedented situation, which you may find useful and is available at: https://newcastle.sharepoint.com/hub/rsd/Pages/COVID19ResearchFAQs.aspx (internal link).

What happens if I require access to the library?

All University Libraries (The Philip Robinson Library, Marjorie Robinson Library Rooms, Walton Library and the Law Library) are currently closed, but the Library will continue to support users in a number of ways. Regular updates regarding Library services will be published on the Library’s web pages and through the Library’s Twitter feed @nclroblib

How will overseas-based primary research be affected?

As countries respond to the COVID-19 pandemic, including travel and border restrictions, the Foreign and Commonwealth Office is now advising British nationals against all but essential international travel. Any country or area may restrict travel without notice. This means that all overseas travel for primary research purposes (e.g. fieldwork, data collection, external laboratory visits), as well as international conferences attendance is now cancelled.

If you have an overseas fieldwork component and are unable to carry this out, or have been unable to fully complete a period of overseas fieldwork, you should work with your supervisors to identify  possible alternative plans for study for a four-month period (until mid-July 2020) of travel restriction in the first instance.

However, it may also be useful to consider the impact of a longer-term period of travel restriction (up to the end of the academic year) and how this will affect your project plans.

How will UK-based primary research be affected?

We understand that you will be concerned about the impact that the COVID-19 situation will have on your ability to complete your research. Therefore, we have developed guidance for students who are doing or wish to do primary data collection in the UK to support you at this time.‌

What about ethics approval?

Chairs of Faculty Research Ethics Committee have advised that where REC approval has been given previously, you should (following discussion with your supervisor) use your judgement and discretion in implementing changes to the mode of data collection.  You can use a minor amendment form (which can be approved by chair’s action) to let the committee know what changes they are making.  Please contact your Faculty Ethics Committee for a copy of the form and submission.

What happens if I am due to undertake a placement/internship?

If you are due to undertake a placement that is an integral part of your programme and where you are unable to take this up due to the current restrictions, you should discuss your options with your supervisor and funding body, if relevant.

Will I still be able to meet with my supervisor?

The University has indicated that it is restricting face to face contact which means that meetings with your supervisor will have to be by remote contact.  You should contact your supervisor to discuss methods of meeting with them at a distance, e.g. by telephone or using video conference software.  Please ensure that you continue to record these at a distance meetings in your PGR ePortfolio.  If you experience any difficulties, please contact your Graduate School.

What is happening with the training workshops for PGR students?

All three Faculties are moving to online delivery and currently working on plans on how to achieve this.  There may be some disruption while these arrangements are being put into place. In the meantime, it is helpful to note that many of the sessions and materials can already be accessed online:

Contact details for specific queries are as follows:

We understand that the disruption may cause issues for students where a certain number of training credits are required for Annual Progress Review (APR).  Please be assured that the Faculties are aware of this issue and it will be considered as part of the APR review.  We would encourage you to provide details of any impact through the extenuating circumstances section of your APR form.

I have a question about my research. How do I contact my Graduate School?

Questions about your research should be discussed first with your Supervisors and/or your PGRSC/School PGR Director and the Graduate School teams:

Students in FMS, should email:

FMS Graduate School - medpg-enquiries@newcastle.ac.uk

Students in HaSS and SAgE should email:

HaSS and SAgE Graduate School - gradschool@ncl.ac.uk

Assessment

Will my Annual Progress Review be affected?

It is likely that upcoming reviews may be disrupted and that deadlines may need to be changed and progress meetings may need to take place remotely. You will be provided with information as it becomes available.

What will happen with my research project which needs primary research/field work/lab work etc. which cannot now be completed?

The University understands that you will be concerned about the impact that the COVID-19 situation will have on your ability to complete your research.  We know that some of your research projects require in-person research and data collection, UK and/or overseas fieldwork/facilities and placements that are now not possible in this period of remote learning. The impact of this will be different for you depending on your stage of study, discipline and point of progress through the project. As such there will be different ways of addressing these issues and the University is considering all possible options to deal with the many different scenarios that we know our students will be experiencing. You will be provided with further information as it becomes available.

My thesis submission deadline is approaching, will I still have to submit by thesis by my latest submission deadline?

The University is prioritising support for those research students who are reaching the end of their studies (e.g. their thesis submission deadline). 

If your submission deadline is within the next three months (between the 23rd March 2020 and 30th June 2020, the University understands that your ability to complete your thesis by your required deadline may be affected. This may be due to a variety of factors such as IT equipment availability, lack of access to resources and/or personal issues – including caring responsibilities.

In order to mitigate against these factors, the University is supportive of PGR students extending their submission date by 3 months, should you need this as a result of the current circumstances. Any extension approved due to COVID-19 disruption will be fee free.  If you are in this situation, you do not need to take any action at present, as your Graduate School are collating details of the relevant students and will make be making contact with you (normally using your University email address, unless you have already provided us with additional, alternative contact details).

Will my viva go ahead?

The University has indicated that there will be no face-to-face assessments for the remainder of the academic year, and this will obviously have an impact if you have a viva scheduled between now and the end of the academic year.  The assumption is that all vivas will be carried out remotely, and we are doing everything we can to ensure these will happen as planned.

To facilitate remote vivas, the Deans of Postgraduate Study have approved a blanket concession for MPhil and PhD vivas to take place via video link, subject to confirmation that the viva is conducted via a professional Zoom link.

Your Graduate School will be providing guidance directly to your academic unit/supervisors about how vivas by video link can be supported and are currently identifying students who have a viva scheduled in the next three months and advising the relevant Supervisors. If you are a student in FMS and required to undertake a pre-viva presentation, this is likely to be done via video link to just the Examiners.

We are aware that if you are a creative practice student, you may have different arrangements for your examination which may include elements in addition to a viva, e.g. a performance, installation, etc.  If you are concerned about the arrangements for an upcoming examination in the next three months, we suggest you contact your Supervisor and/or Graduate School to discuss this and determine the options available to you.

If you have any questions about the above, please contact your Graduate School, their contact details are available at: https://www.ncl.ac.uk/doctoral-college/contacts/

Will I still be required to submit a hard-bound thesis, along with an e-copy before my pass list is produced?

The University has agreed to temporarily remove the hard-bound requirement for students who are submitting the final version of their thesis following a successful award outcome. This means that you will only be required to submit an e-copy of your thesis (along with a Thesis Deposit Form) to your Graduate School, for your pass list to be produced.

Do you have to physically attend a congregation ceremony to graduate?  

No, you do not need to attend a congregation ceremony to be awarded your qualification and graduate.  The qualification from the University is awarded when your Pass List is produced, following approval of the award recommendation from your Examiners by the Dean of Postgraduate Studies.

Hard copies of Degree parchments will be posted out whilst secure and verified electronic degree parchments will be issued via the Digitary CORE portal. Further information and instructions will be issued in due course.

Travel advice and visas

My VISA expires between 31st January and 31st May 2020, what shall I do?

If your visa expires between these dates and you cannot leave the UK because of travel restrictions or self-isolation related to COVID-19, your visa will be extended to 31st May 2020.

Please note that this is not automatic. You must contact the Coronavirus Immigration Team (CIT) with the following details:

  • Your full name
  • Your date of birth
  • Your nationality
  • Your previous visa reference number
  • The reason why you cannot go back to your home country (eg the border is closed).

UKVI will let you know when your request is received, and when your visa has been extended.

If you are still a registered student at Newcastle University, please let us know that your visa has been extended by sending your confirmation to compliance@ncl.ac.uk

I am a Tier 4 visa student – where can I find further information?

The latest information for students studying at Newcastle University on a Tier 4 visa can be found on the UKVI website.

We would also encourage you to review the information on the University’s Visa Team webpages Visa Team pages and contact the Visa Team if you have any specific queries visa@ncl.ac.uk

I’d like to travel at Easter – what should I do?

The Foreign and Commonwealth Office is now advising British nationals against all but essential international travel. Any country or area may restrict travel without notice.

If you live in the UK and are currently travelling abroad, the Foreign and Commonwealth Office recommends you should return to the UK now, if flights are still available. Many airlines are suspending flights and many airports are closing, preventing flights from leaving.

I want to go home because of the coronavirus outbreak. What should I do?

On Thursday 26th March 2020 we received notification of an important change in the advice for students who remain in their University accommodation.  The Government now advises students remaining at university in England to stay where you are and do not attempt to travel. If you are living in student halls, or privately rented accommodation, you should remain there and stay indoors while current restrictions are in force.  This advice has been issued by Michelle Donelan MP, Minister of State for Universities, and full details can be found in her letter to all universities, which is available on our Coronavirus webpages.

If you are currently self-isolating you should follow Public Health England advice, or the equivalent advice for the country you are resident in, before leaving. If you are in University accommodation and are unable to go home for any reason, accommodation and other essential services will continue to be open for you if you need them.

If you are an EU or International student and travel bans mean you are unable to go home, then continue to follow the latest advice from Public Health England. Please be aware that the University is considering options regarding accommodation charges and will update you as and when we can.

If you have already returned home due to the current situation, we would find it very helpful if you could provide us with information on your intentions through completion of the relevant Faculty form (if you have not already done so) to help us to support you as best as we can:

What happens if I am already on outside study?

The University is now recommending that all staff and PGR students overseas should go home if at all possible. If you cannot go home you should continue to keep in regular touch with your supervisors (at least once a week), via ePortfolio, email and/or video conference.  If you have any doubt about this situation, please contact your Graduate School.

If you require advice regarding insurance because of Coronavirus/COVID-19 and you are abroad on University business, you should contact Kelly Lovelock, the University’s Insurance Officer, who can be contacted by email or Tel: 0191 208 6520.

If you are undertaking primary research in your home country and you are not due to return until after the University’s Easter break (from Monday 27 April 2020), then you should follow your home country’s guidance and continue your work if that guidance allows.  If that guidance or the situation changes, you should then contact your supervisor and/or Graduate School to check whether you should arrange to return to the UK.

If you are unable to travel back to the UK because of travel restrictions, please contact your supervisor and/or Graduate School so that we can discuss a sensible plan about remote contact/supervision during this period and can extend your outside study period.

If you are living at home in order to complete your studies (writing-up or writing corrections) in any country overseas you should remain at home and continue to your work under the conditions set by your home state.

Annual leave and absence

What should I do if I am currently on annual leave?

If you live in the UK and are currently you are currently on annual leave overseas, you are strongly advised to return now, where and while there are still commercial routes available. Many airlines are suspending flights and many airports are closing, preventing flights from leaving.

Follow the Foreign and Commonwealth Office travel advice, which will include details around any precautions you may need to take on your return to the UK.

What should I do if I am thinking about taking annual leave?

The Foreign and Commonwealth Office is now advising British nationals against all but essential international travel. Any country or area may restrict travel without notice. If you live in the UK and are currently travelling abroad, you are strongly advised to return now, where and while there are still commercial routes available. Many airlines are suspending flights and many airports are closing, preventing flights from leaving.

What should I do if I need to report an absence?

If you make the decision to self-isolate as per guidance provided Public Health England, you should submit an Absence Request Form and indicate this and the University will record this as self-isolation, not illness.  If you are ill, then this should be recorded as illness.

Financial assistance

Will the University be providing financial assistance?

We are aware that the disruption may also have financial implications for you and we will work proactively to provide assistance on a case-by-case basis.  

If you are concerned about your finances, advice is also available on the student financial support pages.

Employment and pay

Employment and pay

I am a PGR student and the teaching I was due to deliver has been cancelled, will I be paid?

Yes, if the University has made a commitment to engage you to undertake face to face teaching and this has subsequently been cancelled, as it could not be delivered in another way, you will be paid.

We would however require you to be flexible and speak to your line manager to explore if you can provide teaching support in another way or be available during the contracted times for student queries and support.

What about opportunities for teaching?

Many PGR students teach and rely upon the income that comes from this.  As the University is moving toward online delivery, it is likely that PGR demonstrators will be needed, although the nature of the work may well change – online marking, email/teams support, etc.

Access to resources and support

What will happen for students who have less/no means of accessing the necessary hardware/ IT equipment generally?

Public Health England advised the University yesterday that it must now close all computer clusters as well as King’s Gate building for physical access.  We recognise that this may create issues for students who may not have direct access to computing facilities and we are working as quickly as possible to address these issues. We will be updating the answer to this question as we have further updates to provide, please check back regularly for more information.

What software is available for students when accessing their learning remotely from their own homes?

There is a range of software that you can access as students to support your studies, including full access to the Microsoft Office 365 suite of tools (which all students can download for free). Details of this and other software available to you can be found on the NUIT pages. There is additional software that we know students will need access to, including specialist software normally available on computer clusters. This is a really important issue and we are working as quickly as possible to put in place ways of making this available.

I have a Student Support Plan in place.  Will this be affected by the COVID-19 situation?

The University continues to do all it can to support students with disabilities. The ability to put your Student Support Plan arrangements in place may be affected by the current situation.  Please contact your Disability Adviser directly if you have concerns about this, as soon as possible.  They will advise and support you appropriately.

 

For any sponsor-related queries, please contact sponsors@ncl.ac.uk 

If your question has not been answered, get in touch at: Covid19enquiries@ncl.ac.uk.

Prospective UK

Coronavirus FAQ sections

Prospective UK Students

Is the University delaying the start of term?

At this time, we anticipate that the start of term will remain as Monday 28th September 2020. If this were to change, we will let our existing and prospective students know.

What happens to an applicant who is home-schooled or due to do re-takes as an external candidate?

We know this is a worrying time for all students who are due to take exams and we will keep you as up to date as possible on action we take using our FAQ pages and also by communicating with you directly. We will do all we can to support students to progress to higher education this year. We will be developing our response to the government’s plans as more information emerges and will be taking into account guidance and information from the exam boards, the Department for Education and Ofqual. The Department for Education advise that they are working closely with the independent regulator of qualifications to explore options for awarding grades to private candidates, including home educated students. Our response to the arrangements will ensure all applicants are treated fairly and will communicate directly with all offer holders as a priority.

I have applied for 2021 entry as I am taking a gap year. Will I be at a disadvantage as I won’t have taken A-Level exams in comparison with next year's applicants?

Although you have applied for deferred entry, you will be considered in the current admissions cycle alongside other applicants who have been unable to take their exams so you will not be at a disadvantage.

Offer holders

I now know my A level or equivalent exams have been cancelled and that the exam boards will work with my teachers to provide my grades. What will this mean for my offer?

We know this is a worrying time for all students who are due to take exams and we will keep you as up to date as possible on action we take using these pages and also communicating with you directly. We will do all we can to support students to progress to higher education this year. We will be developing our response to the government’s plans as more information emerges and will be taking into account guidance and information from the exam boards, the Department for Education and Ofqual. There are also updates for students on ucas.com. Our response to the arrangements will ensure all applicants are treated fairly and will communicate directly with all offer holders as a priority.

I was due to attend an Offer Holder Day in March/April. Will these events go ahead?

We have been following advice and guidance from Public Health England and have come to the difficult decision to suspend all large-scale events, including Offer Holder Days in March and April. In order to find out more about Newcastle University in the meantime, you can take a virtual tour of our campus and local area here. You can also take a tour of some of our key academic buildings and our accommodation sites. You can find out more about our award-winning facilities and the range of sport we offer on our website. All people who booked a place will have received an email giving further details.

Is Newcastle following suit with a large majority of other Universities and closing down temporarily during this epidemic? If so, how will this affect response times for applications as well as the deadlines set by UCAS?

Although the Admissions Teams are currently working remotely, away from the University, the processing of applications is continuing. UCAS will communicate any changes to the advertised deadlines directly with you, and we will also add this to our e-mail updates.

Applicants

I now know my A level or equivalent exams have been cancelled and that the exam boards will work with my teachers to provide my grades. I have applied to Newcastle University but not yet received my offer. What will this mean for me?

We know this is a worrying time for all students who are due to take exams and we will keep you as up to date as possible on action we take using these pages and also communicating with you directly. We will do all we can to support students to progress to higher education this year. We will be developing our response to the government’s plans as more information emerges and will be taking into account guidance and information from the exam boards, the Department for Education and Ofqual. There are also updates for students on ucas.com. Our response to the arrangements will ensure all applicants are treated fairly and will communicate directly with all applicants as a priority.

I now know my A level or equivalent exams have been cancelled and that the exam boards will work with my teachers to provide my grades. I am awaiting interview, or for my portfolio to be assessed. What does this mean for my application?

We know this is a worrying time for all students who are due to take exams and we will keep you as up to date as possible on action we take using these pages and also communicating with you directly. We will do all we can to support students to progress to higher education this year. We will be developing our response to the government’s plans as more information emerges and will be taking into account guidance and information from the exam boards, the Department for Education and Ofqual. There are also updates for students on ucas.com. Our response to the arrangements will ensure all applicants are treated fairly and will communicate directly with all applicants as a priority.

Is Newcastle following suit with a large majority of other Universities and closing down temporarily during this epidemic? If so, how will this affect response times for applications as well as the deadlines set by UCAS?

Although the Admissions Teams are currently working remotely, away from the University, the processing of applications is continuing. UCAS will communicate any changes to the advertised deadlines directly with you, and we will also add this to our e-mail updates.

UK Postgraduate applicants and offer holders 

My University is now teaching online and there will be different arrangements for my final exams. How will this affect my application for postgraduate study at Newcastle University?

We know this is a worrying time for all students who are due to take exams and we will keep you as up to date as possible on action we take using these pages. Our processes will ensure all applicants are treated fairly and we will communicate directly with all applicants as a priority.

PARTNERS

I have applied for PARTNERS/I am holding a PARTNERS offer. Will the summer school be going ahead?

Further to the announcement that A level and equivalent exams have been cancelled and grades will be awarded by exam boards working with teachers, we will be reviewing the PARTNERS summer school arrangements. We will contact PARTNERS applicants directly with updates as a priority and will ensure that our approach treats applicants fairly. We will also update our webpages with the most up to date information.

How can I find out more about PARTNERS and the summer school?

You can find lots of information about PARTNERS and the summer school on our webpages. We will be updating these regularly.

I am immunocompromised and am worried that I won't be able to attend the summer school. Will this mean that I fail PARTNERS?

We are closely monitoring the situation which is changing rapidly and looking at alternative methods of delivery. If the Summer School does go ahead, any student with a medical reason that they are not able to attend will be given an authorised absence (on receipt of a doctor’s note) and will not be at a disadvantage.

Year 12/first year college students

I want to attend your Open Days in June. Will these be happening?

Due to the ongoing situation with Covid-19, we won't be holding our Open Days on campus this June. However, we’re planning an innovative schedule of virtual tours, live chats, and helpful resources so you can still experience Newcastle University from your sofa. We will update these pages with more details as soon as we can.

I have applied for a place at Bitesize Uni, will this be going ahead?

We have been following advice and guidance from Public Health England and have made the decision to cancel all events on campus until the end of April. We will take decisions soon on Bitesize Uni and will keep these pages updated as well as contacting you directly about the event.

I had planned to attend a UCAS fair, what can I do instead?

Take a look at UniBuddy where you can ask current Newcastle University students any questions. Our online ambassadors are current students from a range of courses across the University. Search by degree course if you have a specific question. If you have more of a general question about student life and living in Newcastle, all of our student ambassadors are happy to help. We are currently working on activities that can be delivered online and a suite of online resources for you, please keep checking these pages for updates.

Do you have any online resources to replace the planned campus based events?

We are currently working on activities that can be delivered online and a suite of online resources for you. Please keep checking these pages for updates. In the meantime, take a look at UniBuddy where you can ask current Newcastle University students any questions. Our online ambassadors are current students from a range of courses across the University. Search by degree course if you have a specific question. If you have more of a general question about student life and living in Newcastle, all of our student ambassadors are happy to help.

Prospective International/EU

Prospective International and EU Students

I am required to take an English Language Test for admission to my degree programme. What if I can’t take the test?

We understand the issues in relation to the virus and the temporary cancellation of IELTS and TOEFL tests, and sympathise with offer holders who are unable to arrange tests at the present time.   

IELTS and TOEFL are looking to increase test session availability as soon as they can re-start testing. 

We have been advised by IELTS that on-line practice is available during the test centre closures using their free computer-delivered IELTS familiarisation test and their free IELTS practice tests.  

Free TOEFL test preparation resources are also available to support students preparing to take a TOEFL iBT test. 

IELTS and TOEFL are in regular contact with universities and if there is to be any further delay in English language tests we will review the University's English Language Policy and will respond accordingly in relation to all applicants.  

I am due to take a pre-sessional English course but haven’t taken my English Language test yet, when are the deadlines?

We currently expect that many of our applicants will be able to take a test in time to apply for pre-sessional English courses. The deadline to apply for our pre-sessional English courses are: 

  • 10 week - 29 May 2020  
  • 6 week - 26 June 2020

IELTS and TOEFL are in regular contact with universities and if there is to be any further delay in English language tests we will review the University's English Language Policy and will respond accordingly in relation to all applicants.

At the moment we hope to run all of our pre-sessional courses as planned. With the ongoing Covid-19 outbreak we are monitoring the situation closely and considering options to support our offer-holders in meeting their English language conditions. Please check back on this website for further updates soon.

My school/University has suspended classes and I may not be able to take my final exams. What should I do?

At this difficult time, our thoughts and best wishes are with our applicants in the areas affected by the virus. We are reviewing the situation on a regular basis and will review our Admissions Policy and will respond accordingly in relation to all applicants.

Will you still be carrying out events in my country? How am I able to meet staff from the University?

The University is advising staff against all non-essential international travel. This will mean some events will be postponed or cancelled. You can see a list of events that are still scheduled to go ahead on our meet us page.

Where events have been cancelled we are making every effort to host virtual events which will be listed on the same page. In the meantime you can still get in touch with questions by using our contact us page.

I was planning to visit the campus, am I still able to? 

No, The University is following the advice of Public Health England and is limiting face-to-face contact within the University until the end of the academic year. All non-essential events and visits have been cancelled.

Where events have been cancelled or you are unable to visit campus we are making every effort to host virtual events which will be listed on our meet us page.

In the meantime you can still get in touch with questions by using our contact us page.

I need more time to decide whether I want to take up my place at Newcastle in September 2020. Is there a deadline?

We are making efforts to be as flexible as possible for students who are applying to the University. For Postgraduate courses, we are not imposing any deadlines for students to accept offers. This also includes deadlines to accept scholarship offers attached to your offer. For guidance on Undergraduate courses, please refer to the UCAS website.

I am enrolled on an INTO Newcastle programme that begins in the next few months. What should I do?

For those students that are confirmed to begin an INTO Newcastle programme between March and May, that are not already in the UK, INTO are advising that you do not travel. Additionally, for all students planning to study on programmes commencing June 2020 or later, INTO advises you not to book flights at this time.

With the ongoing Covid-19 outbreak we are monitoring the situation closely and will be reaching out to existing offer-holders with updates regarding delivery methods shortly. For further information please go to the INTO website.

 

Please check back on this website for any updates.