Module Catalogue 2024/25

Pre Requisite Comment

N/A

Co Requisite Comment

N/A

Aims

In this module students will work in groups to tackle case studies on ethical, legal, and social issues within a digital context. This module is designed to challenge students’ ability to handle unexpected situations while working on similar cases in the workplace. Students will learn about negotiating with internal and external stakeholders within an organization, writing professional reports, and delivering presentations directed at influential members in an organisation. The case studies considered in this module will touch on a broad range of skills, knowledge, and behaviours for digital and technology solutions specialists, informed by the current trends in industry and research. Groups will aim to include students from mixed technical and organisational backgrounds, to expose students to different perspectives on their approach.

Outline Of Syllabus

The module will cover:
- Critiquing Case Studies
- Self-reflection and the ability of critical thinking and logical analysis from the case studies.
- Ability to discuss the fundamental principles.
- And implications of Ethical, Legal and Social issues.
- Writing Business Reports.
- Applying persuasive writing skills with considering expects and benefits to different stakeholders.
- Applying negotiation skills.
- Demonstrating presentation skills.

Intended Knowledge Outcomes

Apprentices will be able to discuss:
• The principle knowledge and strategy of how to reason about the own employers’ business objectives and
strategy, its position in the market and how own employer adds value to its clients through the services
and/or products they provider
• How to monitor technology related market trends and research and collect competitive intelligence.
• Technology road-mapping concepts and methods and how to apply them
• The information governance requirements that exist in the UK, and the relevant organisational and legislative
data protection and data security standards that exist.

Degree Apprenticeship standard
K10 The role of learning and talent management in successful business operations.
K8 The role of leaders as change agents and identify contributors to successful implementation.
K6 How to monitor technology related market trends and research and collect competitive intelligence.
K9 Technology road-mapping concepts and methods and how to apply them.

Intended Skill Outcomes

Apprentices will be able to:
• Identify, document, review and design complex IT enabled business processes that define a set of activities
that will accomplish specific organisational goals and provides a systematic approach to improving processes
• Develop and deliver management level presentation which resonate with senior stakeholders, both business and
technical;
• Professionally present digital and technology solution specialism plans and solutions in a well- structured
business report;
• Be competent at negotiating and closing techniques in a range of interactions and engagements, both with
senior internal and external stakeholders;
• Develop own leadership style and professional values that contribute to building high performance teams
• Inspire and motivate others to deliver excellent technical solutions and outcomes
• Develop and support others in developing an appropriate balance of leadership and technical skills.

Degree Apprenticeship standard.
S1 Identify, document, review and design complex IT enabled business processes that define a set of activities
that will accomplish specific organisational goals and provides a systematic approach to improving those
processes.
S6 Professionally present digital and technology solution specialism plans and solutions in a well-structured
business report.
S7 Demonstrate self-direction and originality in solving problems, and act autonomously in planning and
implementing digital and technology solutions specialist tasks at a professional level.
S8 Be competent at negotiating and closing techniques in a range of interactions and engagements, both with
senior internal and external stakeholders.
S9 Evaluate the significance of human factors to leadership in the effective implementation and management of
technology enabled business processes.
S10 Develop own leadership style and professional values that contributes to building high performing teams.
S11 Apply broader technical knowledge combined with an understanding of the business context, and how it is
changing, to deliver to the company’s business strategy.
S13 Create and implement innovative technological strategies to support the development of new products,
processes and services that align with the company’s business strategy, and develop and communicate
compelling business proposals to support these.

Degree Apprenticeship standard behaviours.

B1 Inspire and motivate others to deliver excellent technical solutions and outcomes.
B3 Be results and outcomes driven to achieve high key performance outcomes for digital and technology solutions
objectives.
B4 Promote a high level of cooperation between own work group and other groups to establish a technology change
led culture.
B5 Develop and support others in developing an appropriate balance of leadership and
technical skills
B6 Create strong positive relationships with team members to produce high performing technical teams

Teaching Rationale And Relationship

This module will give students an opportunity to think beyond their technical focus by collaborating with other specialists to solve case studies. Students will need to research, apply their negotiation and persuasion skills, and produce a business plan, report, and presentation. Typically learners transfer their learnings into their own work place through sampling and preparation of cases that they might not already be exposed to in their workplace. They will need to reflect individually on the case as well as in a group, and present approaches while building on their own experiences, and consider how this process might translate into their workplace.

Assessment Rationale And Relationship

The aim of this module is to help apprentices practice persuasion and negotiation with different levels of stakeholders and learn how to respond to unexpected situations in the workplace based on their area of expertise. To do this, they will work in mixed groups to discuss cases from different professional perspectives as well as work together to practice presenting their recommendations to stakeholders (colleagues in the module) for buy-in and feedback. These formative activities are safe spaces to try new approaches within the university, before transferring learning into the workplace.

General Notes

N/A