DTC4002 : Quality Improvement and Service Redesign in Healthcare
DTC4002 : Quality Improvement and Service Redesign in Healthcare
- Offered for Year: 2024/25
- Module Leader(s): Miss Laura Haigh
- Lecturer: Dr Michele Castelli, Dr Nicola Patterson
- Owning School: Biomedical, Nutritional and Sports Scien
- Teaching Location: Mixed Location
Semesters
Your programme is made up of credits, the total differs on programme to programme.
Semester 1 Credit Value: | 10 |
Semester 2 Credit Value: | 10 |
ECTS Credits: | 10.0 |
European Credit Transfer System | |
Pre-requisite
Modules you must have done previously to study this module
Pre Requisite Comment
N/A
Co-Requisite
Modules you need to take at the same time
Co Requisite Comment
N/A
Aims
This module has the following aims:
1. To introduce learners to the principles of quality improvement and service redesign in the health care setting.
2. To appraise the theory of change management in the health care context.
3. To develop and demonstrate skills in quality improvement techniques.
Outline Of Syllabus
The module has been designed to equip learners with the knowledge and skills needed to drive positive change in health care systems, with content that is flexible, to navigate the ever-evolving challenges and innovations shaping the field of quality improvement.
1. Identifying the need for change
Exploring contemporary issues in health care
Drivers for change
Stakeholders and service user involvement
2. Managing change
Models and tools
Barriers to change
Change and system improvement
Leadership for change
Effective communication and collaboration
3. Planning for Quality Improvement
Determine the root cause of a problem
Develop effective improvement strategies and project plan
Evaluating change
Sustaining improvement
Sharing best practice
Learning Outcomes
Intended Knowledge Outcomes
On completion of the module students should be able to:
1. Appraise the multifaceted dynamics influencing health care quality improvement, recognising the diverse drivers and their impacts on service users, clinical providers, and policy makers.
2. Evaluate the practical application of various quality improvement techniques and theoretical models in the health care context.
3. Critically analyse barriers to health care quality improvement and recommend interventions to mitigate and manage them.
4. Evaluate and recommend service redesign strategies by integrating theoretical principles with practical considerations in the health care context at local, national, and international levels.
Intended Skill Outcomes
On completion of the module students should be able to:
1.Formulate a quality improvement project charter relevant to an aspect of service provision or practice development in an authentic health care context.
2.Demonstrate the appropriate application of tools and techniques to improve the quality of a clinical service or professional practice in an authentic health care context.
3.Justify quality improvements through coherent written and oral arguments.
Teaching Methods
Teaching Activities
Category | Activity | Number | Length | Student Hours | Comment |
---|---|---|---|---|---|
Guided Independent Study | Assessment preparation and completion | 1 | 50:00 | 50:00 | Independent assessment preparation |
Structured Guided Learning | Lecture materials | 20 | 2:00 | 40:00 | Non-sync online - Delivery of lecture content & integrated tasks |
Guided Independent Study | Directed research and reading | 20 | 4:00 | 80:00 | Directed research and reading |
Scheduled Learning And Teaching Activities | Workshops | 1 | 2:00 | 2:00 | PIP |
Guided Independent Study | Project work | 12 | 2:00 | 24:00 | Field work for development of project charter |
Scheduled Learning And Teaching Activities | Scheduled on-line contact time | 4 | 1:00 | 4:00 | Online, synchronous lecture, and tutorials |
Total | 200:00 |
Teaching Rationale And Relationship
The majority of the module will be delivered using online asynchronous teaching methods including pre-recorded materials, integrated learning activities, and directed reading. This will support learners to gain a detailed knowledge of the theory and practice of health care quality improvement and evidence-based service redesign. A significant component of the module comprises fieldwork, so that learners can identify an idea, as well as formulate and refine a project charter, to improve an aspect of service provision relevant to their own health care context.
Synchronous learning activities including online live tutorials, will broaden the learner’s knowledge of planning for quality improvement and encourage effective communication and offers the opportunity for learners to justify quality improvements and demonstrate the appropriate application of tools.
Reading Lists
Assessment Methods
The format of resits will be determined by the Board of Examiners
Other Assessment
Description | Semester | When Set | Percentage | Comment |
---|---|---|---|---|
Written exercise | 2 | M | 100 | Practice Development proposal (3000 words) |
Formative Assessments
Formative Assessment is an assessment which develops your skills in being assessed, allows for you to receive feedback, and prepares you for being assessed. However, it does not count to your final mark.
Description | Semester | When Set | Comment |
---|---|---|---|
Oral Presentation | 1 | M | Oral presentation |
Assessment Rationale And Relationship
FORMATIVE ASSESSMENT:
Oral presentation – This short presentation will assess the learners proposed quality improvement idea and service re-design strategies. Leaners will outline their improvement idea to an audience, which includes peers and module contributors. The feedback from this supportive environment can be taken into the written summative assessment.
SUMMATIVE ASSESSMENT:
Written exercise – Students will submit the finalised project charter, in a standard format. This format is commonly required for quality improvement projects in practice and requires students to demonstrate the application of the theory and practice of change management in the health care context.
MDiet candidates must obtain an overall mark of 50 or above to pass the module, however, if the module has more than one assessment students must also achieve a mark of at least 35 in each component of the assessment to pass the module.
Resit – Students will be required to resubmit their project charter.
Timetable
- Timetable Website: www.ncl.ac.uk/timetable/
- DTC4002's Timetable
Past Exam Papers
- Exam Papers Online : www.ncl.ac.uk/exam.papers/
- DTC4002's past Exam Papers
General Notes
N/A
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The information contained within the Module Catalogue relates to the 2024 academic year.
In accordance with University Terms and Conditions, the University makes all reasonable efforts to deliver the modules as described.
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