Digital

Openstage Digital PhoneOptipoint Digital Handset

To call forward on these types of handset you can either use the service menu method or the code method (see sections below)

Call Forwarding Types

The types of call forwarding are:

Variable
Variable call forward diverts all calls straight to another extension without the phone ringing

Busy or No Answer
Busy or No Answer Call Forward redirects all calls to another extension if the phone is in use or after six rings if not answered

Busy
Busy Call Forward redirects all calls to another extension if the phone is in use

No Answer
No Answer Call Forward redirects all calls to another extension after six rings if the phone is not answered.

Internal Only
Internal Only Call Forward redirects internal calls only to another extension without the phone ringing.

External Only
External Only Call Forward redirects external calls only to another extension without the phone ringing

Fixed Call Forwarding (Mix and Match)
Fixed Call Forward is the same as a busy/no answer call forward except it is stored permanently on the system. It is called "Fixed" because if no other call forward is set (which over rides the fixed settings) then the fixed call forward will automatically divert calls to the stored destination number(s), without ringing, if the phone is in use or after six rings if not answered.

To set, change or cancel a Fixed Call Forward please contact the Telecoms Office.

Service Menu Method

Please note, in addition to the following method, Variable Call Forward can also be set by pressing the RIGHT ARROW key until "Var.call.forw.on?" is displayed, keying in the destination number and then pressing the TICK key.

To set:

  • Press the SERVICE MENU key
  • Press TICK key on 'destinations?'
  • Press TICK key on 'call forwarding?'
  • Variable 'call forw. Off next forwarding type?' is now displayed
  • If you require the Variable Call Forward simply key in the destination number and press TICK key
  • For other types of call forward press TICK key until '(type of forward) off' is displayed, if you have a Fixed Call Forward set on your phone this will display the destination number instead of "next forwarding type?" - to bypass the TICK key
  • Key in destination number
  • Press TICK key

To cancel Variable, Internal or External Only:

  • Press RIGHT ARROW key until 'call forwarding off?' is displayed
  • Press TICK key

To cancel Busy/No Answer, Busy Only or No Answer Only:

  • Press the SERVICE MENU key
  • Press TICK key on 'destinations?'
  • Press TICK key on 'call forwarding?'
  • Press TICK key on 'next forwarding type?' until (type of forward) on is displayed
  • Press RIGHT ARROW key until "deactivate" is displayed
  • Press TICK key

Code Method

To set Busy:

  • Lift handset
  • Dial *70
  • Enter Destination Number
  • Press # key and replace handset

To cancel Busy:

  • Lift handset
  • Dial #70

To set Busy or No Answer:

  • Lift handset
  • Dial *71
  • Enter Destination Number
  • Press # key and replace handset

To cancel Busy or No Answer:

  • Lift handset
  • Dial #71

To set Variable:

  • Lift handset
  • Dial *4
  • Enter Destination Number
  • Press # key and replace handset

To cancel Variable:

  • Lift handset
  • Dial #4

To set External Only:

  • Lift handset
  • Dial *73
  • Enter Destination Number
  • Press # key and replace handset

To cancel External Only:

  • Lift handset
  • Dial #73

To set Internal Only:

  • Lift handset
  • Dial *74
  • Enter Destination Number
  • Press # key and replace handset

To cancel Internal Only:

  • Lift handset
  • Dial #74

To set up No Answer:

  • Lift Handset
  • Dial *75
  • Enter Destination Number
  • Press # key and replace handset

To cancel No Answer:

  • Lift handset
  • Dial #75

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