Jonathan Dowland
Head of Support, School of Computing Science

  • Email: jon.dowland@ncl.ac.uk
  • Telephone: +44 191 208 8007
  • Personal Website: http://jmtd.net
  • Address: School of Computing Science
    C/O Reception, Floor 8, Claremont Tower
    Claremont Road
    Newcastle upon Tyne
    NE1 7RU
  • Office: 7.10, Claremont Tower

As Head of Support for the School of Computing Science I manage the Support Team to provide responsive, first-class support to the School and coordinate the development of our service portfolio.

Nicola Dolman and I are jointly responsible for coordinating the maintenance and development of the School's Estate.

Please consult the Support Team Website as a first port of call for your support questions. Failing that file a ticket in the Support Ticket System. You may also be interested in the CS Support Blog, where we write about computing support developments present and future.