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About Us

We're committed to providing a great on-campus catering service for students, staff and visitors

We run multiple cafes and restaurants on the Newcastle University campus, a catered halls of residence and an Event Catering business to deliver catering for events. Our vision is to be the best University caterer in the country, and we're constantly striving to develop our service to meet your needs.

We provide a wide range of healthy and sustainable products in all of our outlets. Our numerous accreditations display our continued commitment to environmental and social responsibility. Our suppliers share our values. 

All meals and grab and go containing meat, allowed within a Halal diet, which is produced by the University's Hospitality team is Halal certified.

Our values

We are committed to providing an excellent, sustainable service within the local community. Our mission is to Welcome the world to Newcastle, and we aim to nurture great minds for a better tomorrow. 

As the University's catering service, our key areas of focus are:

  • running an environmentally sustainable business
  • providing nutritional, great quality food and drinks which cater to a variety of diets and lifestyles
  • offering excellent value for money to our staff, students and visitors
  • delivering a friendly, welcoming service and relaxing facilities to help nourish the wellbeing of our community

Our suppliers

We're cultivating a food supply chain that provides value for money whilst delivering greater economic, social and environmental benefits.

Our suppliers share our core values. They pay particular attention to increasing:

  • consumption of healthy and nutritious food
  • use of seasonal goods
  • the proportion of fairly traded products available
  • the proportion of food produced according to a recognised farm assurance standard

And reducing:

  • food waste
  • packaging waste
  • the number of food deliveries made to the catering outlets

Our suppliers also provide reasonable support for university awareness and training schemes, and facilitate relationships between the university and small producers


Becoming a supplier

We welcome opportunities to work with suppliers who share our values and can help us meet our objectives. If you're interested in becoming a supplier please e-mail

Prices and payment methods

We offer good food at competitive prices. By providing a number of payment methods in each of our outlets, we make eating with us enjoyable and convenient.

Pricing structure

We are a self funding department and our pricing structure reflects this criteria. We are a non-profit making organisation and do not receive any subsidies.

We aim to provide good value for money at all times. Price comparisons with other universities and similar high street outlets are regularly carried out to ensure that we remain competitive.


Ways to pay

In most of our outlets, you can pay by:

  • card
  • voucher
  • student fob



Most EAT@ outlets accept vouchers. Please check individual outlet pages for details.

University departments wishing to purchase vouchers should telephone us on 0191 208 6363.

Vouchers may be exchanged for goods of the same or higher price than the face value on payment of the difference. No change will be given if the value of the goods purchased is less than the value of the voucher. Vouchers cannot be exchanged for cash. If not used by the expiry date, vouchers will be cancelled. We do not accept liability for lost, stolen or damaged vouchers.


We recognise our responsibility to carry out catering activities in an environmentally and socially responsible manner.


What we believe in

As the University's catering service, we are aware of the impact we have on the environment, and are continuously introducing solutions to minimise this, as outlined in our Story of sustainability

Our food is sourced and purchased in line with the university’s Sustainable Procurement; producers are vetted on both the quality of their goods and hygiene of their premises.

See the sections below to find out what we've done so far to reduce our impact. If you have suggestions or would like to work with us to help us improve, please get in touch at - we'd love to hear from you.


 Our accreditations demonstrate our commitment to sustainable, ethical, healthy and locally-sourced food.