Collect your Smartcard

What is a smartcard?

Your smartcard is a physical card that includes:

your photograph
your name, unique student number and library number
confirmation of your student registration and identity

You will scan your smartcard to register attendance, access some buildings and check out library books.

How to collect your smartcard

Once you have completed your online registration via the Student Portal, a tile titled Final Registration will appear on your dashboard. In this tile, there are two steps listed:

Click on Step 1 - Smartcard Upload Your Photo and follow the instructions to upload your photo.
When you arrive on campus, visit one of the smartcard issuing locations (see dates and locations below). Show your smartcard collection barcode which you can access via the Final Registration tile on the Student Portal. Then, click on Step 2 - Smartcard Collection to complete the process.

Collection dates and locations

You can collect your smartcard:

From Tuesday 9 September to Friday 19 September (including Saturday 13 and Sunday 14 September):

Lindisfarne Room, Hadrian Building, 09:00-17:00

From Monday 22 September onwards:

Student Services, Level 1, King’s Gate

Live locally or arriving early?

If you're already in Newcastle or arriving early, we encourage you to collect your smartcard from:

Tuesday 2 September to Monday 7 September (excluding Saturday 5 and Sunday 6 September)
Student Services, Level 1, King’s Gate

This period is usually quieter. There’s no need to make a special trip to collect your smartcard if you weren’t already planning to be in the city that week.

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