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Student Voice

Find out more about Student Voice at Newcastle and how you can get involved

Student Voice at Newcastle: Your Experience, Your Impact

Student Voice is a vital part of your experience at Newcastle. It’s your chance to influence teaching, support, and the wider University environment by sharing what matters most to you.  Throughout the year, you can get involved in a range of activities, from surveys to focus groups, Student Reps, and student–staff committees. Each opportunity gives you a platform to highlight what’s working well and what could be improved. Your feedback leads to real change. We use it to enhance learning, improve resources and support services, and shape a more inclusive and engaging student community.

Staff Facilitator Network

Every year, various Staff Facilitator Networks are organised by the Students’ Union and the University. These bring together staff and students to discuss innovative Student Voice work happening across the University and opportunities for change.

Student Representation

Many Student Voice activities are run by or in collaboration with your Students’ Union. For example, you will have a course and school rep who regularly represents you at Staff Student Committees (SSCs) with key staff from your School.

More information on how the rep system works, who you are represented by and how you can get involved can be found on your Students’ Union website.

Why should I take part?

Taking part in surveys and student voice activities means you can:

  • Make and see positive change
  • Shape your learning experience
  • Meet fellow students
  • Win competitions/get rewards
  • Have your voice heard
  • Learn new skills through participating in the school or course rep system

Support available

Questions about the survey

If you have a question about any of the surveys, please email Student Surveys.

How to raise a concern

There may be occasions during your studies when things may not work out quite as you would wish or something may go wrong. We are very receptive to resolving any issues you may experience. Support is available to help you do this.

Providing feedback on your studies is different to seeking support, raising a concern or making a formal complaint. Please do not use the free text sections of surveys to disclose these issues, as we will not be able to direct you to the appropriate support.

If you need help with any of the issues listed, please follow the pages below for further information.

Tell us what has happened

Our Student Health & Wellbeing Service is here for students who have experienced any form of discrimination or hate incident or sexual violence.

Complaints and disciplinary procedures

Please do not use the comments sections of the surveys to raise a formal complaint against staff members or other students.

If you would like to raise a formal complaint about a staff member, please use the University’s Complaints procedure.

If you would like to report misconduct by another student, please write to Student Progress at casework@ncl.ac.uk for investigation.