NUIT
Improved Wi-Fi is one of the key deliverables of the University’s Network Transformation Programme, which is the single biggest investment in IT infrastructure that the University has ever made.
The existing network is reaching the end of its supportable life and will be replaced by a modern network across central campus, satellite sites, NUMed and NewRIIS, that will deliver significant service improvements including increased Wi-Fi availability, secure environments for our researchers and the ability to isolate and shut down any future cyber-attacks more quickly and effectively.
Over the coming years, every bedroom in University student accommodation will be fitted with its own Wi-Fi device, giving students a ‘home-away-from-home’ internet experience. Work is expected to commence in 2026 and continue over the next few years, with students seeing the benefits of the new network as buildings that they live or study in are transformed.
Students are encouraged to continuing reporting any issues with campus Wi-Fi via NU Service, and help to get connected on their mobile, laptop or tablet is available at the IT Service Support Hubs in the Philip Robinson Library and the Frederick Douglass Building. Alternatively, guidance can be found at our Campus Wi-Fi page on the IT Service website.
We value feedback about IT Services from our student community which is gathered through various channels including the Digital Reps Forum, and Sabbatical Officer attendance at high-level University meetings that shape the student experience.
The WiFi Coverage is poor in some campus locations
We offer a range of software options to support your studies at Newcastle. There are many software applications available free of charge or discounted for students, in addition to provision on University devices in computer clusters and teaching spaces. Some applications are available from off-campus via Azure Virtual Desktop.
Our standard computer clusters and Windows Virtual Desktop have a range of assistive technology to support students.
Each academic year, NUIT collect teaching software requirements and distribute them based on timetabling and academic school input. We are investigating several improvements to the process including the viability of software package access to show where specific software is available, including clusters, student-owned devices, and Windows Virtual Desktop.
We would like to have access to more software provisions