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Student IT Essentials

Multi-Factor Authentication (MFA)

Multi-Factor Authentication

Learn how MFA works.

Set up MFA on a new mobile

Got a new phone? Don't forget to setup MFA before getting rid of your old one.

Add a phone number to your MFA.

Learn how to set up MFA using a phone number.

Email and WiFi

Check your email

Access your University email directly through Microsoft 365.

Email on your mobile

Find out how to access the Microsoft Outlook app.

Connect to campus WiFi

Guidance on getting connected to our campus WiFi.

Your files and software

Your Microsoft OneDrive

You have access to Microsoft OneDrive which is available to all users for cloud files. OneDrive is an essential tool to prevent you from losing your work. It is also important to ensure you have work saved across multiple places including a portable storage device and your local folders.

Filr

Access your University H:drive with Filr.

Microsoft Office

Log in with 'username@newcastle.ac.uk'

Virtual Desktop

Secure access to University software, your files and protected websites. You can connect from anywhere, using most devices.

Accessibility software

Our standard IT clusters and Virtual Desktop have a number of software applications to support you.

Study

Canvas and ReCap recordings

Log in to Canvas.

NESS

Access NESS assessment and feedback.

Student Portal

Access the Student Portal.

Meetings and collaboration

Microsoft Teams

Log in with username@newcastle.ac.uk

Zoom

The University's Zoom licence expired on 31 July 2025. The Zoom desktop app is available for joining meetings only. We recommend that students use Microsoft Teams where possible.

Don't forget, when using any University IT service on or off-campus you're bound by the Policy on Use of IT Facilities and the terms of our Information Security Policy. See our further advice on Keeping your Information Secure.

Knowledge and guides
IT help and support
Student IT FAQs