The Airport 'Meet and Greet' Service will be running at Newcastle Airport 12th-14th September, 2023.
This service is for new students arriving in Newcastle for the first time. We will arrange for a taxi or bus to your accommodation, or a drop-off location nearby, free of charge. Please ensure that you are able to manage all of your luggage yourself as you may have a short walk to your accommodation from the drop-off point.
If you arrive from the 12th-14th September, please come to our Welcome Desk. If we are on site, we will assist you to get to your accommodation.
If you arrive outside of these dates, or if the team isn't at the Welcome Desk, you will have to make your own arrangements to travel to your accommodation. Please see our Travelling to Newcastle and your accommodation page for information on the best way to travel to your accommodation and see below for information on arriving outside of office hours.
UK Border Control have detailed guidance on how to prepare for the UK border. Please look at this guidance before arrival to make your arrival into the UK as smooth as possible. You should also familiarise yourself with the arrival requirements before arriving in the UK.
Arriving outside of 'meet and greet' operating times, or those not requesting assistance
You will have to make your own way to your accommodation. Details about how to do this are on our Travelling to Newcastle page.
Once you arrive at Newcastle International Airport or Newcastle Central Station, we recommend you take a taxi to your accommodation. During office hours the reception team will greet you and will organise your key for you. Please follow the instructions given by our accommodation team regarding key collection, and double-check what day your accommodation contract starts.
If you are arriving on an evening or weekend, we recommend that you call security on +44 191 208 6817 from the airport/train station and let them know that you are on your way to your accommodation. They will meet you at your accommodation with your key and will let you into the building.
If you are unable to call security you can use the help point at the main door of your accommodation to call security. The security team member will then bring your key to the accommodation to enable you to get in. Please note that you may have to wait for security to arrive. Our security team will all be wearing University uniform and will have ID with them.
We recommend that you contact your accommodation provider before you travel to find out how to access your accommodation. We advise you to find out the arrangements for accessing your accommodation outside of normal working hours (i.e. evenings and weekends) so you know what to do in the event that your arrival in Newcastle is delayed. If there is an out-of-hours contact number, make sure you have saved it in your phone or have it in any paperwork you have - just in case!
If you have any questions regarding the airport 'meet and greet' service please email arrival@ncl.ac.uk. A member of our team will be happy to assist you.
