We want to make it as easy as possible for you to connect with like-minded students at Newcastle University, so we’ve partnered with Umii to allow you to do this in a fun, safe and non-awkward way. Umii is an app that matches you with other students based on your interests, course type and societies and makes it super easy to connect, start conversations and develop friendships together.  

Before you arrive in Newcastle, please check when your accommodation contract starts. If you cannot move in to your room on the day you arrive, you should arrange alternative accommodation until you can move in to your regular accommodation. 

If you are staying in University-owned or managed accommodation

During office hours, the reception team will greet you and will organise your key for you. Please follow the instructions given by our accommodation team regarding key collection, and double-check what day your accommodation contract starts.

If you are arriving on an evening or weekend, we recommend that you call security on +44 191 208 6817 from the airport/train station and let them know that you are on your way to your accommodation. They will meet you at your accommodation with your key and will let you into the building.

If you are unable to call security you can use the help point at the main door of your accommodation to call security. The security team member will then bring your key to the accommodation to enable you to get in. Please note that you may have to wait for security to arrive. Our security team will all be wearing University uniform and will have ID with them.

If you are staying in private accommodation

We recommend that you contact your accommodation provider before you travel to find out how to access your accommodation. We advise you to find out the arrangements for accessing your accommodation outside of normal working hours (like evenings and weekends) so you know what to do in the event that your arrival in Newcastle is delayed. If there is an out-of-hours contact number, make sure you have saved it in your phone or have it in any paperwork you have - just in case!

If you have any questions, please contact us. For information regarding University accommodation please read our information about moving in to your accommodation.

Newcastle University have a free app called iNCLude, which is the essential guide for new students. Get information and support that will help you prepare for life as a student at Newcastle University. With information and advice on transitions, preparing for University, student life at Newcastle, finances and Freshers' events – download iNCLude today! You’ll find everything you need in one place. Download through iOS or Google Play.

The goal of the Newcastle University App is to give you access to timely, context-specific information and services you require, all in one place, on any device. You can access the app by logging into a cluster room PC on campus or download it from the relevant app store (Apple App Store and Google Play).

We would strongly suggest you register with a GP soon after you arrive in Newcastle, however we understand that the NHS may be structured in a way that is different to what you have experienced before. You can read through our Medical Information for International Students 2020 to familiarise yourself with this. Find out more about registering with a GP when you arrive.