Frequently Asked
Questions

It may take us a couple of weeks to send you details of your travel arrangements 

Bookings will be made between 9th May - 20th June

If you have still not received your travel details after 20th June, please contact us ASAP via academicsummerschool@ncl.ac.uk

Registration will take place at Newcastle University’s main campus. Please see details below for specific locations and timings

Check your academic timetable to find out which days you're on-campus, this will indicate when your registration is

You will register for the summer school on either Sunday 29th June or Wednesday 2nd July, depending on your group. You have been allocated your registration slot in your official invite email.

• Group A: Sunday 29 June, On-campus Sunday, Monday and Tuesday
• Lindisfarne Room, The Hadrian Building 
  • Slot 1: 10:00 - 12:00
  • Slot 2: 13:00 - 16:00

• Group B: Wednesday 2 July, On-campus Wednesday, Thursday and Friday
• The Boiler House 
  • Slot 1: 10:00 - 12:00
  • Slot 2: 13:00 - 16:00

Your travel booking confirmation has been sent to the email address that you provided to the PARTNERS Team via your UCAS Form. Please make sure to search your inbox and junk/spam folder for an email from 'academicsummerschool@ncl.ac.uk'. The subject of the email will be 'Your PARTNERS Summer School travel details'.

Further info on your travel booking

Flight bookings

You'll need to follow the instructions in your email to check in to your flight and get your boarding information. Your boarding information will then be available as a PDF and/or printable ticket.

Use the airline locator reference and your surname to access your flight booking on the airline's website (usually on the manage my booking page). Follow the instructions to check-in and download board cards to PDF for mobile device.

Train bookings

Your confirmation email will contain a link to access your ticket details.

E-ticket confirmations contain a link to either download your ticket and print a copy off. Download them to your mobile device and present them to the ticket barrier to get on the platform and on the train.

• Phone - 0191 208 6094 
• Email - academicsummerschool@ncl.ac.uk

Please contact us as soon as possible via academicsummerschool@ncl.ac.uk to let us know of any details that are incorrect

Please do not complete the form again as this may lead to a delay in booking your travel

If you choose to book your own travel, we can reimburse your travel costs to and from the University, providing that you travel by the most reasonable method possible. Please be aware that you may be waiting to receive the funds up until the end of September 2025.

If you're not local, we will pay for one return journey. You will need to fill out a Travel Reimbursement Claim Form during your on campus day of PASS.

If you're local, we will pay for each day you need to travel to the university for compulsory on-campus activities. We can reimburse local travel in cash up to £25 during your on campus day of PASS.

If you are a student living local to Newcastle, then you can read more about travel arrangements to campus.

If you have completed the Travel and Accommodation Request Form, your ensuite room in Park View Student Village will be reserved for the duration of your on-campus days. This will be free of charge.

Take a look around the accommodation.

Complete the Accommodation and Travel Request Form as soon as possible. This will be sent to any eligible student via email.

If you complete the form after this time, we will be unable to provide accommodation for you during the on-campus days of the Summer School. You will have to organise to book your own travel to campus in time for your registration slot on the first day of the Summer School.

If you book your own travel you will need to complete a Travel Reimbursement Claim Form during your on campus days of PASS. We can reimburse you for this after the Summer School. Please note, for any travel claims over £20. you may be waiting until the end of September 2025 to receive the funds into your bank account. 

Unfortunately, we're unable to make any guarantees of who will be on the same floor as you in the accommodation blocks during PASS.

Only PARTNERS students will be residing in the accommodation. You'll have plenty of opportunities during the day, and in social activities to chat to your friends and other PARTNERS students too.

To log into University systems, you may need to set up 'Multi Factor Authentication' (MFA)

To set this up, follow the guidance below:

MFA Guidance 2025

If you are still experiencing issues, please contact the IT Service Desk or via phone on 0191 208 5999. Make sure to let the IT team know that you are a PARTNERS student attending the summer school.

If you've made Newcastle University your Firm Choice via PARTNERS and you've completed your Code of Conduct, you will receive your login details on Monday 23 June 2025.

If you've done both of the above, check your email inbox (and spam/junk folders) for an email from the PARTNERS team. The email will be received from academicsummerschool@ncl.ac.uk. If you can't find your login details (or they simply don't work), please contact the PARTNERS team or the IT Service Desk

If you've made Newcastle University your Firm Choice via PARTNERS, but still need to complete your Attendee Code of Conduct, you can do so via the following address: Attendee Code of Conduct.

If you're locked out your account due to too many password attempts, IT have advised this should unlock within 30 minutes. Please wait 30 minutes before contacting them.

The PARTNERS team are unable to reactivate locked student accounts. The University's IT support team can do this for you.

Please contact the IT Service Desk or via phone on 0191 208 5999, making sure to quote your email address and username, that have been supplied via email.

Please make sure to enter the password given in the format outlined in your welcome email. Make sure to include your date of birth in an eight-digit format, with no spaces. Please also remember that the password is case-sensitive.

For example, if your date of birth is 12 March 2003 and your given password is TableBananaLamp, you should enter your password in the following format:

• TableBananaLamp12032003

If this still isn't working, please contact the IT Service Desk or 0191 208 5999, making sure to quote your email address and username that have been supplied via email.

Yes you will have access. However please note, there will be no accommodation/catering vouchers or travel available for this.

Registration will take place at Newcastle University’s main campus. Please see details below for specific locations and timings

Check your academic timetable to find out which days you're on-campus, this will indicate when your registration is

You will register for the summer school on either Sunday 29th June or Wednesday 2nd July, depending on your group. You have been allocated your registration slot in your official invite email.

• Group A: Sunday 29 June, On-campus Sunday, Monday and Tuesday
• Lindisfarne Room, The Hadrian Building 
  • Slot 1: 10:00 - 12:00
  • Slot 2: 13:00 - 16:00

• Group B: Wednesday 2 July, On-campus Wednesday, Thursday and Friday
• The Boiler House 
  • Slot 1: 10:00 - 12:00
  • Slot 2: 13:00 - 16:00

• abide by the behavioural expectations and standards set out in the Attendee Code of Conduct
• full engagement with all compulsory sessions, including:
  • 100% attendance at all present-in-person sessions
  • engagement with all compulsory online sessions, as directed by your strand leader and PARTNERS Team
• submit your Formative Assessment, as directed by your strand leader
• submit the PASS Evaluation Form, by Monday 18 July 2025

The PARTNERS team have lots of support in place for anything and everything you might need help with. This can include wellbeing drop-in sessions with our trained wellbeing staff, a quiet space, individual access arrangements and more!

Please get in touch with us at academicsummerschool@newcastle.ac.uk and we can put support plans in place with you if needs be

If you attend all compulsory sessions and follow the guidance from your strand leader to submit the formative assessment as directed, you will not fail.

You will receive written academic feedback (both positive and constructive)on your formative assessment to support you with university-style assessment in the future.

The feedback is designed to give you a valuable head start on your course when you hopefully enroll in September 2025.

Out of 2104 attendees at PASS 2024, 98% of students successfully completed the Summer School.

Attendance for the entirety of PASS (29 June - 4 July) is compulsory.

If you believe you won't be able to attend any compulsory sessions, get in touch with the PARTNERS team at academicsummerschool@newcastle.ac.uk

Absences will only be granted in exceptional circumstances, with evidence such as a doctor's note or hospital appointment letter. Holidays or trips will not be considered legitimate reasons and will be recorded as unauthorised absences. If you miss a day of PASS without good reason, this could impact your successful completion of the Summer School, and jeopardise your lower conditional PARTNERS offer.

If you are unwell on your on-campus days, you should speak to the PARTNERS team as soon as possible. Come and speak to us in person or call us on the helpdesk phone. You will also need to let your academic strand leader know.

The PARTNERS team will assess your situation and let you know of the next steps.

You must let your academic strand leader know by email as soon as possible if you are running late

Check the key on your timetable to see which sessions are compulsory. Attendance at these sessions will be monitored and if you miss any, the PARTNERS team will be in touch to ask for evidence of why you were absent.

Find your timetable

You should email your academic strand leader at your earliest possible convenience for any questions around formative assessment completion. Their email address will be provided on your final timetables.

Check your academic Canvas course for more details. If you're still not sure, get in touch with your academic strand leader and ask for more information.

You have until your UCAS decision deadline to complete the travel and accommodation form for the event. If you received all your university decisions by 14 May 2025, you have until Thursday 5 June 2025 to select your firm choice University.

The accommodation and travel request form will be sent to eligible students via email.

Note: attendance at the PARTNERS Academic Summer School is for students who have made Newcastle University their Firm Choice via UCAS only.

We'll be sending out weekly emails to confirm subject strands and timetables to any new Firm Choice offer holders. Look out for more information about your subject strand landing in your inbox within a week.

To make the most of your experience on PASS, we recommend you try to attend some social activities. It will help you to get a full insight into student life at Newcastle.

There'll be a range of events to suit everyone. However, we understand students may wish not to attend activities. Instead you are welcome to socialise in the accommodation facilities, as attendance is not compulsory for social activities.