Your Student Support Services
There may be times when you need extra support - and that’s completely normal. If you have a question or problem, please ask for help as soon as you need it.
Academic support
The University offers a range of academic support services.
Personal Tutor: Undergraduate and postgraduate taught programme students are assigned a personal tutor. You should contact your personal tutor if you have personal difficulties that may affect your attendance or academic work.
Supervisor: Postgraduate research students should contact their supervisor(s) or the Doctoral College for support.
Peer Mentor: Every new undergraduate is assigned a Peer Mentor. Their role is to welcome you to the University and help you transition smoothly into your programme. Learn what to expect and how to make the most of this scheme.
Information and help
Our Student Engagement Team can help with any non-academic questions.
- Visit the Student Services helpdesk at Level 1, King's Gate
Wellbeing support
You'll find our student wellbeing advisers in your academic school. They provide a listening and support service to help you gain the most from your university experience.
Student wellbeing advisers can signpost you to other support services. These include our central Student Health and Wellbeing services.
Student Homepage
The Student Homepage links to our range of student support services. It includes:
- Student Noticeboard for updates, events and opportunities
- Experience Blog where fellow students share insights about university life
- Frequently Asked Questions (FAQs)
- Student Communications for copies of the latest newsletters
Careers support
The Careers Service is here to help you navigate your future:
- Attend events and workshops
- Get tailored support for undergraduate and postgraduate students
- Find out about work experience, part-time jobs and the graduate recruitment market
- Understand the recruitment process
- Access resources available for international students
In your first few weeks, look out for Careers Service talks and inductions in your timetable. You can also book an online or in-person appointment through MyCareer for 1:1 support.
Whether you're looking for part-time work or planning your future career, the Career Navigator platform is a great place to start. You can even explore the platform before you arrive.
Library support
Our libraries have the space, services and learning resources to help you succeed in your studies.
- Check out our extensive opening hours and take a self-guided library tour.
- Use Library Search to locate your books, e-books, and journal articles.
- Explore the 'Get Ready to Study' collection on the Academic Skills Kit website for resources and practical advice.
- Get help with library queries via Library Help.
Newcastle University Students’ Union (NUSU)
When you become a student at Newcastle University, you also become a member of the Students’ Union (NUSU). NUSU is an independent organisation run by students for students.
Students' Union membership gives you access to:
- events and activities
- clubs and societies
- campaigns to improve your study experience
