Guest Member of Staff
At Red Hat I work on enabling JBoss products for use in the Cloud, in particular in conjunction with the Red Hat OpenShift PaaS solution.
From 2010-2015 I was Head of Support for the School of Computing Science. I am no longer involved in support. Please consult the Support Team Website as a first port of call for your support questions. Failing that file a ticket in the Support Ticket System. You may also be interested in the CS Support Blog.