Newcastle University Business School

Rachel Heep

Alumni Profile

About Rachel

Current Job: HR Business Partner at MaritzCX Ltd
Current Location: Leamington Spa, UK
Nationality: Luxembourger
LinkedIn: Rachel Heep

About Rachel's Career

Since graduating, what have you gone on to do? 
I wanted to get into Recruitment and Talent Management and took up a role as a Junior Sales/Recruitment Consultant with an agency in Newcastle. Seven months into the role, I was approached by my current manager on LinkedIn for an in-house, end-to-end Recruiter position with MaritzCX. This was too good an opportunity to miss and I left the agency for a “Talent Finder” role at MaritzCX within a month. Four years on and I’m still with MaritzCX.

I was given a fantastic opportunity: a blank canvas; I have established an in-house-recruitment function spanning three sites in two countries from scratch as well as supporting ad-hoc international recruitment assignments in Asia-Pacific, South America and Northern Europe. In my time here I have worked for MaritzCX in two different countries, supported on a variety of different HR projects including audits, payroll data migrations and complex employee relations cases. I have also managed a few projects of my own, in particular the launch of a new recruitment software, a job evaluation project and the co-direction of our first ever employer video that I am particularly proud of. My role has since evolved into a more generalist remit responsible for the two UK sites. On occasion I am involved with an international project or covering for my German colleague.

Is the above what you planned to do before starting university?
This is what I had planned to do before starting university. I wouldn’t have necessarily planned some of the events to happen in the same sequence or as quickly, but I am glad they did. It has been a steep learning curve with a few “being thrown in the deep end” moments but it’s been worth it!

About Rachel's Newcastle Experience

What was your favourite thing about your course?
Academically, I enjoyed every moment of working with my team on presentation assignments. We bonded really well and were one of the only teams that chose to stay together in a group over the entire duration of the programme, completing all three assignments together. Socially, I loved my short trips to Tynemouth, delving into the culinary mysteries of Chinatown with friends, getting to know the local art scene through my flatmate who studied Fine Art at Newcastle, and exploring the local music scene at Think Tank, The Cluny and many more venues.

Were you involved in any other extra curriculum activities or societies during your time here?
I wasn’t involved in any societies or extracurriculars organised by the University. I took part in the Fresher’s Week and would recommend it to anyone looking to quickly meet new people when they arrive. 

About Rachel's Future

How do you see future technologies and new ways of working (Future of work) affecting your sector?
I expect to see even more automation, reducing the need for HR staff in administrative and transactional areas, particularly in larger organisations. Workplaces will need to adapt and become more flexible and inclusive to cater to globalising lifestyles and include more people working up to a higher age. 

Where do you see yourself in five years’ time?
Hopefully, in an international HR role with a Talent and Learning and Development element to it. I would hope it to be in an organisation that is dynamic or ripe for change as I enjoy a varied remit with some surprises and challenges along the way. Since leaving Newcastle, the Toon’s held a special place in my heart, I visit regularly and still consider it a home away from home. I plan to eventually return to the North East.


Profile uploaded: 11/02/20