Newcastle University Business School

Staff Profile

Helen Miller

School Manager


Roles and Responsibilities

Helen is an experienced senior manager with over 25 years' experience of the UK Higher Education sector. She has proven demonstrable success in a number of management areas including; establishing a large professional services function (67 staff) within the Business School, one of the largest Schools in the University. She played a lead role in the design, delivery, and occupancy of the Business Schools (50 million project, occupied since 2010).

As a member of the Senior Executive Team, Helen works with the Director and Deputy Director of School and wider senior management team. As members of the senior leadership team they are tasked with shaping, and developing the School's strategy, and setting and monitoring targets across the School. Their role as a senior team is to ensure the future sustainability, growth and direction of the School.

Helen has overall management responsibility for approximately 67 professional services staff covering a number of functional areas across the School. She is responsible for the performance and delivery of the operational and strategic delivery of the professional services functions for the Business School.


Helen completed her MBA in July 2001

She completed the Chartered Association of Business School's Development Programme for Senior Managers (DPSAM) in 2005

University Mentor (October 2016) completed the Women in Academia Coaching and Mentoring Programme (Joint programme with Newcastle and Durham)

Previous Positions

Helen has been employed with the University of Newcastle upon Tyne since 1992 in a variety of roles including working for the Postgraduate Institute for Medicine and Dentistry. Prior to this she was employed by Newcastle Health Authority. Helen joined Newcastle School of Management in 2000, and then became the School Administrator in the newly formed Business School in August 2002. In 2004 she undertook a six month secondment in the Faculty of HaSS working as the Deputy Head of Administration. In September 2004 Helen became the School Manager in the newly configured Business School.


Member of the Chartered Association of Business Schools Professional Managers Steering Committee (Chair from 2011-2015)

Member of the Association of University Administrators (AUA)

Co Vice Chair Main Governing Body of Archbishop Runcie Church of England First School - November 2013 to current

Vice Chair Finance and Staffing  Archbishop Runcie Church of England First School - November 2013 to current