Professor Rob Wilson
Director of the Knowledge Innovation Technology Enterprise (KITE) Research Centre
- Email: firstname.lastname@example.org
- Telephone: +44 (0) 191 208 1727
- Address: Business School
5 Barrack Road
I am Professor of Information Systems Management and Director of the Newcastle University Research Centre for Knowledge Innovation Technology and Enterprise (KITE). My research interests are in public service innovation and sociotechnical systems: the role that data, information and information systems play in inter-organisational innovation and relationships.
I have over two decades of experience working on and leading public service information system research and development projects. I have lectured widely on collaboration, information sharing and information systems in public service contexts and have taught on a range of UG and PG management programmes including Research Methods, Information Systems and Partnership/Collaborative working.
To keep up to date with what I am doing follow me on Twitter @WilsoRob
Google Scholar: Click here.
BSc (Hons), Cert MRS, MSc, PG Cert, PhD
Current roles and responsibilities
Director of the Centre for Knowledge Innovation Technology and Enterprise (KITE), a Newcastle University Research Centre (2012 ongoing). Follow our Twitter feed @KITEResearch
Director of the Newcastle Living Lab, KITE, Newcastle University (member of the European Network of Living Labs - ENoLL)
Fellow of the Higher Education Academy (HEA)
Fellow of the ESRC Review College
Fellow of the EPSRC Review college
UK Academy for Information Systems (UKAIS)
Member of European Group on Organisational Studies (EGOS)
Member of British Association Management (BAM)
Member of Association Directors Adult Social Services (ADASS) Information Management group
Member of Local Authority Research Information Association (LARIA)
Primary Health Care Specialist Group of the British Computing Society (BCS)
World Organisation of Family Doctors (WONCA) Informatics Working Party
Over the course of my career I have been actively engaged in over fifty research and development projects. The work is based in three overlapping contexts - the integration and information aspects of public services (in particular contexts of health and social care - including children, older people and families); the challenges of information and measurement in local governance (the NHS, VCS/Third sector and local government) and the role of information and information systems in education in particular higher education.
Outputs include journal articles, books/book chapters and conference papers. The applied nature of much of the work in domains of policy and practice has also generated impact through policy and evaluation reports, workshops, invited presentations, expert advice and manager/practitioner toolkits.
This programme has been influential in policy making and information systems thinking and much of the research is covered in detail in a co-authored book Digital Government @ Work (with Ian McLoughlin featuring contributions from Mike Martin) published by Oxford University Press.
A long term focus has been healthcare and information systems comprising over two decades of working in and around projects looking at electronic health records, telecare and prescribing systems in a range of settings. My most recent collaboration with Ian McLoughlin produced a book on disruptive innovation and Digital Healthcare, also for Oxford University Press.
Keywords: information sharing; multi-agency and inter-organisational relationships; identity management; public service innovation; social informatics; sociotechnical systems;
EPSRC Digital Economy Research Centre programme (2015-2020) Wilson is a Co-Investigator of a grant supporting the centre based at Newcastle University conducting research into Digital Civics. Led by Patrick Olivier of Open Lab, Wilson is co-leader of the Social Care strand with academic collaborators including Barbara Hanratty, Katie Brittain, Mike Martin, Toby Lowe, John Vines, Pam Briggs and others. The aim is to work closely with a range of organisations including public service agencies, service providers and technology suppliers to develop and apply digital innovations in areas of health and social care of older people, children and families.
ESRC Seminar Series (2014-2018) Information Sharing in Policy and Practice: What needs to be shared (and not shared) when we share information? Wilson is PI of a three year collaboration involving James Cornford UEA, Sue Baines MMU, Sue Richardson Bradford, Mark Hepworth L'Boro, Nick Frost LBU, with colleagues Stephen Curtis and Nicola Underdown from the national Centre of Excellence for Information Sharing. The series comprises twelve seminars with the aim, of bringing academics, together with policy makers and practitioners to improve effective sharing of information between service users, professionals, managers, commissioners, regulators and others. To learn more and become involved visit the Seminar Series webpages - we are also collaborating on a Special Issue of Public Money and Management
Horizon 20/20 - Co-Creation programme (2017-2020) Co-creation of Social Innovation (CoSIE) The CoSIE project seeks to contribute to democratic dimensions and social inclusion through co-creating public services by engaging diverse citizen groups and stakeholders. Utilizing blended data sources (open data, social media) with innovative deployment of ICT (including data-analytics, Living Lab, community reporting) through nine pilot contexts. The project introduces the culture of experiments that encompasses various stakeholders for co-creating service innovations with various combinations of public sector, civil society and commercial actors. The project is being implemented as a joint venture between 24 partners from 10 EU countries. Pilots include co-housing of older people in Poland, youth co-empowerment for health and wellbeing through social media in Finland, empowering entrepreneurial skills in Spain and reducing childhood obesity in Italy. The main contribution of the Newcastle University team is leading Workpackage 6 (WP6) Living Lab support with the aim of supporting sensemaking and co-productive design of pilots by helping them to develop a set of models of the roles, structures, processes and capacities of their social investment context and the exchange and learning between the pilots based on common approaches to representing their visions, developments and outcomes.
Director of the Centre for Knowledge, Innovation, Technology and Enterprise (KITE), Newcastle University including the Public and Social Innovation research group within the centre.
As well as having extensive experience of supervising Masters dissertations I am interested hearing from potential Doctoral students in the areas of information systems (including health and social care records) in multi-agency/inter-organisational relationships in public services and local governance. I am involved as a supervisor in the EPSRC funded Centre for Doctoral Training on Digital Civics based at Open Lab in Computing Science. I have four PhD completions and eight current students. I have also served as an Internal Examiner for Doctoral students at Newcastle University and an External Examiner at Teesside.
I hold or have held visiting/adjunct positions at a number of Universities including Monash, Edinburgh, Wollongong, Massey, Albany, and Anglia Ruskin
I am member of the Editorial Boards of: Information and Management; Journal of Innovation in Health Informatics; Transforming Government: People, Process and Policy journal; Health Informatics Journal; Information Polity; Public Money and Management
I have served as a Guest Editor on Special Issues of Public Money and Management (33,3 & 36,1); Social Policy and Society (10,3 & 13,4); Information Communication and Society (15,7)
Reviewer of Research Proposals for ESRC, EPSRC, DFG, NIHR, ARC, RCN
Registered Expert for EU 6th, 7th Framework and Horizon 20/20 programme.
Reviewer of book proposals for Sage, Routledge, Pearson and CIPD
Member of the WONCA Informatics Working party (World Organisation of Family Doctors) (97-ongoing) List owner GP-UK (JISCmail) 96-02 and Member since 02, List Owner INFOgov (JISCmail) 07-present, List owner GP-WONCA 96-01 and WONCA Webmaster 96-01
During the past 15 years I have been an invited speaker to delegates at a range of academic, policy and practitioner/manager conferences and workshops on a range of issues including digital health, digital social care, partnership working and information sharing including presentations to: Cabinet Office, DCLG, ESRC, Public Sector Forums, Public Policy Exchange, eGov Monitor, Socitm, Ark-Media, KableNet/Guardian, Capita Conferences, External Funding Bulletin, London Business Conferences, Integrated Care Network, LGA, ADASS and BJHC.
Over the course of the last decade I have been PI or CI of a projects for Research Councils/Agencies (including ESRC, EPSRC, NIHR, Innovate UK, JISC, EU Framework Programmes), national government departments (including Cabinet Office, DCLG, DH) and a range of other international, national and regional bodies (see below for details).
Co-Investigator HM Cabinet Office Evaluation of Ways to Wellness Social Impact Bond programme (2015-2017)
Principal-Investigator Forces in Mind Trust grant Information Sharing for Ex-Services Personnel/Veterans on behalf of ANEC and ILG (2014-15)
Co-Investigator Australian Research Council (ARC) grant Generating insights for the future: A retrospective, comparative study of attempts to implement large-scale electronic health record systems (2011-14)
Co-Investigator Technology Strategy Board/Innovate UK and ESRC/NIHR funded project part of ALIP3 and ALIP4 programmes: Sustainable Business Models for Assistive Living Technologies (SALT) project (2011-14)
Selected publications are available via eprint.ncl.ac.uk
A prospective stream of work is the development of regional infrastructures and governance environments for multi-agency working/inter-organisational relationships including the challenges of Big Data and Information Sharing.
Implementation of information systems in the contexts of societal challenges of personalisation in health and social care and business support/innovation
Ongoing research into information systems and informational practices in the VCS/third sector including Social Value tools
Continuing thread of work on the production of useful knowledge for Newcastle University and HE sector on the challenges of strategic information management, partnership, knowledge transfer and engagement with stakeholders (including the student experience and student satisfaction)
Teaching and Learning
The themes of my teaching and learning are drawn from my research interests in the use of data and information in the public, private, third sector and higher education. I am a Fellow of the Higher Education Academy (FHEA) and take an action learning approach to teaching by seeking to engage students through their own knowledge and experiences. Over the last decade I have taught Research Methods and Information Systems to both UG and PG students. I have also taught Partnership and Collaborative working on the MBA. My current teaching includes Governing and Managing Public Services (UG elective) and the supervision of UG and PG students across a range of management programmes.
During my time at the Business School I have been nominated by students for the Vice Chancellor's Teaching Excellence award and the Newcastle University Student Union Teaching Excellence Award (for innovative teaching). My pedagogical research is focused on aspects of the student experience and has been supported by a number of University funded internal consultancy projects, Teaching Innovation awards and Research Scholarships.
I have also designed and led PG programmes and executive education sessions on Leading Change in Healthcare Environments (for a MSc in Healthcare Management), Digital governance (on a Masters in Health Informatics), and Partnership Working (part of a suite of CIPD accredited courses). Other sessions include a range of training, conferences and workshops for public, private and third sector organisations on aspects of partnership working/inter-organisational relationships and information sharing/information governance. I currently serve as an External Examiner for the Open University.
In parallel I have a strand of research which focuses on the design, implementation and use of information and information systems in the HE sector. With colleagues (including James Cornford, Paul Richter and Sue Baines) I have been engaged in a range of internal and external consultancy projects (e.g. for Newcastle University on the development of e-portfolios and for JISC on system integration). As well as the impact of the learning from these activities a number of reports and tools are available. Findings have also been presented at a number of national and international conferences (HEA, BAM and SRHE) on policy and practice in higher education and various papers are being prepared for publication.
- McLoughlin IP, Garrety K, Wilson R. The Digitalization of Health Care: Electronic Records and the Disruption of Moral Orders. Oxford: Oxford University Press, 2017.
- Wilson R, Baines S, Martin M, Richter P, McLoughlin I, Maniatopoulos G. Who is telecaring whom? Exploring the total social organisation of care work in an Italian municipality. New Technology Work and Employment 2017, 32(3), 268-282.
- Lowe T, Wilson R. Playing the game of Outcomes-Based Performance Management. Is gamesmanship inevitable? Evidence from theory and practice. Social Policy and Administration 2017, 51(7), 981-1001.
- Gray A, Wilson R, Jenkings KN, Harrison D, Martin M. Information Sharing in Services for Military Personnel in Transition to Civilian Life. Public Money and Management 2017, 37(1), 15-22.
- Dow A, Vines J, Lowe T, Comber R, Wilson R. What Happens to Digital Feedback?: Studying the Use of a Feedback Capture Platform by Care Organisations. In: ACM SIGCHI (CHI) 2017. 2017, Denver, Colorado, USA: ACM.
- Pell C, Wilson R, Lowe T, ed. Kittens are Evil : Little Heresies in Public Policy. Axminster: Triarchy Press, 2016.
- McLoughlin IP, Garrety K, Wilson R, Dalley A, Yu P. Doing Infrastructural Work: The Role of Boundary Objects in Health Information Infrastructure Projects. Scandinavian Journal of Information Systems 2016, 28(2), 2.
- Garrety K, McLoughlin I, Dalley A, Wilson R, Yu P. National Electronic Health Record Systems as ‘Wicked Projects’: The Australian Experience. Information Polity 2016, 21(4), 367-381.
- Wilson R, Jackson P, Ferguson M. Science or alchemy in collaborative public service? Challenges and future directions for the management and organization of joined-up government. Public Money and Management 2016, 36(1), 1-4.
- Dow A, Vines J, Comber R, Wilson R. ThoughtCloud: Exploring the Role of Feedback Technologies in Care Organisations . In: CHI Conference on Human Factors in Computing Systems. 2016, San Jose, CA, USA: ACM Press.
- Wilson R, Gray A. Information Sharing: Easy to say harder to do well. Leicestershire, UK: Centre of Excellence for Information Sharing, 2015.
- Wilson R, Harrison D, Gray A, Martin M, Jenkings KN. Evaluation of Information Sharing Practice in the North East mixed economy of service provision for ex-services personnel. London, UK: Forces in Mind Trust (FiMT), 2015.
- Garrety K, McLoughlin I, Wilson R, Zelle G, Martin M. National electronic health records and the digital disruption of moral orders. Social Science & Medicine 2014, 101, 70-77.
- Wilson R, Baines S, McLoughlin I. Hiding in plain sight or Disappearing in the rear view mirror?: Whatever happened to the revolution in information for Health and Social Care - Learning from England and Australia’. Social Policy and Society 2014, 13(4), 563-568.
- McLoughlin I, Wilson R, Martin M. Digital Government at Work: A Social Informatics Perspective. Oxford: Oxford University Press, 2013.
- Wilson R, Baines S, Hardill I, Ferguson M. Information for Local Governance. Data is the solution...What was the question again?. Public Money and Management 2013, 33(3), 163-166.
- Cornford J, Wilson R, Baines S, Richardson R. Local Governance in the new information ecology: The challenge of building interpretative communities. Public Money and Management 2013, 33(3), 201-208.
- Cornford J, Baines S, Wilson R. Representing the Family: how does the State "Think Family"?. Policy and Politics 2013, 41(1), 1-18.
- Richter P, Wilson R. ‘It's the tip of the iceberg’: the hidden tensions between theory, policy and practice in the management of Freedom of Information in English local government bodies—evidence from a regional study. Public Money and Management 2013, 33(3), 177-184.
- Walsh CL, Glendinning S, Dawson RJ, England K, Martin M, Watkins CL, Wilson R, Glenis V, McLoughlin A, Parker D. Collaborative platform to facilitate engineering decision-making. Proceedings of the ICE - Engineering Sustainability 2013, 166(2), 98-107.
- Wilson R, Baines S, Martin M. Innovation and information in public/third sector partnerships for older people’s services: case Studies from England and Italy. In: Osborne, S., Brown, L, ed. Handbook of Innovation in Public Services. Cheltenham: Edward Elgar, 2013, pp.288-300.
- Wilson R, Maniatopoulos G, Martin M, McLoughlin I. Innovating Relationships: Taking a co-productive approach to the shaping of Telecare services for Older People. Information, Communication and Society 2012, 15(7), 1136-1163.
- Walsh S, Wilson R, Baines S, Martin M. 'You're just treating us as informants!' Roles, responsibilities and relationships in the production of Children's Services Directories. Local Government Studies 2012, 38(5), 661-680.
- McLoughlin I, Maniatopoulos G, Wilson R, Martin M. Inside a Digital Experiment: Co-producing Telecare Services for Older People. Scandinavian Journal of Information Systems 2012, 24(2), 1.
- McKemmish S, Burstein F, Faulkhead S, Fisher J, Gilliland A, McLoughlin I, Wilson R. Working with Communities: Community Partnership Research in information technology, management and systems. Information, Communication and Society 2012, 15(7), 985-990.
- Garrety K, Dalley A, McLoughlin I, Wilson R, Yu P. Managing collaboration across boundaries in health information technology projects. In: Maeder, A.J., Martin-Sanchez, F.J, ed. Health Informatics: Building a Healthcare Future Through Trusted Information. Amsterdam: IOS Press, 2012, pp.58-63.
- Wilson R, Cornford J, Baines S, Mawson J. Information for Localism? Policy Sense-making for Local Governance. Public Money & Management 2011, 31(4), 295-300.
- Wilson R, Martin M, Walsh S, Richter P. Re-Mixing Digital Economies in the Voluntary Community Sector? Governing Identity Information and Information Sharing in the Mixed Economy of Care for Children and Young People. Social Policy and Society 2011, 10(3), 379-391.
- May CR, Finch TL, Cornford J, Exley C, Gately C, Kirk S, Jenkings KN, Osbourne J, Robinson AL, Rogers A, Wilson R, Mair FS. Integrating telecare for chronic disease management in the community: What needs to be done?. BMC Health Services Research 2011, 11(1), 131.
- Baines S, Hardill I, Wilson R. Remixing the economy of welfare? Changing roles and relationships between the state and the Voluntary and Community Sector. Social Policy and Society 2011, 10(3), 337-339.
- Gadelshina G, Wilson R, Addison S. PALS Network - Doctorate Students’ peer-mentoring groups on the basis of action learning sets. In: BMAF Higher Education Academy. 2011, Bournmouth, UK.
- Baines S, Wilson R, Walsh S. Seeing the full picture? Technologically enabled multi-agency working in health and social care. New Technology, Work & Employment 2010, 25(1), 19-33.
- Richter PAD, Walsh S, Wilson R. The student as confused customer?: Competing models of the Higher Education ‘student experience’. In: SRHE Annual Conference. 2010, Newport, Wales.
- Wilson R, Richter P. Teaching young pups, old tricks in new ways: Co-producing research methods teaching and learning via the student experience. In: BMAF Annual Conference, Assessment and Assessment Standards: Challenges for Business Education. 2010, Newcastle-upon-Tyne: The Higher Education Academy.
- Walsh S, Richter P, Wilson R. Student Practices and Experiences of Learning resources and Spaces at Newcastle University: Research Findings. Newcastle-upon-Tyne: Centre for Knowledge, Innovation, Technology and Enterprise (KITE), Newcastle University Business School, 2010. KITE Publications.
- McLoughlin I, Maniatopoulos G, Wilson R, Martin M. Hope to die before you get old? Techno-centric versus user-centred approaches in developing virtual services for older people. Public Management Review 2009, 11(6), 857-880.
- Maniatopoulos G, McLoughlin I, Wilson R, Martin M. Developing Virtual Healthcare Systems in Complex Multi-Agency Service Settings: The OLDES Project. Electronic Journal of e-Government 2009, 7(2), 163-170.
- Wilson RG, Baines S. Are there limits to the integration of care for older people?. In: Loader BD; Hardey M; Keeble L, ed. Third Age Welfare: Health and Social Care Informatics for Older People. London: Routledge, 2009, pp.17-27.
- Smith R, Wilson R. The Socio-Technical Virtual Organisation. In: Bessis N, ed. Grid Technology for Maximizing Collaborative Decision Management and Support: Advancing Effective Virtual Organizations. London: Information Science Reference, 2009, pp.147-169.
- Richter P, Wilson R, Whiston B. Final Report of UTLC Innovation project: Teaching Research methods Innovation through Co-production of Knowledge with Students (TRICKS). Newcastle-upon-Tyne: Centre for Knowledge, Innovation, Technology and Enterprise (KITE), Newcastle University Business School, 2009. KITE Publications.
- Wilson R, Budzak D, Richter P, Janackova S, Martin M. Report of NE region’s Local Government and Fire and Rescue Services’ progress towards good practice in Information Governance. Newcastle-upon-Tyne: The Centre for Knowledge, Innovation, Technology and Enterprise (KITE), Newcastle University Business School, 2009. KITE Publications.
- Walsh S, Richter P, Wilson R, Whiston B. Final Report: Student Satisfaction Focus Groups at Newcastle University. Newcastle-upon-Tyne: Centre for Knowledge, Innovation, Technology and Enterprise (KITE), Newcastle University Business School, 2009. KITE Publications.
- Wilson R, Walsh S, Vaughan R. Developing an Electronic Social Care Record: a tale from the Tyne. Informatics in Primary Care 2008, 15(4), 239-244.
- Sugden B, Wilson R, Cornford J. Reconfiguring the health supplier market: Changing relationships in the primary care supplier market in England. Health Informatics Journal 2008, 14(2), 113-124.
- Hill P, Allman A, Rigby M, Wilson R. Social Care Informatics: Beginning to Face up to the Reality of the Mixed Services Economy?. In: eChallenges e-2008 Conference. 2008, Stockholm, Sweden.
- Whiston B, Wilson RG. What is Needed to Underpin the Challenges of Creating a Learning Economy? Learner Information Flows in Education. In: BMAF Annual Conference: The Learning and Teaching Agenda in the UK: National Perspectives but Common Concerns?. 2008, Edinburgh: Higher Education Academy Subject Centre for Business Management Accountancy and Finance (BMAF).
- Humphrey L, Walsh S, Whiston B, Wilson R. Local Authority approaches to Community Engagement, Empowerment and Development: A Regional Snapshot. Newcastle upon Tyne: Centre for Knowledge, Innovation, Technology and Enterprise (KITE), 2008.
- Wilson R, Martin M, Whiston B, Walsh S. Towards an Information Economy in Education Learner Information Flows. Newcastle University Business School, Newcastle-upon-Tyne: Newcastle University ISS Research Project, Centre for Knowledge, Innovation, Technology and Enterprise (KITE), 2008. KITE Publications.
- Wilson RG, Baines S, Cornford JR, Martin MJ. ‘Trying to do a jigsaw without the picture on the box’: understanding the challenges of care integration in the context of single assessment for older people in England. International Journal of Integrated Care 2007, 7, 1-11.
- Jenkings KN, Wilson R. The challenge of electronic health records (EHRs) design and implementation: Responses of health workers to drawing a 'big and rich picture' of a future EHR programme using animated tools. Informatics in Primary Care 2007, 15(2), 93-101.
- Cornford J, Baines S, Wilson R, Richter P, Maniatopoulos G, Martin M. Evaluation of the JISC Information Environment (JULIET). Centre for Social and Business Informatics, Newcastle University: Report for Joint Information Systems Committee (JISC), 2007. SBI Publications.
- Gibson M, Jenkings KN, Wilson RG, Purves IN. Verbal prescribing in general practice consultations. Social Science and Medicine 2006, 63(6), 1684-1698.
- Gannon-Leary PM, Baines S, Wilson RG. Collaboration and partnership: A review and reflections on a national project to join up local services in England. Journal of Interprofessional Care 2006, 20(6), 665-674.
- Vaughan R, Martin MJ, Wilson RG, Gannon-Leary PM, Baines S, Walsh S, Carr J, Cornford JR. FAME Generic Framework guidance and Readiness Assessment toolkit. London: Department for Communities and Local Government / Office of the Deputy Prime Minister, 2006. Available at: http://www.fame-uk.org.
- Cornford JR, Wilson RG, Baines S. EPICS e-portfolio governance toolkit. Newcastle upon Tyne, UK: Faculty of Medical Sciences Computing, School of Medical Education Development, Newcastle University, 2006. Available at: http://www.EPICS.ac.uk.
- Cornford J, Baines S, Wilson R, Maniatopoulos G, Martin M. Measuring and Understanding the Systems Integration Challenge in Higher and Further Education (MUSIC). Centre for Social and Business Informatics, Newcastle University: Report for Joint Information Systems Committee (JISC), 2006. SBI Publications.
- Horner AP, Cotterill SJ, Ingraham B, Gill S, Thompson J, Ayestaran H, Webster D, Ollerenshaw B, McDonald AM, Taylor L, Wilson R, Quentin-Baxter M, Hopkins P. EPICS – outcomes of a regional ePortfolio initiative to support life-long learning. In: ePortfolios 2006. 2006, Oxford, UK: EPICS.
- Wilson RG, Richter P, Cornford J, Down S, Martin M. Report of the Case Study of the design processes of a university enquiries to registration process: the E2R project. University of Newcastle; AHRF (Internal report), 2006.
- Gibson M, Jenkings KN, Wilson RG, Purves IN. Multi-tasking in practice: Coordinated activities in the computer supported doctor-patient consultation. International Journal of Medical Informatics 2005, 74(6), 425-436.
- Baines S, Gannon-Leary PM, Wilson RG. Practitioner buy-in and resistance to e-enabled information sharing across agencies: the case of an e-government project to join up local services in England. In: Funabashi, M., Grzech, A, ed. Challenges of Expanding Internet, E-Commerce, E-Business and E-Government. New York, USA: Springer, 2005, pp.297-312.
- Sugden B, Wilson R. Integrated care and electronic transmission of prescriptions: Experience of the evaluation of ETP pilots. Health Informatics Journal 2004, 10(4), 277-290.
- Wilson RG, Baines S, Martin MJ, Vaughan R. A case study of governance in public sector virtual organisations: The emergence of children's trusts. In: Camarinba-Matos, L, ed. Virtual Enterprises and Collaborative Networks. London: Springer, 2004, pp.541-550.
- Sugden RC, Wilson RG. Electronic Transmission of Prescriptions – An Evaluation of the Technical Models Used in the English ETP Pilots 2002. In: Lamersdorf, W., Tschammer, V., Amarger, S, ed. Building the E-Service Society: E-Commerce, E-Business, and E-Government. Toulouse, France: Springer, 2004, pp.187-202.
- Wilson RG, Bell S, Vaughan R, Jones E, et al. Report of the Virtual Electronic Social Care Record (VESCR) project. IfSC demonstrator project. London, UK: Department of Health, Information for Social Care Demonstrator Programme, 2004. VESCR Final Report.
- Robinson P, Purves I, Wilson R. Learning support for the consultation: Information support and decision support should be placed in an educational framework. Medical Education 2003, 37(5), 429-433.
- Vaughan R, Bell S, Cornford J, Mcloughlin I P, Martin M, Wilson R. Information systems development in public sector organisations – working with stakeholders to make sense of what information systems might do. In: 19th EGOS Colloquim ‘Organization Analysis Informing Social and Global Development Sub-Theme 25: Challenges faced by action researchers in bridging the gap between micro-sociological processes and desired macro-changes. 2003, Copenhagen, Denmark.
- Wilson R. Patient Information and Consumer Health Informatics. In: Simpson, L., Robinson, R, ed. e-Clinical Governance: a guide for Primary Care. Oxford: Radcliffe Medical Press, 2002, pp.65-76.
- Wilson R, O'Neill S, Bojke C, Combe K, Jones N, Purves I. Repeat Prescribing Project: Final Report. NHS R and D Prescribing Research Programme, NHS Executive, 2001.
- Wilson R, Bojke C, O'Neill S, Winter M, Jones N, Sugden R, Purves I, Kennedy J. Designing, Specifying and Evaluating a New Repeat Prescribing Process for UK General Practice. In: Hasman, A et al, ed. Medical Infobahn for Europe. United Kingdom: IOS Press, 2000, pp.219-223.
- Wilson R, Purves I, Smith D. Utilisation of Computerised Clinical guidance in General Practice Consultations. In: Hasman, A;Blobel, B; Dudeck, J; Engelbrecht, R; Gell, G; Prokosch, H-U, ed. Medical Infobahn for Europe: Proceedings of MIE2000 and GMDS2000. The Netherlands: IOS Press, 2000, pp.229-233.
- Purves IN, Wilson R, Gibson M. Electronic Health Horizons (eHH). Sowerby Centre for Health Informatics (SCHIN), University of Newcastle upon Tyne: NHS Information Policy Unit, 2000.
- Jones N, Wilson R, Simpson L. Home and Leisure (HASS/LASS) A&E Accident Data Collection project report. London: Department Trade of Industy DTI, 1999.
- Kenny T, Wilson RG, Purves IN, Clark J, Newton LD, Newton DP, Moseley DV. A PIL for every ill? Patient information leaflets (PILs): A review of past, present and future use. Family Practice 1998, 15(5), 471-479.
- Newton L, Newton D, Clark J, Kenny T, Moseley D, Purves I, Wilson R. Patient information leaflets: Producing understandable PILs. Journal of Information Science 1998, 24(3), 167-181.
- Rob Wilson, Tim Kenny, Jill Clark, Dave Moseley, Lynn Newton, Doug Newton and Ian Purves. PILs Project Report: Ensuring the Readability, Understandability and Efficacy of the Prodigy Non-Drug Advice Leaflets/PILs (Patient Information Leaflets). Newcastle: Newcastle University, 1998. 29.
- Kenny T, Wilson RG, Purves IN. Prescribing patient information leaflets may be better than prescribing drugs. British Medical Journal 1998, 317(7150), 80.
- RCGP Health Informatics Taskforce. Scoping the Electronic Patient Record project CD Rom and Website. London, UK: NHS Executive Information Policy Unit/RCGP Health Informatics Task Force, 1998.
- Wilson R, Thomas J. PRODIGY Phase Two Facilitated Groups - Use and non-use of the PRODIGY Clinical Recommendations and clinical computers by women General Practitioners. NHS Executive: Sowerby Centre for Health Informatics (SCHIN), University of Newcastle-upon-Tyne 1998, 1998. PRODIGY Report 48.
- Wilson R, Smith D. PRODIGY Facilitated Groups Report: Use and Non-Use of PRODIGY Computerised Clinical Recommendations. NHS Executive: Sowerby Centre for Health Informatics (SCHIN), University of Newcastle-upon-Tyne, 1996. 28.
- Wilson R, Purves I. Coding and Nomenclatures: A Snapshot from Around the World. In: Highlights of Moving Toward International Standards in Primary Care Informatics: Clinical Vocabulary. American Medical Informatics Association (AMIA), 1995.