Roles and Responsibilities

My role is to manage and co-ordinate  all estate/facility activity in Newcastle University  Business School and Frederick Douglass Centre providing an exceptional service which is efficient and customer focused. On a daily basis I am responsible for leading and co-ordinating resources to ensure the buildings operate effectively.

Previous Roles

I was previously part of the Senior Management team at Northumbria Police where I was responsible for leading a number of high profile projects including an attendance management review which led to substantial savings and efficiencies, an extension to the existing custody suite provision at the area command leading to improved facilities and better functionality. I also worked closely with HQ to conduct  a large scale process review of  the property system which led to the implementation of a new more efficient system. I was also responsible for the leadership and development of a team of police staff over two Area Commands and outlying sector stations. I was PDR champion for the area commands and under my leadership and direction PDR completion rates had a success rate of 98.5%  I have substantial knowledge of HR policies and procedures obtained via my CIPD and work related experience .In particular I have successfully led and managed grievances, disciplines and recruitment initiatives. I have led under performing teams and improved KPI turning team performance around to ensure effective delivery of objectives.

In a previous role I also led and inspired a  team to the successful completion and implementation  of an organisational  restructure.

Memberships

Assoc CIPD

Qualifications

BA Honours English

Intermediate Certificate in Human Resource Management

NNEB

IOSH Managing Safely