Support and Wellbeing
Find out about the academic, pastoral and wellbeing support available for School X students.
What we do
Support, mentoring and advice
You'll have a personal tutor for academic and pastoral support throughout the year. Our programmes also all have a Degree Programme Director and Senior Tutor who provide advice and support.
We have a range of tutors and advisers working alongside staff. This includes student-led support such as mentoring and our Peer Assisted Study Support (PASS) scheme.
We have a dedicated Student Wellbeing Advisor based within the School. Their role is to signpost, advise and guide your next steps when your wellbeing is being impacted.
Our Student Wellbeing Service also provides support in key areas including finance, disability and health and many others.
Language, literacy and numeracy
Language support is available to those where English is not their first language, and we also have a newly refurbished Language Resource Centre for all students to use. Literacy and numeracy support is also available.
As well as support with language, writing and maths, the University has three libraries on campus.
Student mentors
We know students often prefer to address questions to other students rather than staff.
In your first year you'll get a Peer Mentor to help you settle in. This is a student who is at a later stage of your programme.
Meetings and opportunities
The mentor will have regular meetings with you in the first term. You will also get the opportunity to become a mentor yourself in due course.
Role and benefits
Student mentor role
The mentor will 'look after' a group, each consisting of Stage 1 students. This will involve giving help to students when:
- they need support
- they need someone who listens
- they need someone to go through their different options and talk through choices
- they need knowledge about where to get specialist advice and help
The scheme is not a substitute for personal tutoring or subject advisers. It complements and supplements these systems.
Benefits
Your mentor contacts you before the term starts in September. So you will already know someone on your first day.
You will also get to know the other people in your mentor group, who will study at least one of the same subjects as you.
Your mentor helps integrate you into university life and gives a student perspective. You can also ask your mentor queries that you perhaps would not ask a staff member.