Our Customer Charter
The Estate Support Service is committed to placing the customer at the centre of what we do.
Our Mission Statement
Satisfied Customers, quality facilities and services, professional staff.
- Exemplary service to the University community
- Respect for all
- Taking pride in service delivery
- Continuous improvement in our service provision
- Value for Money
Our Core Principles
- Quality and Attention to Detail
Read our Customer Charter document in full.