School of Engineering

Staff Profile

Nicole Guillan

Team Leader (Front Office

Background

As one of three Operations Team Leaders in the School of Engineering ,I am based in and responsible for Merz Court building. I also cover a small section of the Bedson Building.

I am part of and lead a team of dedicated administrators.

As a team we provide support to staff and students alike.

Examples of the work areas I cover includes support for research and academic groups, co-ordination of space, estate queries , purchasing,financial and HR queries to mention just a few!

If you have a query and are not sure who would be the best person to contact , please let our team help you and email your query to merz.reception@newcastle.ac.uk . We may not know the answer there and then ,however we will find someone who does.

I joined the University in November 2018 from the private sector.

My previous areas of work have been broad including working for the DWP, a local authority , a local Housing association,Medical Appeals Tribunal and my life's passion as a travel agent for one of the largest travel agencies in the UK including working for 4 years overseas.